Staff was ok, not great - everything took longer than it should have - waiting 1 1/2 hours for food at dinner and had to ask for their help to get van tickets 2 times - but them meant well

Good location - hotel ok - good pool - otherwise just ok -

Stayed in March 2024

Furniture is old, breakfast menu is same for everyday

It is ideal location to walk around during evening and night. Night market and restaurants are very walking distance

Stayed in February 2024

When we wanted happy hour cocktails, the bartender didn't show up for 5 or 10 minutes, then had to go somewhere outside the hotel to buy ice! Cocktails were ok but didn't have much alcohol. Room service forgot to clean our room. Cleaning not so essential but new toilet paper and bottles of water would have been nice. The long tail boats heading past morning and evening are pretty loud but the hotel can't do anything about that.

Pool is great. View of the nearby mountains a real pleasure. We were able to order a bus to Vientiane with pickup at the hotel at the reception, very convenient. Breakfast with fresh made eggs or omelet was very nice.

Stayed in February 2024

Location

Stayed in January 2024

The terrace by the pool needs some attention- more and comfortable furniture. No loungers!? Hammocks are not comfy. Hardly any shade. The chairs to the table by the bar did not fit under it - very uncomfortable.

The location is fantastic but you do need to book a river view room to take advantage of the scenery, The rooms with balcony overlook the pool and river and karsts. The room itself could do with updating and the door was malfunctioning- took brute strength to open when we were leaving! The breakfast was great- a variety of fruits, cereals, made-to-order eggs, bread. Can’t comment on the curries! The staff organised transfers and excursions all done well. The yoga classes were really good and well worth the $10.

Stayed in January 2024

The Silver Naga could do with refurbishment but we knew this in advance as it was our 2nd stay.

Comfortable bed, good breakfast and great location. Pong was extremely helpful in arranging tuk tuk transfer from the train station and advising and arranging things for our onward journey to Vientiane.

Stayed in January 2024

As with other reviews, the rooms are tired, so if it’s honeymoon perfection you want, this maybe isn’t for you. But if you want a great base and don’t mind the buzz of long tail boats cutting up the river - and are happy to get out and about everyday, this is a perfect spot. Pool area is also nice with a view of the mountains.

Superb location. The twinkling corridor of hotel steps are literally an extension of the night market (rows of stalls selling textiles, T shirts, tours, tasty food and drinks). Room has a beautiful view of river and karsts. You can see hot air balloons sailing off every morning. Vegetarian buffet breakfast varies every day and the team does really well: curries, stir fries, freshly cooked omelettes, bread, cakes, fruit etc. There’s a warm welcome from the catering staff. Yoga class is fantastic and runs at 7.30am/ 5pm. A very professional class on a pay on the day basis- knowledgeable and genuine teacher.

Stayed in December 2023

The bathroom was in need of an up date. The WiFi was poor, weak and intermittent connection with poor security

The location and pool were great. Rooms nice and big

Stayed in June 2023

We had a few ants that turned up in the bathroom no big deal as they were coming for the sugar from a spilt drink. But it's Asia and to be expected. .beds are firm to hard but still got a good sleep.

The location and the views from the rooms are simply stunning. .the staff were really helpful and booked our train tickets as well as the paraglider. It's not a 5 star hotel but the value for money is great. The pool was nice and cool. Breakfast was terrific and fresh. Aircon was good overall really happy with the hotel and would stay again. Vang vieng is definitely a must see destination

Stayed in May 2023

it’s old , need a update.

it’s central , te he reception staff were great , it’s has an amazing view.

Stayed in May 2023

We booked a normal room "without view." But when we came into the room we were a little bit shocked. It was a very dark, sticky room which doesn't have a real window. This definitely didn't felt like a place you wanna stay for a few days, especially if you paid as much as for this room. So we talked to the hotel and after a short discussion they offered us a room with a balcony and view for just a little extra charge. This room was much, much better and welcoming. It's a bright room, with a nice bathroom, beautiful balcany and a good view on the river and the mountains. But also this room was very run down. The entry door had a big gap, the furnitures were old and at every end there was some door you couldn't close or something which fell off if you touch it. But with this room we were pleased! When we arrived they told us, that there will be no breakfast buffet as we booked which annoyed us because it was one of few reasons why we booked this hotel. We should chose a lunch meal which we would get for breakfast. So we did, but I told them that is not really what we wanted to have. A few hours later they told us that there will be breakfast buffet which was actually the case. So to sum it up if you book this hotel take a room with balcony and view or leave it and take another hotel with a better price-performance ratio.

The hotel employees were endeavor. They were very helpful for example with booking a train ticket etc. But some of them are not speaking English well which led to some misunderstandings. The hotel facility with the terrace and the pool looked very nice! But if you come closer you see that the hotel had its best days already. It definitely needs an renewal. The breakfast was okay/good.

Stayed in April 2023

The pool wasn't very clean so we didn't go in which is a shame. Our bathroom was dirty too. They should throw away all the random chairs and broken water machine etc in the corridor.

The view was the reason we booked this hotel and we weren't dissappointed. It was so nice to sit on the balcony in the morning (before the hundreds of motor boats start) The hotel is in a wonderfully central location - right in line with the night market which is perfect for dinner.

Stayed in March 2023

beds squeak and not comfortable

location

Stayed in February 2023

random building standard, a little over priced for what it is. needs to be 10 usd a room cheaper per night

location, yoga (great yoga!), decent breakfast with vegan options , lots of hot water, views.

Stayed in January 2023

Hotel I think trades on its location, it is a bit old and tired. If it was not for the location it would not be worth the room fee

Location...balcony room looking over river and at the mountains, breathtaking. Right in centre of town,so hundreds of places to eat close bye

Stayed in January 2023

the Hotel is bit tired now in need of major overhaul

great location

Stayed in January 2023

Breakfast was ok, but could be improved (more choice, fresher bread)

Great location, very nice terrasse with pool, staff was very kind and helpful to arrange train tickets. Amazing yoga class available

Stayed in November 2022

The facility is a little bit old ,the room is a little bit small

The location is perfect and convenient, the river view room can see the beautiful scenery ,the staffs are friendly and helpful, you can 100% trust them.

Stayed in October 2022

-TV do not work . Can not use it throughout the stay -The POOL is not clean at all. the water have brown,green color. not clear to swim in!!! I choose this hotel because I want to swim view the river view but ... very disappointed!! -The room is OLD . Every furniture is old and broken

-Room with riverview -the straff boy is friendly and helpful -Wifi is fast enough

Stayed in October 2022

The city is a little over priced but that’s expected in a vibrant tourist area. The exchange rate they use for credit cards is very high, so be prepared to pay cash.

The location is excellent, the pool is very nice except there was an open electric lightbulb socket, just above the entrance ladder to the pool, which could be a little shocking experience. The views are really nice.

Stayed in September 2022

View is excellent and service is very good.

view is excellent.

Stayed in June 2022

Property is tired and in need of some maintenance ang freshening up. The ancient AC units take an hour or so to cool the room down. Bathroom looks like one from a $10 guesthouse. Ground floor bathrooms filthy. Fridge tiny and barely functioning For just under $100 for a family room this is poor value compared to newer properties in town.

One of the original Riverside hotels before vang vieng became spoiled by unplanned over development - so nice view from front rooms

Stayed in March 2024

Very old dated room. Extremely poor bed and lumpy cheap pillows.

Location

Stayed in March 2024

Where do I begin. The room was extremely dirty, and website photos didn't look like the room at all. There was an unlockable door to the next room that I had to jam shut with an ironing board, mould and grime in shower + bathroom, toilet was running non-stop, had to hit the cistern to fix. I didn't actually sleep at all, kept the lights on as it did not feel secure or safe, and didn't dare go inside the bed.

The only positive was the staff let me cancel the second night without charge.

Stayed in March 2024