No.17 Park Road, 22200 Nuwara Eliya, Sri Lanka
#49 of 106 hotels in Nuwara Eliya
Guests' ChoiceBased on 318 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
8.8
Facilities
8.0
Staff
9.2
Value for money
8.2
Free WiFi
5.6
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End of dialog contentReviewed: 15 May 2024
David
United Arab EmiratesBreakfast was great!
Stayed in April 2024
Reviewed: 7 May 2024
Shenal
Sri LankaThe TV channels were not clear.
The location was perfect it was closer to the town. And friendly staff.
Stayed in April 2024
Reviewed: 5 May 2024
Clarence
Sri LankaIt would be better if the TV system could be a satellite system or better antenna. I was not advised about the free WIFI system at check-in
The room met my expectations and was clean. The breakfast is excellent and the restaurant is very quick to order. The staff is always ready to serve.
Stayed in April 2024
Reviewed: 28 April 2024
James
AustraliaThe staff we absolutely fantastic so helpful and friendly. And the hotel was very well placed for exploring Nuwara Eliya. Breakfast was plentiful and we just loved their homemade yoghurt!
Stayed in April 2024
Reviewed: 25 April 2024
Tracey
United KingdomVery welcoming staff . Nice breakfast . Excellent location .
Stayed in April 2024
Reviewed: 20 April 2024
Heath
AustraliaBathroom a bit dated but clean.
Huge rooms with high ceilings, comfortable bed and nice views from the balcony. The staff were very friendly and helpful. Had a snooker table which was fun
Stayed in April 2024
Reviewed: 15 April 2024
Mariella
JapanThe place (former home) is big and spacious and has lots of potential to retain its colonial charm. However, It looks and feels old - every aspect needs a renovation
very spacious room The front staff / service manager went out of his way to make our stay as productive as possible. Thank you!
Stayed in April 2024
Reviewed: 12 April 2024
David
AustraliaThe hotel is conveniently located a few minutes walk from the town centre and the park. A good breakfast is served and the staff are very helpful, particularly Sydney.
Stayed in April 2024
Reviewed: 1 April 2024
Elizabeth
IrelandVery outdated. Ok for one night.
Stayed in March 2024
Reviewed: 30 March 2024
Nassra
OmanThe view and amazing staff.
The location was perfect. We booked for one night then we added one more night then one more.
Stayed in February 2024
Reviewed: 27 March 2024
Nassra
OmanThe staff were very helpful and always welcomed us with any requests or inquiries. Special thanks to Robson, he went extra miles to assist us.
Stayed in March 2024
Reviewed: 26 March 2024
Ved
IndiaThe bathrooms should have exhaust and a wiper since Nuwara Ella's climate doesn't let a wet floor dry easily.
Spacious room, hot water, nice restaurant, decent breakfast, caring staff. Sidni and others took good care of us. The hotel is very close to many nice hotels and view points.
Stayed in March 2024
Reviewed: 23 March 2024
Agudallago
United KingdomGiven we did the Horton plains excursion, we were given a takeaway breakfast which was not very flavourful but most importantly, included things that were not allowed in the Horton plains park.
The room was very nice with wooden floor and plenty of power outlets and a nice balcony. Toiletries (shampoo , shower gel etc) were included (though you had to ask for them). Staff was very helpful and friendly. They also allowed us to do late checkout for free since we did the Horton plains excursion in that morning.
Stayed in March 2024
Reviewed: 18 March 2024
Lennard
NetherlandsRooms are a bit dated and could use some extra care deepcleaning the bathroom.
Very friendly staff.
Stayed in March 2024
Reviewed: 17 March 2024
Pawel
PolandGood location near the center. Comfortable room
Stayed in March 2024
Reviewed: 15 March 2024
Chris
AustraliaToo many stairs for people with bad knees. Would like more than one pillow for reading in bed.
Breakfast was buffet style: homemade yoghurt was exceptional. Room was spacious. Staff were helpful. Dinner was generous in quantity.
Stayed in March 2024
Reviewed: 3 March 2024
Melanie
United KingdomNothing really.
It wasn’t stand out special, but there was nothing wrong. Feals a bit like a conference hotel, when there’s no conference on. However, everything was fine and there was nothing to complain about
Stayed in March 2024
Reviewed: 11 February 2024
Hong
Hong KongWater leakage from shower shield. We told the staff to fix it the next day and they said ok. But on the next day, it wasn’t yet fixed when we were back at night and we had to wait before we could shower after a long day.
Nice view facing Victoria park; very nice breakfast; great location- very close to city centre; beautiful British style building
Stayed in January 2024
Reviewed: 8 February 2024
Marius
GermanyVery kind staff
Stayed in February 2024
Reviewed: 5 February 2024
Angelo
ItalyShower needed a proper clean
Breakfast buffet and we were able to play snooker when the weather was bad.Hot shower with good pressure.
Stayed in February 2024
Reviewed: 29 January 2024
Alan
United KingdomLovely view from balcony, great location
Stayed in January 2024
Reviewed: 21 January 2024
Florin
RomaniaBreakfast good. Good location.
Stayed in January 2024
Reviewed: 16 January 2024
Mariel
NetherlandsThe breakfast could have been better but that was just because we have been spoiled at other places.
We doubted about this accomodation because of the not so great rating but we were positively surprised: large rooms, the most helpful staff (our wifi was not so great, so they called Dialog, resetted the router and make sure it was perfect afterwards). They made a fire for us in the restaurant which was very nice and cosy.
Stayed in January 2024
Reviewed: 11 January 2024
Chitradevi
SingaporeTV connection wasn't good. Didn't use the TV throughout my stay.
The location, staff and breakfast
Stayed in December 2023
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