Pinnawala, , 71100 Pinnawala, Sri Lanka
#12 of 13 hotels in Pinnawala
Guests' ChoiceBased on 564 hotel reviews
7.5Cleanliness
7.3
Comfort
7.2
Location
9.1
Facilities
7.4
Staff
8.1
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 28 September 2023
Maria
LebanonIt’s a great place to see the elephants from pool and it’s really cheap, staff are friendly
Stayed in September 2023
Reviewed: 25 September 2023
Chulpathmendra
Sri LankaLocation are superb
Stayed in September 2023
Reviewed: 22 September 2023
Nikita
RussiaOld apartments
Good view
Stayed in September 2023
Reviewed: 2 September 2023
Věra
SpainThe room was old, looked different on pictures.
It is very well located. Comfortable bed.
Stayed in September 2023
Reviewed: 2 September 2023
Kimberly
Malta*there were insects but understandable I guess since it's in that particular location *Balcony was so dirty *Be aware that check in is at 4pm. We checked in before because we paid the entrance fee at the orphanage. So one night cost us 30dollars more than the price of the room.
*The view at sunset is....♥️ *The pool with the elephants bathing view
Stayed in August 2023
Reviewed: 29 August 2023
Alan
United KingdomA little dated but still great value for money
The location by the river is perfect
Stayed in August 2023
Reviewed: 26 August 2023
Dror
IsraelSpacy room with great view to the Elephant Bay from the porch. Great swimming pool and Breakfast. Very friendly staff and hotel owner .
Stayed in August 2023
Reviewed: 21 August 2023
Mohamed
Sri LankaRoom facilities have gone down.No mirror orr Dusbin
This my second trip tp same hotel. They are doing good
Stayed in August 2023
Reviewed: 20 August 2023
Laurent
FranceThe hotel is very well located with a wonderful view on the river swimming pool with the view on the elephant bathing on the river. Giant bat the all goes out at sunset. If you arrive before 4pm you need to pay for the park entrance because the hotel is located on the park but after you don’t pay and you can see the elephant on the morning for free.
Stayed in August 2023
Reviewed: 20 August 2023
Talib
IndiaJust because of the property exclusivity and the location, the hotel can do so much more in terms of room and property upkeep, which is not up to the mark. The food is also average.
This property location and view is top notch. The pool is a bliss and the rooms with balconies are super spacious. You can genuinely see the elephants upclose all day as depicted in the pictures (they come in batches).
Stayed in August 2023
Reviewed: 16 August 2023
Maiia
RussiaFood
Elephants, swimming pool with the view
Stayed in August 2023
Reviewed: 14 August 2023
Anuradha
Sri LankaGreat location. Clean pool. Clean rooms.
Stayed in August 2023
Reviewed: 10 August 2023
Addy
NetherlandsThe view.
Stayed in July 2023
Reviewed: 8 August 2023
Eugene
SeychellesI arrived before my check in time they don’t let you enter the premises if you don’t go to pay at the elephant entrance. Which arriving after a long flight we where thinking of sitting down to have lunch at the hotel. Sorry never again.
Stayed in July 2023
Reviewed: 2 August 2023
Mohamed
EgyptThe facility and cleaning
Location
Stayed in August 2023
Reviewed: 30 July 2023
Dr
Sri LankaNo lift facility
Good location
Stayed in June 2023
Reviewed: 18 July 2023
Shanu
United Arab EmiratesRoom was not very clean, there were stains on bedsheets, smelly towels, bathroom was clogging, not good furniture. Very less vegetarian food options.
Best part was d pool overlooking elephants taking bath in d river. Room balcony view was good.
Stayed in June 2023
Reviewed: 11 July 2023
Thajeenthan
SwitzerlandRooms was a bit dirty, but manageable. It was written that hotel is handicap access, but it wasn't at all.
Very friendly and helpful employees. You have such beautiful view. You can watch elephant bath from hotel rooms or pool. Absolute fantastic experience
Stayed in July 2023
Reviewed: 11 July 2023
Hatem
EgyptThe stuff was not that friendly
It is the perfect view , spot thevperfect location amazing place
Stayed in July 2023
Reviewed: 4 July 2023
Wewa
Sri LankaLocation
Stayed in July 2023
Reviewed: 2 July 2023
Jason
United Arab EmiratesThe check in was 4pm which we found unusual but we didn’t mind as we thought that we could leave our bags at the hotel then go explore. Little did we know that the whole area is owned by the elephant orphanage and you have to buy a ticket (not expensive 9-15 US dollars) to enter the area where there are 3/4 hotels as the elephants are brought this way to the river. I highly suggest you do this though as this is the river access for the elephants and you can eat there etc… I would have just like to have known before hand.
The staff were extremely accommodating and went out of their way to look after us. The hotel itself could do with some renovations but overall did it’s purpose well. We had a triple deluxe room (208) and it is guaranteed the best view of the river.
Stayed in July 2023
Reviewed: 28 June 2023
Carlona
IndiaThe place was really nice good view and the elephants bathing was a plus. the staff was so helpful even the recommendations to go for the buffet instead of ala carte was so helpful. The restaurant was so nice and location was on point facing the stream. We arrived at 3am but still there was someone to help us with our luggage and also give us our rooms and everything was taken care of. Much recommended for a reasonable stay with a great view and amazing food as well.
Stayed in April 2023
Reviewed: 24 June 2023
Ahmed
EgyptThe bed sheets was not clean the check in time is 4:00pm
Staff is kind and location is nice location is nice , room is big
Stayed in June 2023
Reviewed: 16 June 2023
Ahmed
Egyptall ok
very nice and helpful staff, I am really like to choose this hotel, clean ,if i have time, i will stay more.
Stayed in June 2023
Reviewed: 11 June 2023
Nicholas
United KingdomOur A.C. did not work and the room was like a greenhouse with the massive glass windows but they moved us to another room once they realised they could not fix it
Love the elephants bathing, great pool to swim in. Rooms spacious and comfy
Stayed in May 2023
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