The bed was rock hard.

The friendliest of the staff and the room being clean

Stayed in April 2024

N/A

Pet Friendly a plus

Stayed in February 2024

My key cards had deactivated the second day when I was trying to enter the side door with my hands full of items. I had to walk to the front door to ask the front desk why it wasn't working. She said that happens sometimes. She was curteous and fixed the problem, it was just an inconvenience for that to happen...

The staff was nice and the facility was clean

Stayed in February 2024

The toilet was wobbly and the pool was cloosed which was not listed on any site that it was down. The front desk said it had been down for awhile.

The ease of finding the hotel. The room was comfortable and the staff was amazing.

Stayed in June 2023

Smelly room

Comfy bed

Stayed in June 2023

When asked about changing sheets staff acted like they knew even though they had forgotten. When the cleaning staff came to change our sheets she was on the phone with family and in Spanish admitted to her family she had forgotten to do it earlier in the morning and now we were in the room. I guess she was unaware I could understand her. The staff also never answered the phone when I called the front desk

Bed and pillows were comfortable liked available ice machine

Stayed in June 2023

My ice packs wouldn’t fit in freezer

Bed was comfortable and clean ll

Stayed in May 2023

Room had an odd oder.

Check in ladies were very friendly and helpful. Breakfast was typical hotel fair. Dining room was clean.

Stayed in May 2023

The pool and hot tub was close and it was all indoor and behind nightstand that trash behind it

Soso

Stayed in March 2023

There were some issues with my reservation, the check in clerk didn't seem to know how to check me in did to booking through an outside site. But he was able to quickly resolve the issue and was apologetic for the delay.

The hotel is literally right off the interstate and the pricing was decent. It did the job for a basic night's stay and the breakfast was like what you'd expect; waffle maker, juice, cereal and similar. There was shredded cheese in the fridge from a previous tenant but otherwise the room appeared clean with all working appliances and heater. The staff I ran into were polite and professional.

Stayed in February 2023

AC was not working in room I booked. They gave me another one that was fine.

Stayed in September 2022

rooms need extra blanket

Stayed in June 2022

No breakfast at all available

Stayed in January 2022

We did not have breakfast. We slept in! LOL!

Stayed in November 2021

Small issue with key not working in side door, but other than that, it was a nice stay.

Stayed in July 2021

The internet was not very good. We like to stream shows when we travel and there was constant buffering when trying to stream videos

Rooms were clean. Hotel in general was clean. The Breakfast was good, staff kept it plenty stocked

Stayed in July 2021

The breakfast selection was a little poor. I felt like they could’ve done better with the choices.

The rooms were nice and clean.

Stayed in December 2023

Employee are unhappy and openly complain about the job. Front desk girl lied to me about an overcharge saying the room price is more than quadruple to my by booking.com bc of taxes. However my brother was charged correct price. Then I was charged two deposits. When confronted the employee yelled at me to the point I called police. She left and the other employee refunded me, however the next day the hotel charged me the incorrect price directly - around booking.com. This was an unauthorized charge. Fortunately Booking.com got my money back.

Location

Stayed in October 2023

No elevator

Location

Stayed in October 2023

No elevator

Room was clean and quiet. Breakfast offered a variety of options

Stayed in October 2023

Staff was rude upon check-in. The breakfast was underwhelming. Renovations should have been made years ago.

There were no redeeming qualities whatsoever. It was simply in the right place at the right time.

Stayed in June 2023

the entire hotel smelled horrible, my room smelled like straight pee and the floor was sticky. the staff was incredibly rude, even the general manager. they also tried to charge me for my service dog being with me. Mrs. Patel checked me in, her attitude was disgusting. i would highly recommend you don’t spend your money here, there’s so many other places in the same price range that are better.

nothing

Stayed in June 2023

When we first arrived our room was very smelly the front desk worker attempted to change our room but that room was also very smelly eventually we sprayed air freshener that we had with us in the room that made it bearable for us to sleep through the night since we were only there for two nights and I don’t think we could’ve stayed another due to being so uncomfortable.

There wasn’t much to like but the front desk worker tried her best to correct the problems that we came across. My room was paid before I arrived but was asked for an additional 100 suite was small for 2 beds pool was filthy with trash site was disgusting should be closed down for health accommodations for people with disabilities who can t get up and down 2 flights of stairs this place needs elevators also my grandmother barely made it up and down with help from the family.

Stayed in June 2023

I got double charged. Plus 100 deposit

Nothing got double charged

Stayed in May 2023