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Reviews of Manuel Manor 4 stars

No. 1, Concordia Division, labookellie, 20592 Labugolla, Sri Lanka

#2 of 2 hotels in Labugolla

Guests' Choice

Review score

Based on 26 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    9.4

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Showing 1 – 25

  • Reviewed: 8 April 2024

    8.0
    Beautiful Homestead
    • Leisure trip
    • People with friends
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Many bugs in room, although with insect net down that did help. Dinner portions very small. Hot water wasn't turned on for us so we had a cold shower the first night

    Beautiful position, view, charming old colonial homestead. We had the place to ourselves, lovely host

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Perfect for a few peaceful nights in the hills!
    • Leisure trip
    • People with friends
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Very little - staff were friendly but could have had more information available such as good hikes in the area

    Beautiful hotel, with stunning views of the hills around. The perfect place to relax on a journey around Sri Lanka

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    We had a very pleasant 3-night stay at this well presented, well maintained property.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights

    This is not a criticism, just an observation - Internet connection/WiFi was quite slow!

    Accommodation is of a very high standard. Interior decoration is tasteful and pleasing. Garden is beautifully landscaped and well maintained. Staff are polite and accommodating. Peaceful location with a beautiful mountain view.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    10
    Room in tea plantation
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The boiler for the warm water in our room had some problems, the hot temperature lasted only short time.

    The hotel is in the middle of the tea plantation with an incredible view. The staff is super kind and always available for any requests. The amenities are gorgeous and refined in all details, surrounded by a very well maintained garden. Dinner available (but you need to reserve) and breakfast was excellent. There’s also a lovely swing for instagram photos :) Would love to return!

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional property: a fantastic house with great views and a great staff. Would love to stay here again
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Perhaps the DVD player or cable could be working

    Great location, great place to stay in and great staff

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Relaxing and rejuvenating
    • Business trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night

    The only draw back is the entrance porch you drive into. It isn’t exactly what you would expect, but once you walk up to the bungalow the beauty is all there. A very plush and homely place.

    The place is as beautiful as the pictures. Easy to find if you use google maps. The sitting area, the room and the bathroom, the place is tastefully furnished, befitting a place of this status. A cosy fire place, the comforts of a hotel in a bungalow. The food was good. The staff were friendly and was eager to make our stay memorable. A special mention of the roasted carrot soup and the Sri Lankan dinner. Weather was lovely and the walk we did on a path way through tea bushes, by the side of the bungalow was adventurous. We enjoyed the late evening and the early morning walks.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    10
    Very stylish estate
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    That we had to move on...

    Everything! The location, the property and the view are amazing. The owner and the staff are both very polite, helpful and friendly. They let us take a closer look to their bee hives when we requested it and did everything to get to us something that we forgot at our room on our next destination. The touch of quality on everything they do and offer is evident

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    A pleasant relax.
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Wi fi did not work propperly. Dinner plates lack a little of quantity. They only sell wine but the price high. They dont offer beer. Would be nice if there are more charging points in the rooms. Bear in mind that this is a country house, so its far from towns and transportation is difficult through apps unless you want to pay extra amounts.

    The location. The environment. The beautiful garden.The peace. The excellent service from Tisara who was in charge.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night

    Staff was very attentive. Nice large room, very large bathroom, hot water had the best pressure we got in 14 different places in Sri Lanka. Comfy bed. Very good value for money.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Internet was not good and hot shower gets cold after a while, that seems a problem in Sri Lanka in general.

    The lounge and garden were so so pretty! Friendly staff and nice deco! Very clean and the bed is so comfy, the best I had in Sri Lanka trip.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Great Christmas Eve in this wonderful place
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Great location, wonderful house, attentive host, beautiful garden

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Family Room with Mountain View
    • Stayed 1 night

    The location is superb, the property is managed well with beautiful plants and garden. A warm welcome by the staff, good food etc. It was an amazing experience.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    3 night stay in Nuwara Eliya
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Hot water doesn't last long Some WiFi issues (may be due to service interruptions not the Manuel Manor)

    Great views Quiet and secluded location Very helpful staff - helped arranged lots of things Excellent food (both Western and Sri Lankan) Large room King bed Good value Property setup & maintained really well and has a great vibe

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    Beautiful maison
    • Leisure trip
    • Group
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful place with a very nice view in the mountains. The room was spotlessly clean and the bed was very comfy. The breakfast was delicious and the dinner was cooked just for as we were the only guests.

    Stayed in November 2023

  • Reviewed: 20 October 2023

    10
    breathtaking location, absolutely gorgeous place…the host was so helpful and took great care of us. highly recommend thi
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    everything was so perfect…highly recommend this place.

    gorgeous house, best host…beautiful location.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Perfect in every way
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful colonial style hotel. Everything was perfect. Beautiful room, comfy bed and great shower. Staff could t do enough for us. Hiy recommend for a 5⭐️ experience.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Marvelous place! The manor is set in a picturesque countryside and you have amazing views on the green mountains from your room and the garden. The rooms and the garden are beautifully decorated, fresh flowers and herbs are used for internal decoration. The facilities are good. The staff was very welcoming and helpful and arranged us a last minute dinner, which was delicious and inexpensive. We had Sri Lankan dishes for both dinner and breakfast and we were very happy with it! We wish we could stay longer, rocking in that lovely swing, enjoying the nature and some nicely brewed tea.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful house with amazing scenic views. Comfortable rooms with cushy beds and visually appealing decoration. In-house food service was terrific and the staff was incredibly pleasant. Highly recommend.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    friendly staff , delicious food great location ,
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi is week

    great location

    Stayed in August 2023

  • Reviewed: 14 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    we spent an amazing weekend at this place. The staff prepared a very nice room for us with decorations and fruits in honor of our honeymoon. The atmosphere in this place is amazing! Very beautiful estate with magnificent stylish renovation and interior. The chef is very cool, all the dishes were incredibly tasty. We wholeheartedly recommend this wonderful place!

    Stayed in July 2023

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is a bit isolated and not close to any interest point and restaurants. The rooms aren't private and there was no fan / AC.

    The staff were very hospitable, the views were beautiful.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Lovely property and location, customer service needs improving.
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Looking forward to a ‘private chef’ food was very average and European. We were surprised that one evening our fellow Sri Lankan guests were given a Sri Lankan curry which we weren’t even offered. Whilst our room was very comfortable and well equipped, 2 broken lights gave the impression that maintenance needs to be prioritised.

    Great location, gorgeous gardens

    Stayed in March 2024

  • Reviewed: 20 January 2024

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is a villa with 4 bedrooms and the owner accept reservation for 8 bedrooms. Via booking .com we reserve a villa wiht 5 bedrooms and two extra bedrooms. Teoreticaly 7 bedrooms. 1200usd , breakfast, etc.. When we get there , the lady owner tryed to explain me that is a confusion from booking.com bla bla .. and she only have 5 bedrooms in total . 4 in the villa and one separate in the garden. Warning ! The way she declare the property in booking.com gives the possibility to book the villa(4 bedrooms) AND each bedroom from this villa again . Practic you can book each bedroom twice and if you are a big group 8-9 rooms are perfect. BUT when you get there you will find jusy 4+ 1 and some patetic explanaition from a lady who do not care about her clients. Booking.com is also advised about this story.

    Good location and nice view .

    Stayed in January 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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