Nothing but praise.

Many friends had recommended Ceylon Tea Trails (CTT). Our three night stay in the Baker garden suite of Castlereagh bungalow was simply outstanding. We booked a CTT taxi from Colombo (and later to our next hotel) and enjoyed our comfortable, safe and informative journeys, courtesy of expert drivers Kithsiri and Uditha. Welcomed to Castlereagh by Butler Kasun and operations manager Chaminda, we immediately felt at home and dived into the daily rhythm of discussing our excursion and meal requirements for the following day with Kasun and head chef Ravi, pre-dinner drinks, superb dinner, brilliant night’s sleep in our wonderful suite then breakfast to suit all tastes and out for the day. We particularly enjoyed the hike to Norwood bungalow, 12-14km rewarded by lunch, and the 6km circuit through villages around Castlereagh. The complimentary tea factory tour was very worthwhile and luckily lunch was available at Dunkeld bungalow on completion. An in-room, deep-tissue massage was expertly delivered and set us up for the rigours of the rest of our Sri Lankan visit. Much has been written about CTT’s world-class environment, design, curation and organisation – and this can be seen on the BBC TV programme ‘Amazing Hotels: Life Beyond the Lobby’. We simply endorse everything that has been said in the warmest terms but wish to focus on the heart of CTT’s appeal – its people. The extraordinarily flexible, friendly, perceptive, unobtrusive and willing service of CTT’s family – Castlereagh Butler Kasun and his team of Aruna and #Dashan, chef Ravi and his team, our hosts at Norwood and Dunkeld and all their unseen supervisors and supporters – will live long in the memory. In sum, Ceylon Tea Trails thoroughly deserves its reputation as one of the premier hospitality experiences in the world, we are very grateful to have been able to sample it, and we recommend CTT to others in the strongest terms.

Stayed in February 2024

Nothing

What’s not to like! This hotel is exceptional, run like private residences, each bungalow has its own character, we stayed in Summerville, amazing views, personal service from the butler Sanjay and his team, menus for the day discussed in the morning with chef and you can literally have anything your hear desires, exceptional top restaurant quality, beautifully presented.!

Stayed in February 2024

Nothing, there was nothing we could fault!

We were taken in to a wonderful drawing room on arrival and told to treat it like our own home. The staff were so friendly and helpful, a few days of being truly spoilt. The facilities and rooms were all magnificent.

Stayed in February 2024

We had booked a road transport from and to Colombo. On the way back, the driver was driving at snails pace. We were wondering why. The brakes of our vehicle failed when we were about 45 minutes from Colombo. I think there was an issue with the vehicle to start with. Luckily we came down safely from the mountains. Our luck was good. I dread to think what wouldve happened if the brakes had failed during the mountianous journey. They had to change the vehicle for us. We were dead tired since it took us a little more than 5 hours to reach back to the city. I had planned some shopping after returning to COLOMBO which I had to cut short due to the delay in reaching back. The following day was SL's independence day and most of the shops where I wanted to shop were closed.

The food was exceptional and the location was beautiful and serene with stunning views of the lake. The staff was friendly and always smiling.

Stayed in February 2024

On a totally personal view. Bed not soft enough. Pillows could be better.

Breakfast superb. Location difficult to get to but well worth it.

Stayed in January 2024

Wonderful landscapes, lake view is fantastic, well-organized service with excursions to Tea factory and Kandy, "Haut" cuisine, the Team in Dunkeld bungaloo always are at the guests service

Stayed in November 2023

Nothing - we had very high expectations having seen Tea Trails on TV and it met every one!

Beautiful setting, incredibly kind, thoughtful and attentive staff, great range of activities and excellent dining

Stayed in October 2023

Norwood Bungalo was exceptional. Views, lawn, setting, pool.

Stayed in August 2023

We are from the middle east so used to air con especially at night. There was no air con just need to be aware if you are used to it, especially when trying to get a good night's sleep.

Stayed in June 2023

Wr really enjoyed our stay, the views, the service and the food is above amazing. One of the best I have ever visited.

Stayed in April 2023

Nothing.

Absolutely everything. Whatever I write here will not do it justice. Will happily come back time after time.

Stayed in March 2023

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in April 2024