Nice spacious room, friendly staff

Stayed in April 2024

We stayed here to cycle around the ruins in Polonnaruwa but it turns out they were quite a ride away, I think about 13km which in the heat would have been too much for us so we had to drive there and rent bikes when we got there. We did manage to use the free bikes in the hotel later in the day to cycle round the lake though.

We booked a room with a view that looked over the lake and mountains, it was stunning and would really recommend getting a room with a view if you are booking here. We used the free bikes available to explore the local area and cycled round the lake whilst the sun set. The pool was clean and refreshing. We ate dinner and breakfast in the hotel and both were good. The staff were very attentive and friendly. The room was really big and the air con was great and stayed on even when you weren't in the room so when you came back it was cold.

Stayed in March 2024

Beautiful room overlooking the lake and warm swimming pool. Friendly staff. Very clean and comfortable.

Stayed in February 2024

This is not a complaint but jokingly we like to mention that the monkeys chasing each other over the "hot tin roof" over our heads beat our alarm clock by 15 minutes in the morning. At times the WiFi was not functioning very well, but after some young people checked out, we had an excellent WiFi connection. Apparently the functioning of the WiFi is dependent on the number of users going on-line at the same time.

From the hotel one has a beautiful view over a lake, a nature reserve and mountains in the distance. Mr. Tharanga Bandara, the Operations Manager is continually "on the ball": during meals he is present in the restaurant, during check-out in the reception area. And he gave us excellent service in arranging a chauffeured car to take us on a sightseeing tour while driving us to our next destination. The hotel was build some 5 years ago, so essentially a new facility. Maintenance is good as all equipment worked to satisfaction. The room was spacy with Airco in good condition, ceiling fan, TV, electric water-kettle with tea/coffee and bottled water, excellent bathroom with warm/cold water, good shower with enough water-pressure . Clean, nice beds, etc. Balcony overviewing the lake. Western breakfast was available as well as western food for dinner though we enjoyed the butter fried cuttle fish and fried rice for dinner. And, not to forget, a nice swimming pool to relax at and enjoy a swim.

Stayed in February 2024

Speed of service could be improved

The location and overall Hospitality. From House keeping staff to GM Mr. Tharanga have been really helpful. Good choice of Ala-carte / room service food. Decent size pool and great size bedrooms with all basic necessities.

Stayed in January 2024

Lack of hot water.

The service was superb: some things went wrong on the first night (as they do) and management instantlty sent a team of people to sort everything out, which they did. The room was huge and very comfortable with a lovely view. The pool looked beautiful but unfortuntaely it rained while we were there so we didn't get to use it. The food and service int he restaurant were top class.

Stayed in December 2023

Nothing to say, only remember, don’t leave nothing on the balcony, monkeys.. are following you.. 😃

They provided very personal service, when you arrive, they give you a juice, asked what time you would like to eat, what are you eating, you can order everything at the front desk, then go to your room, take a shower or whatever you want, and go to eat, rooms are big, fresh ,clean and with a balcony, WiFi is working well, 8/10 i could even do some work. Location is by the road, so very easy to find.

Stayed in January 2024

On some days the food was very average. The local preparation of food was ok.

The location was great. Nice view of the lake. Reasonable price. Staff were very friendly and helpful.

Stayed in December 2023

Staff is friendly Rooms are clean

Stayed in December 2023

The only thing, I could fault was the tiles in the shower became dangerously slippery when wet. Maybe the tiles surface could be roughed up a bit or a non slip mat could be placed on the tiles . Otherwise can't fault this beautiful hotel.

Loved this hotel so much. Rooms were so spacious, with all amenities. Breakfast was so tasty. Fantastic view of the lake from our room.

Stayed in October 2023

Clean and nice! Service was good, food also good!

Stayed in September 2023

Maybe food a bit expensive and no lot of things to visit nearby. You Will need to book a tuktuk to go to polonnoruwa.

Great place to spend an evening and a night. Great staff, great views, great room. Just perfect

Stayed in July 2023

Modern hotel with a great view or the lake from the room. The room was big, very clean, modern and had all the facilities you need. The staff at the restaurant were very friendly and treated us well. The dinner and the Sri Lankan breakfast was great.

Stayed in June 2023

Excellent location and service

Stayed in June 2023

Hot water function was tricky to adjust. Better if shower head angle could be adjusted.

Hotel staff is very thoughtful and professional. Rooms were clean and surprisingly well equipped. Restaurant offers a wide selection of food.

Stayed in April 2023

Had a really great time in Agbo Hotel. Staff was really friendly. Also the location is wonderful.

Stayed in March 2023

The pool was being renovated so we did not have access to the pool. So pls check with the hotel before you book whether the pool is available.

The room was spacious, bed was comfortable and the room had the amenities needed. All the staff is very courteous and attentive, and special mention should be made about Mr. Tharanga the Operations Manager and Mr. Prabhath the Front office supervisor who served us well. The staff's service was excellent. They have a restaurant and the food we tried were tasty and the prices also seemed reasonable. Though it is not located directly next to the lake, but on the other side of the road, the lake could be seen from the room and the breeze/wind was very soothing in the evening.

Stayed in October 2022

Location, the pool, the stuff, the food - all are fantastc

Stayed in March 2022

Good place and nice breakfast.

Stayed in February 2022

none

good staff

Stayed in February 2022

No

Beautiful place good

Stayed in December 2021

Nice hotel,at a good location between the national park for a safari and the ruins of pollunaruwa. Extremely friendly staff. The hotel has a nice swimming pool.

Stayed in November 2021

A lot of bugs getting into the room & lots of marks on the walls where bothers had kill bugs in the past. Hotel is a little remote from anywhere, so a Tuk Tuk is required.

Nice big room

Stayed in January 2024

It was very clean & excellent customers service.

Stayed in March 2023