Gogolya Street 127/1 , 050000 Almaty, Kazakhstan
#48 of 186 hotels in Almaty
Guests' ChoiceBased on 293 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.6
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 28 May 2024
Horváth-gál
HungaryThe staff were really friendly and supportive!
Stayed in May 2024
Reviewed: 11 May 2024
Man
KyrgyzstanThe breakfast buffet is quite simple.
Good hospitality
Stayed in May 2024
Reviewed: 16 April 2024
Maria
United Arab EmiratesStaff were very helpful especially the guy on the front desk (forgot his name but I think it’s Muhideen). The room was clean and complete with toiletries. Location is also good. Overall, good value for money.
Stayed in April 2024
Reviewed: 16 April 2024
Mohammed
United Arab EmiratesWorth for money
Stayed in April 2024
Reviewed: 15 April 2024
S
United Arab Emirateslimited options for breakfast
Cleanliness
Stayed in April 2024
Reviewed: 15 April 2024
Kim
MalaysiaNone
Location, Breakfast & staff
Stayed in April 2024
Reviewed: 8 April 2024
Teodora
United KingdomThe heating setting was on the upper level, for someone coming from the UK that would feel hot.
Very helpful staff, clean rooms, and wide breakfast choices. Decent room size, a quiet area I managed to have plenty of good sleep while there.
Stayed in April 2024
Reviewed: 17 March 2024
Selvaraj
United Arab EmiratesBathroom size in very small
Hotel location is very quiet and clean
Stayed in March 2024
Reviewed: 7 March 2024
Kamal
United Arab EmiratesJust a small suggestion ..they can add some more vegetarian dishes in their menu
Everything ..location,cleanliness,staff etc. Special thanks to Mr dastan from reception ..he was great help for us
Stayed in March 2024
Reviewed: 18 February 2024
Keneshbek
KyrgyzstanSauna and fitness room was closed most of the time
Location Friendly personnel Cleanliness
Stayed in February 2024
Reviewed: 9 February 2024
Sanjayh
IndiaLocation is walking distance from arbat street
Location
Stayed in January 2024
Reviewed: 18 September 2023
Elena
United Arab EmiratesNo soya milk or alternative to cow milk
Staff super helpful and friendly. The restaurant has a very large option menu though but expensive and had good wine Hot showers and clean
Stayed in September 2023
Reviewed: 15 September 2023
Travellata
RussiaI personally think breakfast could be better
Location, clean rooms, air conditioning, room supplies.
Stayed in August 2023
Reviewed: 4 September 2023
Audhya
IndiaNothing as such.
Cozy rooms with nice view from window, airy rooms.
Stayed in August 2023
Reviewed: 2 September 2023
Helene
United KingdomGreat cosy in hotel, with an excellent breakfast and friendly, effective staff. Rooms are fully equipped, comfortable and cosy.
Stayed in September 2023
Reviewed: 29 August 2023
Vishal
MalaysiaThe bath didn't work, we were told it will be fixed in the night or next morning, but it didn't happen.
The room is big and clean, good location.
Stayed in August 2023
Reviewed: 20 August 2023
Dinara
KazakhstanBlankets are small even for one person, but doable for couple of nights.
It was very quiet, clean and nice. I loved location, it was close everywhere and I walked all two days. It was nice. Didn’t need taxi to go around. The rooms are small and clean. Very comfortable for one person. It has everything you need. It is not the newest, but very tidy. It is actually very cozy.
Stayed in August 2023
Reviewed: 18 August 2023
Jalal
BahrainNone
Good value for money. Helpful staff and good breakfast.
Stayed in July 2023
Reviewed: 11 August 2023
Khaleefa
United Arab EmiratesSmall elevator, no much facilities
Staff, hotel is quite, location
Stayed in August 2023
Reviewed: 3 August 2023
Valentin
SerbiaRoom was quiet and clean, breakfast could be better but it was pretty good.
Stayed in May 2023
Reviewed: 11 July 2023
Zainudin
KyrgyzstanIn order to prove that visit is a business, staff requested employment agreement. It is not good to ask this type of document. Fee was paid via company bank card, but staff insisted to send additional docs not to pay tourist tax. Management should pay attention. Room was with smoke smell
Stayed in July 2023
Reviewed: 14 June 2023
Zhanar
Kazakhstangreat location. great breakfast
Stayed in April 2023
Reviewed: 28 May 2023
Sarah
United StatesA few minor inconveniences, but overall nothing major in my opinion.
It's cozy, definitely. Fresh plants at the edge of the hallway by the window. There's a cushion top on the entire mattress that made it supportively firm with this comfy softness at the same time. The trees outside are lovely. The staff are all respectful and warmhearted. Water pressure is great, however the temperature often fluctuates at will. Not too bad, honestly, just a minor inconvenience when I'm trying to get cold but it's still hot/warm. I would love this during winter. On the 6th floor where I was, there's an old menu so I had to ask the restaurant worker which items were available. But once the food arrived [only 20 minutes] it was truly delicious. The gym was excellent. The treadmill uses a voltage transformer and both it and the transformer were unplugged, I'm assuming to be environmentally friendly which I respect. Only some employees spoke English, but thankfully that just motivates me to study harder so I can communicate next time I visit this part of the world.
Stayed in May 2023
Reviewed: 23 April 2023
James
United KingdomThe restaurant downstairs is bad. This is where the breakfast is served, and it’s really unpleasant. Plus there weren’t even enough tables. There is a nice conservatory and terrace upstairs, so why should the breakfast be in a nasty little room downstairs. The food on offer for breakfast wasn’t great either.
The room was very comfortable, spacious and pleasant. The hotel in general was clean and nice and had a good atmosphere.
Stayed in April 2023
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