It is a bit out of the town (not a problem for us as we had a driver). Not many channels on the television. No aircon or fan. It did get a little hot at night and a fan would have been sufficient to cool.

Beautiful modern property. The beds and pillows were very comfortable. The shower was amazing. The breakfast was good. The staff were incredibly friendly and helpful.

Stayed in April 2024

The room was not very well insulated, which was ok as people were going to sleep quite early. We also preferred to arrange transportation on our own as the prices proposed by the hotel were a bit high compared to what you can get

The hotel is well located, close to the main attractions of the city (walking distance) without being in busy streets. The staff was very fiendly. The room was very big and clean. The food for breakfast and dinner was tasty (breakfast was included and you can order in advance for dinner).

Stayed in April 2024

The mattresses and pillows were uncomfortable, leading to discomfort and back pain throughout the night.

- A very elegant and stylish room with enough space for our family with 2 kids. - Immaculately clean rooms. - A big bathroom with hot water. - A tasty breakfast. - Very friendly staff. - Great location very close to a few restaurants by foot.

Stayed in April 2024

Unfortunately, the packed lunch was the only food that wasn't very good, but otherwise a very nice stay!

The staff here are extremely friendly and attentive; I felt very comfortable and almost like I was the only guest there (to be honest, I don't think there were many of us). I had a full board package - I had dinner sent up to my room the first night after a long day sight seeing. You have to arrange the times of your meals and select your dinner choices (main and dessert) in advance. I thought the food was excellent and breakfast was quite the show. It is table service, but no menu - they bring you a ton of food! I felt a bit wasteful, but all was delicious. Because I was leaving before lunch to head to my next city, they provided me a packed lunch which was convenient. The room was large with beautiful windows, very comfortable. I had some trouble with the wifi working and a staff member brought me my own router to resolve the issue.

Stayed in April 2024

Wi-Fi didn’t reach the room however the staff provided an extra router to fix the problem.

Very nice property and very helpful staff. Location a bit further away from the centre.

Stayed in April 2024

The location is a bit outside in a residential area - market, etc. is about 20min walk. The atmosphere is a bit distanced if you want to find something :-)

The room was absolutely stunning and I think the best I had during my travel in Sri Lanka. Spotless clean, huge, modern bath with high standard. I only stayed one night after climbing Adams Peak and could not have asked for more to relax and unwind. The small boutique hotel resembles a villa. Breakfast was good and served to the table (English and Sri Lankan). There are also tables outside which must be nice to sit unfortunately it rained when I was day and it was really too cold to enjoy. Staff was friendly and organised my transfer from Adams Peak to their premises without a problem. Also organised TukTuk transfer to tea factory. As my train was leaving late I could use the room a bit longer and rest on one of the lounge sofas until my pick-up. A very nice and boho style cafe/restaurant is only 1min on foot - really recommend this one!

Stayed in February 2024

Room was spacious, but right above the garage, the floor was very cold. However, the provide an electric heater in the room. The location is good and there is a cute cafe/restaurant/bar around the corner.

Stayed in February 2024

Nothing

Very quiet and close to centre. Very helpful staff. Very large room with good facilities at a very good price.

Stayed in February 2024

Great location on hill above town. 10-15 minutes walk into centre or 3 minutes by tuk tuk. Staff were all friendly and helpful, especially the manager who gave great advice on local walks and where to eat and drink. Only 2 minutes walk from the hotel to the fabulous Themparadu restaurant. Seasons Villa and Themparadu both highly recommended.

Stayed in January 2024

Very friendly staff, helped with organizing trips

Stayed in January 2024

They don’t have laundry service, which we could have used. Nothing else really.

The location is great in a quiet area but also in walking distance to the city. The staff were really helpful and kind, accommodated all our requests and also gave tips on where to go waterfall-trekking. A really nice and clean room with balcony. Plenty of hot water in the shower.

Stayed in January 2024

None no complaints

Very clean, comfortable, Enjoyable breakfast & dinner Great service from everyone

Stayed in January 2024

Nothing to complain.

This hotel is a really good option to stay during your travel through the country. Nuwara Eliya is the place which deserves attention and we were lucky to choose this hotel, so we could get the best possible impression from the city and surroundings. Specious room with good beds (and very quiet in our case). Caring staff. Good food.

Stayed in December 2023

Very nice, clean, and new, spacious rooms. The views are beautiful. The staff is nice and kind. It is hard to get hot water in the country but this place has it consistently. Very good breakfast as well.

Stayed in December 2023

They can do better with the restaurant service. But the food was good and the staff service was very kind.

Very nice, spacious and clean rooms with hot water. Beds are very comfortable. The staff is very friendly. Credit card payment is accepted.

Stayed in December 2023

Walls are not super soundproof and if you have loud neighbours like we did you can hear next door.

Very nice staff. Big Room. Good food.

Stayed in December 2023

Leaving 😞

I stayed here with my family, an amazing place felt like home away from home, we were treated like a VIP. This villa is about 1.4km from the city centre, walking distance but we had to rely on Tuk Tuk due to rain. The hotel also arranged a Tuk Tuk for our tour, and the driver was reliable, know where to start and end the tour based on the weather. The food at the hotel was also great, with reasonable price. The room/bathroom was huge and clean, we had the balcony. All the staffs were friendly and helped us with just anything we need. Definitely will stay here during the next visit. Nuwara Eliya is an amazing holiday destination, don't miss the waterfalls. it's a must do !

Stayed in December 2023

From the very first interaction with the hotel staff, we received nothing but excellence. Our driver was having trouble finding the place, and with a bus, if was difficult to get up the hill and into the property, all the staff assisted the driver. We were welcomed with lovely hot coffee, as the there were storms on the day we checked in. The rooms were very spacious, comfortable and clean. The breakfast prepared by the chef (that we met) was really good. The staff took care in assisting us with the train schedules and general information for our stay. The young men of the team really made our stay enjoyable.

Stayed in November 2023

Nothing

We went on a trip very early in the morning but the hotel very kindly made us a breakfast to take with us

Stayed in December 2023

Right from our welcome to the stay and food, everything was well taken care of and excellent! The manager and staff at the property were extremely hospitable and made our stay even more delightful. The Sri Lankan food that's served was also delicious and not to be missed! All in all, we loved everything about this stay. Totally recommend this to anyone looking to stay close to the city centre at Nuwara Eliya.

Stayed in December 2023

The calm atmosphere, lush green garden, and the charming hut create a picturesque setting. Waking up to the stunning sunrise against the mountain range was pure bliss. The hotel's comfort and attentive service made my stay unforgettable. Highly recommend for a peaceful retreat!

Stayed in December 2023

The experience was delightful, with comfortable accommodations and a pleasant atmosphere. The staff was accommodating, and overall, it contributed to a positive and enjoyable visit.

Stayed in December 2023

Nothing

Friendly staff, delicious Breakfast, quite and spacious rooms with mountain views made our stay very memorable :)

Stayed in December 2023

Very accomodating staff, excellent large rooms

Stayed in November 2023