Phoenicia Street, 11-1267 Beirut, Lebanon
#38 of 112 hotels in Beirut
Guests' ChoiceBased on 1421 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.3
Staff
9.1
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 5 June 2024
Ehab
Saudi Arabiastaff are trying to over sell
cleanness
Stayed in June 2024
Reviewed: 2 June 2024
Anton
SpainDirty neighborhood. Uncomfortable old mattress. You have to call reception 3 times for skippers. Stinky aircon. When you open the window you smell fast food kitchen across the street or diesel from electricity engine.
5 star is a good joke.
Stayed in May 2024
Reviewed: 2 June 2024
Rana
CyprusStaff are friendly and the room is clean
Stayed in March 2024
Reviewed: 29 May 2024
Fiona
United KingdomStaff were lovely, room and bed very spacious and comfortable. The whole place was very clean. The swimming pool was great and the breakfast was delicious
Stayed in May 2024
Reviewed: 21 May 2024
Jumoke
NigeriaNo variety for breakfast
Cleanliness and staff friendliness
Stayed in May 2024
Reviewed: 9 May 2024
Akram
Saudi ArabiaHi, staff is very nice and helpfull.
Stayed in April 2024
Reviewed: 3 May 2024
Veysel
TurkeyLocated in the city centre. Good value for money. Helpful guys at the reception.
Stayed in March 2024
Reviewed: 16 April 2024
Néguine
United Arab EmiratesStaff is very accommodating and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Karim
EgyptThe hotel is old
The staff and the location is amazing
Stayed in April 2024
Reviewed: 11 April 2024
Didac83
ItalyRoom furniture is a bit old and needs some maintenance.
Staff was very helpful. Very nice pool with gym, sauna and steam room. Bed was very comfortable and room spacious.
Stayed in April 2024
Reviewed: 15 March 2024
Diya
CanadaI think may people mentioned that the spa/pool has very strange closing times - closed completely on Sunday and early on Saturday. We booked this hotel especially for the jacuzzi as we were doing some hiking the a few days before and wanted to help sore muscles, but when we went, the jacuzzi was closed with no explanation. The hotel sent me many emails after I booked, so it would be nice if they could have informed me if a major part of the spa was closed so I could at least have the choice to book elsewhere.
Hotel room was very nice with a giant TV. The bathroom was big and had a nice powerful shower. The breakfast was pretty decent - I especially liked their a la carte options.
Stayed in February 2024
Reviewed: 9 March 2024
Abu
QatarThe noise came from outside (motorbikes and construction work). The management helped by switching me to another suite, but it has no balcony like the first one. However, I again faced another challenge because there was a leak in the suite from the ceiling that last for two night, during which I couldn’t sleep well, since I was working to solve the problem by putting towels and small bin to hold the noise and water. The workers came the next day and fixed the problem. Thanks to the management and workers for their kind help and support.
Staff (Hussain, Shirbl, coaches in spa facilities, dining staff, and others), fast check in & check out, breakfast, location, spa facilities (sauna, steam room and swimming pool), gym, near grocery stores, barbershops, and exchange facilities. It was very easy to find taxis near the hotel. I chose this specific hotel, since it is the only one, in Beirut , that has a large indoor swimming pool. This helps to easily practice swimming during the winter season. I thank the management for their hospitality and kind help during my stay. Sure will come again to enjoy this nice city, if God willing.
Stayed in March 2024
Reviewed: 5 March 2024
Ali
IraqThe bathroom and toilet
The locations
Stayed in March 2024
Reviewed: 29 February 2024
Al-haddad
IraqI did not like the bed mattress it was uncomfortable and the room furniture need to be refurbised
I liked the Hotel location the most
Stayed in January 2024
Reviewed: 24 February 2024
Abdelghani
United Arab EmiratesNA
Great location
Stayed in February 2024
Reviewed: 12 February 2024
Hazem
JordanN/A
Staff/location/very clean/room size/facilityes
Stayed in February 2024
Reviewed: 9 February 2024
Bashar
PolandI have experienced only good things
Location was very good, close to center and 10-15 minutes from airport, there was a kettle for boiling water, and there was coffee and tea in the room. The open buffet breakfast has variety of things which can satisfy most of tastes . all personnel were very helpful and polite
Stayed in February 2024
Reviewed: 7 February 2024
Omar
SyriaThe sockets didn't match EU standard, nor USA. Guest needs to buy an adapter from shop to charge mobile phone or laptop.
Cleanness, breakfast
Stayed in February 2024
Reviewed: 26 January 2024
Inês
PortugalThe breakfast is mediocre.
Very comfortable and spacious room and bathroom. Extremely comfortable bed and pillows. Great hotel overall.
Stayed in January 2024
Reviewed: 23 January 2024
Renato
ItalyThe swimming pool closed on Sunday and shorter time open on Saturday. Few things in the room like, for example, no towels for the bidet.
I knew it and I like in particular the position and the swimming pool.
Stayed in January 2024
Reviewed: 28 December 2023
Mohamed
EgyptPerfect location Very helpful and professional staff
Stayed in December 2023
Reviewed: 6 November 2023
Luluh
Saudi ArabiaThere's no facilities enough for entertainment
The staff was helpful and friendly
Stayed in August 2023
Reviewed: 17 October 2023
Dr
United StatesLocation
Location and staff
Stayed in September 2023
Reviewed: 15 October 2023
Ali
KuwaitNeeds renovation
Location
Stayed in July 2023
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