Everything was great

Stayed in May 2024

The mini chiller I'm the room was empty.at least water would be nice

The staff was great!

Stayed in September 2023

N/A

Staff was helpful . Veronica was kind and helpful .

Stayed in July 2023

N/A

Clean and peaceful , I slept very well … very quiet .

Stayed in July 2023

Noting

Everything

Stayed in May 2023

The restaurant was the one main sore point for our stay. While I appreciate the manager may want to provide variety to guests, the degree of choice and lack of repeated ingredients throughout the selections invariably results in extensive prep time for the kitchen to produce & plate orders, and much too long wait times for guests, especially at breakfast. A better option would be to implement a buffet system, though perhaps the restaurant space may need an extension to accommodate this. We had breakfast at the tail end of the period assigned, yet consistently had lengthy waits, sometimes even to just get coffee, tea & juices to our table. Lunch seemed to fare slightly better, where I was able to order and collect (to take back to our rooms) within 30mins. I did find some menu items to be on the bland side (the pumpkin & shrimp risotto and my omlette one morning, for instance). But other times the seasonings appeared balanced, so perhaps that may be a function of the chef preparing....Some more consistency in the kitchen would therefore help. We declined having dinner at the hotel so cannot comment on the options & experience there.

We were a group of 3 adults on a weekend stay & had 2 rooms adjacent to each other. The beds were extremely comfortable! The room was adequately appointed, with a mini fridge, coffee & tea, iron, chair & work desk, safe and small selection of toiletries. Pool/beach towels provided in room alongside regular linens. Also appreciated that multiple electrical outlet choices were available for guest use. Hotel decor had some nice touches, the subtle insertion of lemon brightened up the blue and white theme. I appreciated the mini coolers that were provided if you were heading to the beach opposite the hotel, that were filled with your choice of soft drinks, water & beers. They also have an arrangement for free lounge chair use on the beach, so something to enquire with the staff on. The staff generally were very helpful and pleasant throughout our stay. A standard array of alcohol was available as part of the all inclusive package, with a bar at the pool area and another inside between lobby & restaurant available to service your needs. The breakfast slot was sufficiently lengthy 7-10am, with lunch, afternoon tea and dinner slots being shorter over the rest of the day. The hotel choice was sufficient for our needs but there are some things that can still be improved.

Stayed in May 2023

no beach allocation

friendly and helpful staff

Stayed in May 2023

Wait times for service/food was long at times.

Rooms were great, pool and bar were nice. Staff were helpful and pleasant.

Stayed in February 2023

I didn't like the fact the stay was a short one.

The breakfast was good, the staff are very friendly and accommodating to your needs, especially Anika from frontdesk.

Stayed in March 2023

Breakfast, Travelling as a single person, long wait for fruit plate, fruit was good. Then again waited for main course Eggs Benedict, disappointing as no hollandaise only topped with clarified butter.

Staff were very good! Very attentive topping up water, juice & coffee. Can`t praise the staff enough for their friendly, welcoming nature.

Stayed in March 2023

The vegetarian options were very poor, repetetive and small portions(meat and fish options appeared much better). Dining service was generally very slow with some staff dragging it out to 1.5hrs+(regardless of how busy the restaurant was), there were a couple notable exceptions who provided quick and responsive service. The pool area did not have enough sun beds, so the beach was the only option after around 9.30am.

Nice friendly hotel with good bar, pool, large in room TV with Netflix and fast WiFi.

Stayed in March 2023

limited facility, slow in serving food

relatively new, close to beach yet quite location

Stayed in February 2023

The staff were awesome but we had to wait a long time for all our meals

We had to wait a long time for all our meals

Stayed in February 2023

The property is great. The meals were very good. The drinks were excellent. The staff were very friendly. We very much enjoyed our stay.

Stayed in November 2023

Good evening, I left the hotel this morning. I was in room 205. I lost my Louis Vuitton brand card holder engraved with L.M. initiakes with 3 credit cards in the name of MALOUINES Lara. Could you look if you find. call me +596696810881

Stayed in May 2023

The room could have better decor. The bar closes too early and the drinks choices need to be expanded.

The junior suite was not impressive

Stayed in May 2023

I am satisfied awesome

Very good

Stayed in April 2023

Not enough sunbeds! Definitely need more. The music around pool was turned off so lacked ambience. When it did play, the same playlist was on repeat for hrs so please pay attention to this! Wld be nice to have some Caribbean music playing. Food was not authentic Caribbean more 'posh versions' so taste was not great. Each to their own palettes. If you are looking for peace/quiet this is for you if you want livelier, this is not for you.

Staff very friendly. One of the receptionist (youngish) was not very helpful when I first arrive as I had an issue but everyone else was fine. Location is good in walking distance to main strip for Rodney bay where there are various restaurants, bars, clubs.

Stayed in March 2023

Well unfortunately nearly everything about this hotel is really bad. We paid for an all inclusive for 2 days and I can confirm this IS NOT an all inclusive. They have decided to go with the option of a sit down meal and you have to wait on average 6 hours a day to receive breakfast, lunch and dinner. We decided to not use the pool as we hadn't seen it be cleaned during our time there and also heard other guests complain about it. The rooms are poorly laid out, with a light that makes it feel like your in a hospital. The shower barely gets up to hot water and the shower window wouldn't close so we had to shower in the dark so that we didn't attract flies. The furniture is rusty and they have put garden chairs in the room which just didn't make sense. We also don't understand why the rooms on the middle floor don't have a balcony. Our TV didn't work, we asked for it to be fixed but the guy unfortunately didn't know how to fix it, also no Lamps in the room. They have also put restrictions on the drinks that you can have, no sparkling wine and the portions of food are SOO SMALL so we had to order 2 or 3 plates at a time because the time you would receive it, you would be starving. People would be getting up at 4am to grab sunbeds and I believe the hotel needs to invest in more. The hotel has absolutely NO VIBE! It is very very boring and I agree if you are over 65 and plan to do nothing but sit in the sun, barely eat and have dry conversation then this is the perfect place for you. I would say that the staff need direction and training, head-office seem to be focused on the wrong things they want it to look good but haven't focused on details and there is no practicality to anything. I WOULD NEVER STAY HERE AGAIN! They have some work to do and the fact that they were having a grand opening for a hotel that has been open for a year and a half and still having these types of issues, was abit of a joke!!

The only thing that was good about this hotel was the friendly staff. They had a nice touch of offering prosecco on arrival and the location is good, 5 min walk to the beach and the strip to where all the bars and clubs are. When the food did arrive it was good but then you were just soo furious that you had to wait 2 hours.

Stayed in March 2023

The service was pretty slow for every meal, we ended up grabbing quick bites in other places during our more busy days to avoid how long it would take. The hotel itself is pleasant but a little “cold” feeling. The all white rooms with the bright LED lights made it difficult to unwind. The only view is of the hotel pools. The bathrooms did have a bit of a musty smell.

The all-inclusive meals were very good. Full 3 course sit down meals. The location was great, short 5 minute walk to the beach. The hotel has a deal with some of the guys on the beach so that guests have a chair and umbrella ready for them. The hotel also supplies you with a cooler full of your choice of drinks for every beach trip which was a great touch.

Stayed in March 2023

The food and the service

Very beautiful place good location

Stayed in February 2023

Phone number on the website needs to upgrade

Stayed in August 2022

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in May 2023