No. 7(42), Alles Garden, Uppuveli, 31000 Trincomalee, Sri Lanka
#35 of 61 hotels in Trincomalee
Guests' ChoiceBased on 43 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.8
Value for money
7.6
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 11 February 2024
Falk
United KingdomBeautiful well-kept pool
Stayed in January 2024
Reviewed: 7 February 2024
Elizabeth
United KingdomNothing
Rooms were very clean, good shower, comfortable beds. Lovely big pool. Easy access to beach Staff were great.
Stayed in February 2024
Reviewed: 28 January 2024
Sambandan
IndiaNo Breakfast complement
Breakfast good
Stayed in January 2024
Reviewed: 19 January 2024
Wilfred
United KingdomOnce or twice, in the evenings, a bit of a party atmosphere arose down by the pool, with loud music and fairly loud guests. We stayed in our room when this happened - it wouldn’t have been nice to go for a swim. We ate lunch from the à la carte menu at the hotel’s restaurant, after we checked out, and the experience was quite disappointing. The food was relatively expensive, took over an hour to come, and the portions were very small, and unfortunately it was not very tasty – my grilled prawns for instance were very dry, and moreover, what came was not exactly what was listed on the menu (different sauce and vegetables). Dogs – One evening we ventured out of the hotel to try and find a restaurant on one of the nearby roads, but it was a scary experience – there was no street lighting, and there were many stray dogs, some of which would bark at us aggressively. Subsequently, we would only walk along the beach at dark, not the roads (although the beach has its own stray dogs). Occasionally there were stray dogs in the grounds of the hotel, too. The AC broke once, but the staff fixed it in fairly short order.
We had a pleasant two-night stay here over Christmas. I was a bit worried by some of the reviews, but I needn’t have been. It was the most expensive place we stayed at in Sri Lanka, but we were happy to pay for the experience we had. The hotel itself is a decent size, it doesn’t feel too big, and it has a good-sized, well-kept pool that I enjoyed swimming in many times. The pool was generally fairly quiet (although not always - see my negative points), and there were times when we had it all to ourselves. The room was comfortable, with a nice bed, a strong shower, good AC, and a kettle with tea and coffee that was replenished daily. Mosquitos were not a problem! The hotel has its own private access to the (public) beach, with eight sun loungers for hotel guests on the sand at the point that the private path meets the beach. The beach itself is very pretty, but note that the water is very shallow and, at least when we were there, the waves were quite rough, so it was not possible to swim in the ocean. It was easy to walk to other restaurants along the beach front. There was a nice mix of Sri Lankan guests and foreigners. However, it was Christmas, and so perhaps this wasn’t usual.
Stayed in December 2023
Reviewed: 25 September 2023
Stefanie
GermanyThe beach lounger at the beach are a bit "lost" and unloving (no covers, mixed up...).
Very friendly staff :)! Nice property with a beautiful garden :)! Direct access to the beach (just a small walk). Large rooms with balcony.
Stayed in September 2023
Reviewed: 9 May 2022
Nicholas
United Kingdomlovely surroundings
Stayed in May 2022
Reviewed: 18 April 2022
Sarah
SwitzerlandThe value for money was not that great. But still worth a visit:)
Very friendly staff and nice pool. Close to beach.
Stayed in April 2022
Reviewed: 5 April 2022
Charles
United KingdomFood service a little disorganised.
Richly planted mature gardens around a large pool. large, clean rooms and good meals.
Stayed in April 2022
Reviewed: 20 March 2022
Nicky
United KingdomVery tired rooms and bathrooms, in need of renovation. No bar, beer only delivered to room at high price.
swimming pool, good reception staff.
Stayed in March 2022
Reviewed: 14 March 2022
Leonardu
NetherlandsNothing really
Directly at the beach. Nice swimming pool and spacious room.
Stayed in March 2022
Reviewed: 13 March 2022
Courtney
PanamaWifi was terrible.
The hotel has a beautiful pool, manicured gardens, and has a private walkway to the beach. Rooms are clean and offer coffee/tea, toiletries, and AC.
Stayed in March 2022
Reviewed: 9 February 2022
Frederic
BelgiumThis hotel is an absolute plus ! We stayed here two nights and it’s a good price/quality hotel. The swimming pool is amazing and you also have a direct access to the beach which is very pleasant. Towels and pillows were available at the swimming pool too. It would have even been better if the bar at the swimming pool was open (but we were there in February and the east coast season only starts as of March/April).
Stayed in February 2022
Reviewed: 11 October 2021
Valentino
GermanyThe Receptionist was extremely unfriendly and additionally organized a way to expensive trip to another city for us. Also, the WiFi didn’t work in the rooms at all and also on the property itself it was super slow. I would have rated the hotel worst but the kitchen and its staff has been just too good.
Superb kitchen staff, nice pool and general property of the hotel
Stayed in September 2021
Reviewed: 2 December 2023
Raguvaran
CanadaNothing
Everything
Stayed in November 2023
Reviewed: 26 May 2023
Vijayamohan
IndiaStay was bad & not valuable for the rate charged. Facilities were bad not maintained properly.Even the showers were too bad in the toilet with only spray of water.On the whole its was horrible and inhygiene to stay.Swimming pool was horrible at the look.I think it was outdated property.
Nil.
Stayed in May 2023
Reviewed: 25 May 2023
Amritha
Sri LankaGood service n clean place
Stayed in May 2023
Reviewed: 19 July 2022
Johannes
Germanyneed some renovations need to ask for everything and looking for stuff (if you want to have a drink, cleaning rooms after 3days I asked for some cleaning and maybe fresh towel) not good WiFi
really nice garden helpful Woman at reception breakfast buffet
Stayed in July 2022
Reviewed: 22 June 2022
Pavel
RussiaReally cute place, i have enjoyed my stay. They cook nice watermelon fresh juice. The pool is also nice
Stayed in May 2022
Reviewed: 11 May 2022
Pavel
TurkeyVery close to the beach! Hotel territory is beautiful
Stayed in May 2022
Reviewed: 25 April 2022
Aleksandr
RussiaThe room wasn’t clean for 4 days. Reception staff… There was only one employee who was friendly and helpful. It is a nice girl, unfortunately I forgot her name. Other guys should be retrained. They were not friendly at all and they looked like guests bothered them with their requests. The worst thing was when we asked to remove garbage from the room and saw through window how the guys carrying the bag looked into it, checking what was there and discussing. Anitap thank you for not making this staying wonderful.
The hotel is good enough, have a nice swimming pool, big rooms. Very beautiful garden and pools with carps. They have parking place also. Good buffet breakfast. They offer a la carte dinner, but we didn’t try it. Want to say thank you for Niroshah for his help and professionalism.
Stayed in April 2022
Reviewed: 24 March 2022
Mert
Turkey1) we only had 2 coffees because they were late for the breakfast, then they started chasing us to pay for the coffee. at this level of hotel, if you are late for breakfast and your guests are leaving because of that, you wouldn’t chase them for these 2 ready coffees. 2) the reception called us at 9:15 while we are sleeping to inform us that there will be an electricity outage in few minutes. but why do you call for this ??
Stayed in March 2022
Reviewed: 12 March 2022
Alison
IrelandWe arrived very early at 8.30 we were told our room would be ready at 11.30 which is completely understandable. They provided towels for us and we hung out on the beach, the room was not ready till 13.30 in the end. We knew arriving early the room wouldn't be ready but a little annoying to keep checking after 11.30.
All staff were lovely and professional. Our room was light and bright with seating area outside overlooking the garden, everything was clean and modern.
Stayed in March 2022
Reviewed: 1 March 2022
Michael
United KingdomWe liked it here so much we extended by two days. Our room was super clean and spacious with a really comfy bed and pillows. The swimming pool is wonderful, surrounded by a well tended garden with fish swimming in the ponds. So relaxing! The staff were great and spoke good English. We had a great few days.
Stayed in February 2022
Reviewed: 5 February 2022
Tharu
Sri LankaRoom & bathroom is just ok, compared to similarly priced near by hotels.
Excellent staff and very friendly service.
Stayed in February 2022
Showing 1 – 25
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