Nothing to complaine

The place is new and very clean. Close to the 24/7 supermarket and eataries. The size of the rooms are large.

Stayed in December 2023

- It’s a bit expensive, but for what you get, worth it. - Do not replenish bathroom supplies when cleaning the room, except upon request.

- Very clean hotel and the smell on the entrance is amazing. - Staff were very friendly, and they want to help in anyway they can. - Breakfast is good enough. - Room was very spacious. - Mattress very comfortable. - Bathroom is modern and water pressure is amazing. - The most important thing, bathroom have bidet (Shattafa). - Close to restaurants, and a big supermarket (Magnum).

Stayed in September 2023

1. Breakfast items were mostly the same everyday and were not labelled 2. Breakfast starts at 7.30am but there is a delay of 5-10 minutes. It would be nice if it started at 7am to accomodate early tours. 3. Shataf bidet water pressure was too high and it needs to be regulated. Some of the door locks inside the room were not smooth.

Excellent property and facilities, helpful staff, very clean and well maintained, good location near to some nice restaurants and supermarkets at a walkable distance

Stayed in September 2023

Hotel is in excellent location..Rooms are big and comfortable stay.. Breakfast was good .Staff friendly .

Stayed in September 2023

Breakfast could have been better

Room size, cleanliness, quality of fittings and overall ambiance. Location was good too…many eateries and supermarket at a walking distance. Slightly away from the main market area but easily accessible through public transportation.

Stayed in August 2023

N/A

Nearby the airport

Stayed in August 2023

Good location clean room, friendly staff

Lovely stuff clean room

Stayed in August 2023

No outside seating for guests.

Close to a lot of attractions, friendly staff, economical.

Stayed in August 2023

The breakfast is mediocre and basic (but good food, less selection) and will be easily bored if you plan to stay more than a couple of days. I'd also recommend to not take the airport pickup option from the hotel as you will find various other cheaper option but no offense.

A very comfy place to stay as a family, specially because of the apartment facilities it has to offer. Location is good, a bit far from the city centre however very much accessible and with your immediate needs walkable distance away. Lots of restaurant choices, a magnum (supermarket), a hospital and bus stop all walkable distance from the hotel. The staff have been nice and courteous. However the breakfast is mediocre and basic (but good food, less selection) and will be easily bored if you plan to stay more than a couple of days. I'd also recommend to not take the airport pickup option from the hotel as you will find various other cheaper option but no offense.

Stayed in June 2023

Breakfast signs for food was not so clear and the staff on breakfast were a little bit non attentive to guests

The decoration was of a high standard, really everything felt quality

Stayed in May 2023

Have Kitchen, But No any cook tools, even a fork.

1. Big room 2. Silence 3. Comfortable bed 4. Washing machine is available

Stayed in May 2023

Staff almost not knowing English to speak to.

It is new and clean appartment. Moreover, the size is great as it is big appartment compared with others.

Stayed in May 2023

Nothing. Only thing was that when we asked for water they said they only provide 2 small bottles per day, which infact is not acceptable. Also the breakfast wasnt great.

The room was very spacious, clean and luxurious. Absolutely loved the stay. I took a 1bhk apartment and it had 1 full bathroom and 1 toilet too. Everything about this place was great. There are restaurants, petrol pumps and supermarkets very close by. There are some tourist attractions as well nearby.

Stayed in April 2023

No complains.

The location of the hotel is perfect for me, less traffic than in the center. The hotel is new, clean, very comfortable bed, pillows, staff is friendly, the gym is perfect. For me it's perfect choice to stay in Almaty.

Stayed in January 2023

It's very far from the city and so traffic.

Very good

Stayed in February 2023

The best hotel in Almaty

Stayed in December 2022

The services provided is different from booking. Kitchen has no cooking items, they have one iron for the whole hotel. You may wait for 24 hours to get it. They have no clothes hanger. They collected different color from clothes shops. See pictures. The shower box is too small you can’t safely take shower.

Good Staff and new property . I had to extend and was provided discounts by Adil. He was kind

Stayed in February 2024

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Stayed in January 2024

Additional charges applied over booking. Con price. Hot water not working properly, AC not working at all due winter however no proper ventilation.

Big room, good staff

Stayed in December 2023

They stole money from our bag

Stayed in December 2023

At least three times a day we had a problem with the keys of the doors that it was not working. We have to come to the reception almost every single time. Meanwhile, my apartment has a nasty smell of the sewer system. And poor English the reception guys. other than his problems. Everything was good .meanwhile that the location is not close to the center of the city.

At least three times a day we had a problem with the keys of the doors that it was not working. We have to come to the reception almost every single time. Meanwhile, my apartment has a nasty smell of the sewer system. And poor English the reception guys. other than his problems. Everything was good .meanwhile that the location is not close to the center of the city.

Stayed in September 2023

location and presentation of breakfast meal not appealing hotel far from center but still in commercial street with Resturants cafes and supermarket no Arabic channels in tv

fresh lobby cool apartments in new building with good a/c for summer days

Stayed in July 2023

smoking room unavailable

clean

Stayed in April 2023

Empty boring room. There were no windows in the living room and the TV was five meters away from the sofa. There were some sportsman group who were hanging their clothes to dry in the hallway, as if it's a college dorm. Gross 🤢

Great breakfast and speedy room service

Stayed in March 2023