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Reviews of Delphin Hotel 3 stars

40/8/D Unique View Road, 22200 Nuwara Eliya, Sri Lanka

#40 of 101 hotels in Nuwara Eliya

Guests' Choice

Review score

Based on 72 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    7.8

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel were located in a very calm place. Staff is friendly and we had a superb breakfast during our stay.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    T V is out of oder i complain about it no body cair No garden

    Staff is very friendly Room is very clean Onerous is very honest and helpful

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't close Toilette window.

    Calm area and very close to Gregory's Lake.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    excellent
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    location navigator shown two road one is difficult to travel but other is shorter, convenient to travel which is directly from the main road which should recommended via google maps (I don't know it's possible)

    good breakfast, location is calm and quiet. staff is very friendly and helpful. worth for the price. Has to publish more phots to get better idea while booking online.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    I highly recommended this hotel for anyone who finds a place with value for money!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    The Delphin Hotel exceeded our expectations with its spacious rooms, the hotel staff specially Mr. Selvan the hotel manager, and excellent amenities tailored for families. And, it's the perfect choice for a memorable family getaway.

    Stayed in April 2024

  • Reviewed: 10 March 2024

    9.0
    As good as the photos look!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was at the top of a very steep hill but a tuk tuk can get you near, no problem!!

    What a lovely place to stay. I was dubious about whether the room would be as good as the photos but it was! The bed was comfortable and the shower was powerful. I had a lovely balcony area to sit and enjoy the afternoon sun. Breakfast was great - not buffet style but order what you like.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    difficult to find a hotel bad road at the entrance to the hotel payment was possible only in cash

    everything was good, good place for 1-2 nights. clean, beautiful view, delicious breakfast, and friendly staff

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Great place, I would love to come back.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    nothing

    The road up to the hotel is a bit rough, but once you're there you immediately feel at home; wonderful hosts and beautiful views of the surrounding area.

    Stayed in December 2023

  • Reviewed: 4 February 2024

    9.0
    Clean and comfortable rooms
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Some rooms are very cold but they have limited heaters.

    Rooms are very clean and comfortable. Staff are very friendly and supportive. They offered free of charge breakfast for our Driver also. We are happy to stay there again.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Very neat and clean room and large bathroom

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Had a great family stay! Best value for the money.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Access is a little bit difficult if you have a large vehicle, especially in the cols rain with muddy conditions

    Absolutely wonderful staff, owner Unfortunately we had the worst weather conditions during our stay and couldn’t go out much. Upon request they made dinner for us both nights; Selvam went to town to buy all the necessary groceries and made wonderful home style food. Very caring staff.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    We had a comfortable stay in neat and clean rooms which were well furnished.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The location is okay, although it may be a bit difficult to access it for the first time. The directions on the streets leading to the hotel, should be clear. Equipping the place with a generator or power back up would be good, as there was no electricity when we checked in.

    The rooms were spotlessly clean and the breakfast was well prepared and served. Selvam, the caretaker, does a fantastic job and he was always ready to help and answer our queries.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location- a chalenge, but owner solved everything with a smile

    Owner- the greatest and prepared to do max for the guest; large rooms; great breakfast

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Strongly recommend only if you can arrange the transportation from/to the hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is challenging as it is on the uphill and requires 15min climbing walk if you walk from the city center. Tuktuk is not easily available either due to the poor location.

    Super friendly staff. They prepared for take out breakfast even early in the morning at 5am. Heating was also provided when we asked.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    There is room for improvement in both the breakfast and bathroom facilities. Enhancements to the breakfast options and upgrading the bathroom amenities could contribute to a more satisfying overall experience.

    Nestled in a serene and slightly secluded location away from the bustling city, our accommodation offers a peaceful retreat. The staff is exceptionally friendly, always ready to assist with anything we needed. Set in a pleasant and quiet neighborhood, the rooms are quite clean with nice cozy design.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Absolutely fantastic stay with extremely friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit hard to access and a bit further from the main attractions.

    We had a fantastic stay at the property, the staff were so kind and helpful, organising dinner and breakfast for us. The bed was comfortable warm despite the sometimes cold weather.

    Stayed in December 2023

  • Reviewed: 13 April 2023

    9.0
    Recommended for everyone who appreciates cleanliness and comfort
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights

    Very central location, the rooms are very tidy and cosy, beautiful views and very friendly and helpful staff. Breakfast is delicious

    Stayed in April 2023

  • Reviewed: 29 December 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff clean room good service

    Stayed in December 2022

  • Reviewed: 20 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the room did smell mouldy.

    Lovely Stay at the hotel. The Staff are very helpful, didnt get his name but was always smiling and trying to look after us, gave us extra tea also! Nice location, around 15 minutes walk to the centre up a steep hill!

    Stayed in September 2022

  • Reviewed: 4 April 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Reserve your breakfast in advance. When we checked in it was already too late for next day breakfast. Little bit dirty shower, but when we complained, they gave us new room.

    Nice view from terrace.

    Stayed in April 2022

  • Reviewed: 1 March 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    a bit of a hill to get back to the hotel from town, WiFi cut in and out but the staff called and fixed it when brought to their attention

    lovely staff, great breakfast, comfortable and clean

    Stayed in February 2022

  • Reviewed: 16 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    there was no breakfast available, even to pay for

    room was nice, comfy and clean

    Stayed in February 2022

  • Reviewed: 25 January 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No feet towel in shower, but the floor a real cold, so it was uncomfortable to stay on it High moisture of the air, the wet laundry didn't dry

    The stuff! The guys are really helpful and nice

    Stayed in January 2022

Showing 1 – 25

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