-

the hotel was super clean and the staff was very friendly:) everything was very nice there, very thankful for a welcoming stay!

Stayed in April 2024

The view from our room overlooking the montain was beautiful. The staff was super friendly and everything was very clean. Before leaving, the owner also made sure our driver had his breakfast as well.

Stayed in April 2024

Good food.

Stayed in April 2024

The place was really good, and the staff was very helpful. Had good scenery. The rooms and bathrooms were spacious, really clean and had a good impression

Stayed in April 2024

Stayed at the Kings suite best room ever!!

Stayed in April 2024

The rooms were excellent, the views from the rooms were amazing.The food was freshly prepared and the cook was very good. The hotel is a little far away from the main city and a little difficult to reach.Plan your meals beforehand as there is no restaurant around and the hotel kitchen has limited options. Overall an amazing experience and value for money,highly recommended for your visit to Nuwara Eliya.

Stayed in March 2024

Steep rocky road up to the hotel. Quite far from the town (10 mins by tuk tuk) but I knew this when I booked it. We took tuk tuks which the hotel can arrange for you.

The room was amazing, very big with a sofa and large bed and balcony. Nice bathroom with hot water. The view from the large windows was amazing, overlooking the mountains and tea plantations. The sunrise and sunsets were beautiful. Breakfast was very nice.

Stayed in April 2024

The rooms are quite hot in the morning and there is no way to open a window or fan for circulation.

The rooms are huge with amazing views. We had the suite with a jacuzzi, which was a lovely extra. The location is a way out of town, but we enjoyed the tranquility. The Sri Lankan breakfast was a highlight.

Stayed in April 2024

We did get a little hot in the room during the daytime. Maybe a small fan would help?

The breakfast is delicious-really all of the food here is wonderful! We enjoyed every meal at Fort Windshire, and the staff in general is so kind and supportive. They assisted in all kinds of matters. We really liked our stay and would stay again! Plus the view is phenomenal!

Stayed in March 2024

The road going to the property is rough road.

The place is clean and very spacious

Stayed in March 2024

The hotel features spacious rooms and bathrooms, and the breakfast is enjoyable. Although it is located a bit far from the city centre, it is worth the distance due to the quality of the rooms. I am looking forward to returning.

Stayed in January 2024

Very friendly, polite, and professional staff. The hotel was amazing, extremely clean and beautifully decorated. Still cannot understand how this hotel is a 4 star and not a 5 star hotel! Definately recommended.

Stayed in March 2024

Instructions on how to use the jacuzzi. The water heating mechanism was defective.

Breakfast was tasty. It’s not buffet but very filling.

Stayed in February 2024

Bed was incredibly comfortable and the view was amazing!

Stayed in February 2024

Location slightly far from town- thus need to have a plan for transport if needing to go to town/elsewhere during the day (which the hotel helped us with). Good vegetarian breakfast, but minimal vegetarian options for lunch or dinner.

Very friendly and helpful staff. Clean room and bathroom. Good breakfast. Hotel staff organised transport for us at reasonable prices.

Stayed in February 2024

The only thing we didn't like was the steep and rugged pathway to the hotel. It is fine if you can arrange a vehicle to go up the steep road. We had a driver help us to get to and from the hotel, so we didn't face any difficulties throughout our stay. It is sometimes difficult to find vehicles to head into town. However, the hotel staff helped arrange vehicles. The location of the hotel is outside of the main town, so it was far from a lot of the attractions.

The view was a complete winner. We stayed an extra 2 days to just enjoy the views. It was totally worth the price for us. The room came with comfortable beds and amenities needed. Rooms were huge. There are heaters in all rooms, which keeps the rooms warm regardless of the weather outside. The bathroom was clean. The chefs were wonderful, the food was really very good. Breakfast was tasty. Staff were helpful.

Stayed in February 2024

Everything was just amazing

Absolutely everything. The hotel was stunning and very clean, the room was amazing, huge and clean. The view was breathtaking and the jacuzzi was just WOW. The staffs were really helpful and always happy to assist at anytime. The food was the best we ever had, the quality, the taste and the presentation of the items were perfect. The little attention to details the staff give was so sweet even gave us a small flower bouquet on the Valentine’s Day. If I ever go back this will be the hotel I would choose over and over again.

Stayed in February 2024

Some of the amenities in the room like the cupboard was not functional Although that too were taken care of promptly.

The rooms, view and the service was really good, Mr Ruwan helped us with our heavy baggage with out any complains. The whole staff was very friendly.

Stayed in February 2024

Amazing , fabulous stay! Delicious food , exclusive breakfast ! Recommend to stay as much as you can ! Very comfortable and professional hotel !

Stayed in February 2024

The room had a Beautiful view . Room was clean and spacious, food was delicious 😋 the service was amazing and very helpful staff . Highly recommended 👌

Stayed in February 2024

Nothing

The room was large and clean. The staff was very helpful.

Stayed in January 2024

Everything. The place has an amazing vibe, decoration is fabulous, the view looks like a fairytale. Rooms are wonderful, spacious, comfortable with all the facilities we need. For Sri Lanka is more than a 4*. It's a 5* for sure. Staff is incredible nice and helpful. Food was insanely tasty. We had dinner and breakfast and was one of the best we had in Sri Lanka.

Stayed in January 2024

Very nice clean rooms, hot water, good breakfast and kind people working! It is a bit further from the town but the view is beautiful!

Stayed in January 2024

everything is excellent

honestly is very clean hotel very helpful and kindness staff they give us 😍a gift when we come and the view really i can die for overall the hotel deserves more than 4 stars

Stayed in January 2024