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Reviews of Kithala Resort - Thema Collection 4 stars

Kataragama Road, Tissamaharama, Sri Lanka., 82600 Tissamaharama, Sri Lanka

#40 of 72 hotels in Tissamaharama

Guests' Choice

Review score

Based on 49 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Beautiful spot
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Dinner is quite spicy

    Setting and pool are incredible, so beautiful.

    Stayed in April 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    The property is dated and tired and could use a good dollop of some TLC.

    The poolside and gardens abutt lush paddy fields. It has just 40 odd rooms. The packed breakfast for the early morning safari departure. Reasonably priced dinner buffet

    Stayed in January 2024

  • Reviewed: 4 February 2024

    9.0
    Well maintained hotel, great stuff, warm welcoming, quite good food and great pool with a nice view of the paddy fields.
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Well maintained hotel, great stuff, warm welcoming, quite good food and great pool with a nice view of the paddy fields.

    Stayed in February 2024

  • Reviewed: 10 August 2023

    9.0
    Awesome place for relaxing at the pool and do a safari.
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    It is close to a religious place and religious people singing at 5 a.m.

    Awesome swimming pool and restaurant area. The view over the rice field is so beautiful.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    We couldn't have breakfast in the hotel after the safari although it was only 9.30 when we returned.

    We liked all the rest, except for the breakfast possibilities.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    9.0
    Great place!
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff stared quite a lot and wouldn't really leave you alone - they were obviously only trying to make sure we had the best experience, but it was actually too much. Even while eating they would keep coming up and asking if you were ok etc.

    The location was perfect, lovely and clean rooms, staff were attentive. Beautiful pool and eating area.

    Stayed in July 2023

  • Reviewed: 29 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    We had a noice problem in the room at the upper floor from the roof, first night we have not slept. They laughed about it and for them the problem was solved without nothing to do

    The staff is very friendly, nice view and drinks and food have been delicious

    Stayed in April 2023

  • Reviewed: 17 April 2023

    8.0
    Very good
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    We had to wait quite a long time for our rooms and it would be preferable if they had a lift ( elevator) even though there were only 2 floors.

    They had a really good breakfast.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    8.0
    comfortable and good staff
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    view of the pool and close proximity to yala national park.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Perfect spot to stay and relax after an early morning out on safari!
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights

    Only negative was that although dinner was a buffet, the selection seemed to be quite limited.

    Lovely resort. Very clean and great swimming pool. Staff were very helpful, and the rooms very big. The staff made us breakfast for our 5am starts for safari and that was lovely. We did not explore outside of the hotel as we were there for the safari at Yala National Park only. Overall, would recommend!

    Stayed in March 2023

  • Reviewed: 8 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    There is not water pressure in the shower.

    Facilities and room size were good.

    Stayed in April 2023

  • Reviewed: 28 January 2023

    8.0
    Good hotel in the city centre
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    the glass in the bathroom was bad installed and we accidentally broke the glass. the staff demanded a lot of money for repairs

    Nice hotel in the city center. The staff is friendly and helped organize a beautiful birthday photo area.

    Stayed in January 2023

  • Reviewed: 19 March 2022

    9.0
    great place to stay if you are doing a safari in yala
    • Leisure trip
    • Group
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    definitely a few small things needing fixed or light in the pool and shower tray coming away

    the quiet location and uninterrupted view onto the fields here make it very peaceful. the rooms are clean and cute and give that safari feeling. they also think a bit more sustainably with paper straws and cardboard safari breakfast boxes

    Stayed in March 2022

  • Reviewed: 4 January 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    The view from room

    Stayed in January 2022

  • Reviewed: 6 May 2024

    6.0
    A bit pricey for what you get.
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    It’s old fashioned, toilet seat was yellowish color, and not steady, also the bathroom had mold on the linings, soap and shampoo was half filled and had bits of pieces I didn’t recognize.. it needs a touch up. Also, for hotel with this price I would expect all fans to work and not only one at the lobby and one in the restaurant. The heat is very difficult for tourists and it should get more attention than giving a cold wet towel at the entrance. Food at the restaurant was ok.

    Very kind and friendly staff! Also they made an effort for the room to be clean and service is outstanding.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    6.0
    Needs improvement
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night

    The pool is significantly smaller than what appears in the pictures; food was mediocre, to say the least, both in choices (mostly Indian cuisine) as well as quality. The staff definitely needs some training . Only benefit of the location is the relative proximity to Yalla park (40 min drive). The family room suggests it can accommodate 3 adults and 1 child but that is true only if the child is 5year old or smaller as it will need to be accommodated on a very small side couch. We were a family of 4 with 2 kids 7 &9 and ended up sharing a double bed joined up with an extra bed.

    Not much

    Stayed in April 2024

  • Reviewed: 19 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    No bottle opener for the drink in the minibar

    Cold towel and juice when you walk in

    Stayed in January 2024

  • Reviewed: 25 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was perfect..

    As soon as we walked in we were greeted with a lovely tea. Very warm welcome from the staff. Mr Charma was there everyday to make sure we were happy. Exceptional service . Thank you. Janitha was great too serving us drinks. . Best hotel we stayed at so far.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    10
    A beautiful location and stay
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights

    The location was amazing. Staff were so helpful and friendly.

    Stayed in September 2023

  • Reviewed: 13 August 2023

    4.0
    Staff are very nice and helpful, but property needs some attention
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Need some cleaning and modernisation, too many bugs

    Friendly staff, nice food, picturesque view from the balcony

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Very warm and attentive staff, clean rooms, beautiful location

    Stayed in July 2023

  • Reviewed: 20 June 2023

    10
    A Pleasant Surprise
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night

    Staff was very attentive and friendly. Food was great. Room was better than I expected. Amenities were great (loved the ayurvedic products). We stayed for a single night as a transit hotel, we haven't had much expectations but it ended up blowing our minds. Great value for money as well.

    Stayed in June 2023

  • Reviewed: 7 May 2023

    10
    Excellent hotel & Staff
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night

    N/A

    The staff are very friendly and made our stay extremely special and memorable. The view is lovely and food was delicious. The room was clean and very comfortable.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    10
    Worth the money & thanks for providing all the necessities :)
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    It would be so much better if the hotel arrange for a bigger board with the name & the details as it was kind of hard to find.

    Loved the calm & peaceful environment. The staff is so friendly & sweet. The Sri Lankan food served was amazing & loved the room & the facilities provided. Will surely be back for another stay.

    Stayed in April 2023

Showing 1 – 25

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