Right on the main road & traffic . Little overpriced . Shower system & hot water need improvement . A cupboard to hang clothes would b better

Location & views from Room with Balcony

Stayed in March 2024

nothing

The location just across the lake and the view

Stayed in January 2024

there was some kind of a festival nearby with very high music which kept playing until almost midnight. the sound isolation in the room could have made it better.

The Hotel Location by the Lake was great, the View from the Room in the morning was amazing, the hospitality of the staff was heart warming.

Stayed in December 2023

The high level of noise in the room ...no sound proof glass ...cannot sleep throughtout the night.. .bed natress is too hard and stiff ...bathroom facilties need to be improved ...no place to keep bath toiletries in the shower .....breakfast spread is basic and same items repeated everyday ...boring ..should have more variety of food ...Sri Lankan & Western .....

The Lake Gregory lake view from my room ...and the quaint electric fire place in the room ....free choc , tit bits and drinks in fridge ...I loved the excellent customer service by MrSugeewa

Stayed in August 2023

Large comfortable well equipped room, with large balcony and excellent view of the lake and park area.

Stayed in August 2023

Nothing really

Lovely spot overlooking Gregory park. Friendly attentive staff.

Stayed in July 2023

Great view and friendly staff.

Stayed in June 2023

A very beautifully located hotel. Mind-blowing views of Lake Gregory right from our room! Great breakfast provided by the property owners/ staff. They also have a restaurant in the property. We stayed here for 3 nights and had a great time in Nuwara Eliya! Definitely recommend.

Stayed in February 2023

Breakfast. There is no eggs for a breakfast is totally amazed us, well there should be a choice for the guests to select. Understandably it might be due to shortage or a price, but we were offered on demand at a cost..! not really nice as we take B/F as our first meal till supper.

Location and friendly staff - specially the person welcome us ( cant remember the name) he is very supportive and helping us. The Chief really cool person and very understanding. Front desk girl too nice to us and she need to be bit trained in guest relations Etc.

Stayed in December 2022

Food variety could be improved

Superb location

Stayed in December 2022

No lift, no Fans or AC

Location, room size

Stayed in December 2022

Nothing.

We stayed for three nights at the Royal Lake Hotel, and we totally enjoyed our time there. From the first moment, we felt very welcomed as Nalindaa. You can easily walk to Gregory Lake from the hotel. Nalinda made everything perfect as he arranged all of our special wishes and really wanted you to feel comfortable. For example, he promptly organized a scooter for us. The price was even lower than stated in our travel guide. We also had a delicious dinner and breakfast, as well as lunch packages for our trip to Horton Plains.

Stayed in September 2022

A spacious room with a lake view. We really loved our room. clean bathroom. Dinner and breakfast are very tasty. Very friendly staff. Near the lake and best view.

Stayed in September 2022

The staff here are truly exceptional. They could not have made more effort. Genuinely warm friendly and extremely professional. Lovely hotel and incredibly well managed.

Stayed in September 2022

Nothing, everything was perfect.

We didn't choose the previous guest's remark. I never thought we would get into such a beautiful hotel in Nuwaraeliya. The welcome and check-in were quick and easy. The welcome from the bellboy to reception was genuine. The room is big and very homely. The lake view and amenities are so good. A large bathroom with hot water is available. The restaurant had a nice view of the lake. We loved it. The Sri Lankan food we had was the best we've had for the last few days in Sri Lanka. Please keep in mind that some menus are a la carte due to a smaller number of people; however, this is generally consistent with the menu. This is a beautiful hotel with well-trained and good staff. We extended our stay by one more day because it was very homely.

Stayed in September 2022

Unfortunately we were not aware of the festival, which takes place every year in April. The noise was incredible and lasted from early afternoon till midnat. The bed was literally shaking in rhythm with the music.

Superb location with great view. They offered payment refund even though we left one day earlier than booked.

Stayed in April 2023

the room ergonomic was shocking. there were no windows. there was a huge skylight with no curtains. all through the night light from road keeps flooding the room. the morning sun hits the room and makes it tough to sleep after sunrise. sound proofing of room not good either. music from the lake side hotels can be clearly heard in the room.

located within walking distance of the lake. staff was friendly.

Stayed in January 2023

Me and my family stayed here for 2 nights. The room was clean and a great layout for my family. Breakfast was good and a lot of options. Staff was polite & It's in a great location Nuwara Eliya. Highly recommended

Stayed in December 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in September 2023