There was a lack of parking, even after I was promised a spot in front in advance. We had to park in the middle of the road and keep moving our vehicle, which wasn't ideal. The rooms need an update, especially the carpets. The restaurant shouldn't charge money for tap water, especially when we're paying for other drinks and expensive meals.

The staff were friendly and helpful. The restaurant, although expensive, was good. We enjoyed the pool. The kid's area looked nice, although we didn't make use of it, it's a great plus for longer stays.

Stayed in April 2024

Desk in the room was a bit too high to work on comfortably.

Family hotel: very relaxed atmosphere. Friendly staff. Good value for money restaurant in-house. Comfortable beds.

Stayed in March 2024

Limited parking available.

Beautiful hotel surrounded by amazing scenery. The food at the restaurant was exceptional, the staff was beyond friendly, the amenities offered were great, definitely a lovely place!

Stayed in December 2023

Beautiful location and hotel, super friendly and helpful stuff. Nice pool and sauna. Great breakfast and spacious room

Stayed in December 2023

Old design of apartments.

Breakfast was excellent. Very good personal.

Stayed in October 2023

The best hotel for the families in the world! Lots of the facilities: farm/babysitter/llamas for kids, just near the mountains, perfect breakfast and friendly stuff. Thank you for the everything!

Stayed in October 2023

Beautiful updated hotel in an amazing location. The staff were amazing - welcoming and helpful - especially Sarah who seemed to be everywhere and worked hard to make sure we were comfortable. Great location for exploring the area. Numerous hiking trails start just outside the door or go next door to the chair lift and start from the ridge. Facilities look well set up for winter sports too. Great spa facilities. Very nice rooms with modern amenities including elevator. Didn’t have the kids with us but the kids facilities looked great. Breakfast and dinner were both excellent. Really the best part of our trip. I wish we had planned longer here.

Stayed in October 2023

The room was beautiful and the staff were really friendly. We used the swimming pool and spa facilities and had a very relaxing stay. Ate in the hotel restaurant in the evening and had a really high quality meal, it was excellent.

Stayed in August 2023

There's nothing to really not like ,if there is anything, the room could be a little smaller to give the bathroom a little more .That was just our room. Others may be different.

This is a great hotel, the staff are very friendly and helpful, the rooms are large enough and clean. The facilities were an added bonus, pool, sauna, steam room & hot tub .The restaurant was excellent, and I can't really complain about anything all surrounded by beautiful scenery all a long way from home, but I plan to return soon.

Stayed in September 2023

Location is stunningly beautiful

Stayed in September 2023

The hotel room was so lovely but then had a toilet seat that needed to be replaced- it seemed strange considering how nice the property was that it hadn’t been done! Dinner was expensive and always disappointing to be charged to have water.

Lovely quiet location with spacious rooms. Car charging available. Great option for a family stay!

Stayed in August 2023

Everything was beautiful, treatment spotless and a very enjoyable stay. Food from restaurant was amazing.

Stayed in July 2023

Pricey, but worth it.

Breakfast, LOCATION, bunnies, view, friendly staff and guests!

Stayed in August 2023

Location was Superb with excellent facilities

Stayed in August 2023

Beautiful hotel and rooms, excellent restaurant and facilities, very friendly and welcoming staff

Stayed in August 2023

Slow service at restaurants for dinner.

Beautiful rooms and location. Very helpful and friendly staff.

Stayed in August 2023

Would have preferred a firmer mattress, but that's a personal choice

Everything. Location, breakfast, comfort, cleanliness

Stayed in August 2023

The customer service was excellent. They greeted us as soon as we arrived. The room was spacious and clean. It is a very family friendly hotel. They even have pet bunnies right outside the hotel.

Stayed in August 2023

Unless you go for skiing or hikes there is nothing else to do Very expensive

The reception lady and the breakfast

Stayed in August 2023

This hotel was wonderful. The staff were helpful and friendly. Good was delicious. Views are outstanding.

Stayed in July 2023

Absolutely nothing.

The atmosphere of the hotel was very welcoming. All the staff were incredibly friendly. Restaurant was great - especially the (free) breakfast! Facilities were fabulous. The sauna and indoor pool were lovely to use after a long day in the mountains. Hotel is right next to the ski lift, which will take you straight to the mountains - a must explore. And the bus stop is a mere 15 steps away.

Stayed in August 2023

Nothing

Excellent location, great food, and wonderful views.

Stayed in August 2023

Nothing to complain about 😀

Great location up in the mountains, very friendly service, good breakfast, nice food. Great to visit wellness after hiking.

Stayed in August 2023

no issues at all

Great reception they even gave me an adaptor to borrow ... dinner was superb the waitress put up with my wanting to take my time was informative and friendly ... location right by the chair lift up to the cafe .. worth a visit summer or winter... room was great reslly comfortable

Stayed in August 2023