No.01, Under Bank, Water Filed Bank, Nuwara Eliya, 22200 Nuwara Eliya, Sri Lanka
#44 of 106 hotels in Nuwara Eliya
Guests' ChoiceBased on 101 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.2
Staff
9.3
Value for money
8.7
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Milhar
Sri LankaEverything perfect
Very nice location (excellent)
Stayed in April 2024
Reviewed: 11 April 2024
Akvilė
Lithuaniathe house is a little noisy, the walls are very thin, you can hear every whisper of the neighbors. everything else was OK Breakfast was a little poor.
The view from balcony. Everything was clean and tidy.
Stayed in April 2024
Reviewed: 8 March 2024
Meg
ThailandBe sure to bring Indian adaptors, there's no UK or universal plugs. The floors needed a sweep in the room.
The area was very peaceful, the woman running the homestay was very kind and the breakfast was really delicious.
Stayed in March 2024
Reviewed: 8 March 2024
Ema
LithuaniaOur mattress of the bed was thin, so it was difficult to sleep, as the bed was too hard for us. Also I suggest to get a socket adapter for rooms, because it’s not convenient to charge your devices in living room.
Very sweet owners of the place! They were caring and really helpful! It’s great that you can order a nice dinner from nearby restaurant with a free delivery. Nice breakfast and good location with a beautiful view!
Stayed in March 2024
Reviewed: 1 March 2024
Marina
Sri LankaThere was not hot water. They have a small fireplace where you can warm up, sit and chat. But the guys didn’t use it because they hadn’t firewood 😕 And that day was really cold. About 13 degrees at the evening time. Also it’s hard to find any tuk-tuks near the place.
It’s ok for one night. Not bad view.
Stayed in February 2024
Reviewed: 8 February 2024
Lenka
AustraliaUnfortunately, our family room was the only one on the back, so we didn’t have any view, only towards the grey wall of the next building. Three other double rooms have stunning views. The wall of the room was drenched in water, causing dampness. In consequence, our clothes were damp by the morning. Better drainage of water needs to be done.
Stunning view from the property. Attentive and warm hospitality from the hostess. Great location away from the hustle of the town, right below the forest line. Clean room and bathroom. Warm water with good pressure.
Stayed in February 2024
Reviewed: 27 January 2024
Pabloque
SpainGreat place to spend a couple of days in nuwara Eliya. The host family is amazing, always very helpful. Great breakfast, great views, quiet place, good hot water, wifi works. Highly recommend 😊😊
Stayed in January 2024
Reviewed: 25 January 2024
Zoya
IndiaThe place is quite and the host is very accommodating. Good place to stay
Stayed in January 2024
Reviewed: 20 August 2023
Kaustabh
IndiaThe restaurants are far away from the stay. In case of a heavy downpour, it becomes troublesome.
The view is amazing from the rooms. The wifi was super. The breakfast was also lovely. It felt like home. We enjoyed staying there.
Stayed in August 2023
Reviewed: 4 June 2023
Alwis
Sri LankaOwner was really helpful with our requests, she helped us prepare our one year old's food at request.
Stayed in June 2023
Reviewed: 26 May 2023
Harita
AustraliaLocation is decent, 10 min walk to the edge of the city but can only be done during daylight hours (need an autorickshaw after dark). Hard to get an autorickshaw into town later (as the location is a bit out of the way) so we always needed to walk into town by 6pm for dinner to beat the sunset. Otherwise very pleasant stay!
The view is delightful, great place for a cup of tea and a book. Samanthi is lovely and helpful. Breakfast is tasty. The room is large and comfortable.
Stayed in May 2023
Reviewed: 14 April 2023
Thejani
Sri LankaWe stayed there for 2 nights. Friendly staff. Value for money. Great view. Parking facilities are there. Breakfast was good.
Stayed in April 2023
Reviewed: 2 April 2023
Adela
Czech RepublicThis place is located up the hill so there are beautiful views from it. Monkeys often jump on the balcony so it is good to close the door. The host was very kind and friendly. I recommend this accomodation.
Stayed in March 2023
Reviewed: 20 March 2023
Yanaka
Sri LankaHighly recommended. Amazing view.The room was very comfortable, the Breakfast also very nice. Staff is extremely nice and you feel at home
Stayed in March 2023
Reviewed: 17 February 2023
Kerry
United KingdomAbsolutely nothing.
The property is in a spectacular position looking down upon the town and across the mountains. A short ten minute walk brings one into town. Wifi is excellent and the room is simply furnished and spotlessly clean. The hostess is absolutely delightful. She packed breakfast for my husband and me and included a packed breakfast for our driver at 5am as we were going on a long trek. Upon our return. she offered us much needed tea as we sat on the beautiful verandah. Thank you. We will return here on our next visit to this beautiful country.
Stayed in February 2023
Reviewed: 5 February 2023
Manamperi
Sri Lankaview is excellent and rooms are clean
Stayed in February 2023
Reviewed: 18 January 2023
Annabel
Sri LankaA very friendly, cheerful and relaxing place to stay, an easy, brisk 10 minute walk from town Very peaceful, in the treetops, with care, attention and a lovely breakfast provided
Stayed in January 2023
Reviewed: 9 January 2023
Laina
United KingdomIt’s hard to find, we couldn’t see a sign. would be difficult to get to if you don’t have a driver
Big room with big comfy bed. amazing views of the town and very good wifi for Sri Lanka
Stayed in January 2023
Reviewed: 28 December 2022
Ahmed
MaldivesNo wardrobe in the room
This place is a very pleasant location. The rooms are large and clean. The morning tea was very pleasant and the staff very friendly and helpful. Reasonable for the price of the place
Stayed in December 2022
Reviewed: 28 October 2022
Arun
Sri LankaGreat stay for two nights we felt the real feeling of nuwaraeliya there..! Apartment was cleaned and arrange nicely the staff here are truly exceptional. They could not have made more effort. Mr.Dilan was nice man and Genuinely warm friendly and extremely professional. Lovely hotel and incredibly well managed next time I will surely visit with my family and friends.......! I can guarantee any one this apartment.. !
Stayed in October 2022
Reviewed: 5 September 2022
Kavintha
Sri LankaThe room was fully cleaned and calm .It was so beauty to stay one of the most view located arround the hotel room.
Stayed in September 2022
Reviewed: 14 May 2022
S
Sri Lankameal is fine.
Stayed in April 2022
Reviewed: 28 April 2022
Lahiru
Sri Lankasuperb view. ideal for a person who expects a calm and quite place with a spectacular view.
Stayed in April 2022
Reviewed: 20 April 2022
Joanne
NetherlandsThe wifi connection was not so good.
the wonderful view and the very kind host. She helped us with everything we asked for, made delicious breakfast and arranged a good driver for us to Horton Plains.
Stayed in April 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content