Old building rooms not good enough.. Need to do some repairs

Staff was helpful.. they arranged all our needs.. Good place to stay.. Recommended..

Stayed in April 2024

Location

Stayed in April 2024

We had a lot of insects in our room when we arrived. The view from the room was terrible.

The Hotel is situated right next to the Entrance of the ancient city and you can walk there to buy your ticket. It is also really close to the lake.

Stayed in March 2024

I didn’t love the air con which was a bit noisy. Use the internet in the restaurant as it is better.

The pool was very big, so great for our older children. It’s super close to the entrance if the ruins and the lake for sunset. The Sri Lankan breakfast was delicious. The 2 Managers are very pleasant. They hired bikes for us.

Stayed in April 2024

Pool really hot; tv didn’t work; no internet in room

Large, clean room

Stayed in March 2024

The area around the pool has been left to nature! The sunbeds need to have cushions for comfort. As is common here, the restaurant at the hotel was not functioning, other than breakfast but we found 2 decent restaurants nearby. There's not much else in Polonnaruwa.

Lovely clean pool with some shade. Big room with very comfortable beds. Best shower (pressure and temperature) that we've had in 6 weeks in Sri Lanka. Staff will bring beer to the pool or the room. They arranged hire cycles for 1000 rupees per day, perfect for exploring the local ruins which are nearby. They also arranged a reasonably priced and well driven taxi to Trincomalee. A kettle was provided on request.

Stayed in February 2024

Standard room was ok, but if Deluxe room would be available we would change on it. Good breakfast and swimming pool with beautiful garden, that was good choice.

Stayed in February 2024

The sockets in the rooms which are almost all round pins need updating, and the furnishings could have been a little more interesting. It felt quite basic. But the price was modest so that is understandable perhaps.

Lovely Staff, ready to please, The place was lovely and clean, including the pool. Menu was limited - but the food was well cooked, perhaps it could be made a little more varied.

Stayed in February 2024

Would be good to have mats for the pool loungers to be more comfortable

Very comfortable large bed, large clean room, great pool . They hired bikes for us (LKR1000 per bike per day). Great location for visiting the ruins- 1 minutes from the ticket office .

Stayed in February 2024

Mosquitoes

Spacious and clean room. Nice hot shower. The thing i liked most were the owners and staff. The waiter was very good and payed much attention to us as guests. The owners were very welcoming and friendly. They offered us a free ride with the car around the lake which was very nice.

Stayed in January 2024

The pool needed cleaning. We also had a terrible experience with our laundry: upon arrival we were told it would cost 350LKR for a large load of washing and 150-200LKR for a smaller wash. We thought that was amazing value and must have been cheaper than average due to the fact that it was all done on site and they would not use a dryer. After the wash was complete, they tried to charge us 9800 because they claimed it cost 350 per item, not per load of washing! This was NOT explained when we agreed to do the wash. They eventually came to an agreement for us to pay 4000LKR, which is still much higher than local laundromat prices, but at that point we had no choice. If you don’t do any laundry, I imagine your stay would be much more pleasant than ours.

The room was air-conditioned and extremely spacious. The hot water in the bathroom worked well. The setting was pleasant and location was so convenient to explore the ancient city (5 minute walk). Filtered water was available for us to refill our water bottles. We were able to rent bicycles (for 1000LKR each). The hosts also gave us blankets upon request.

Stayed in January 2024

The rooms and bathroom were very tired and could do with some renovation, but for £12 a night what can you expect? The pool was a bit murky and not that inviting but the gardens were beautiful and well kept.

Great location to explore the old city ruins, we rented bikes from the hotel and cycled round, less than 10 minutes to the entrance. Polonnaruwa itself is not very touristy, we went to Priyamali Gardens for dinner which was an amazing experience and a short tuk tuk ride away. Family run hotel, staff were all very welcoming and friendly, they noticed our wifi wasn’t working so put a router in our room, which was great! Polonnaruwa itself is not touristy at all but actually the roads and infrastructure are much more advanced than other areas. The people of the town are really nice and bus stop is right outside the hotel. We caught a bus directly to Kandy!

Stayed in January 2024

Do not book a standard room. They are dark and feel almost under ground if you open the curtains with vegetation in front of the window. Go for the deluxe! The owners are really helpful, but they are not computerised so we had to find out names in an exercise book that they write the bookings in. Breakfast was good on the day they had a big tour group staying, but the next morning it was disappointing with very little on offer. They include a bar in the facilities list, but they only have Lion Lager, so not good if you don't drink beer. No niceties in the room, just a bar of soap... Last thing to mention, they only take cash. Not a problem as there is an ATM 5 minutes away, but it would be helpful if they had told us in advance!

The location of the hotel is amazing for the ancient city, on the same road and a five minute walk from the museum and ticket office. The pool is lovely, and it is an easy walk onto Polonnaruwa town where we had some of the best Rice and curry of our time in Sri Lanka. We upgraded to a deluxe room which was bright and airy with good AC and beside the pool.

Stayed in December 2023

No view from the room

Efficient AC, good shower

Stayed in December 2023

Better if we had a kettle

Spacious, calm rooms. Closer proximity to town and the sites.

Stayed in December 2023

great owners, pool, location

Stayed in December 2023

Did not like the food in the restaurant. The place felt a little deserted. Maybe because it was off season. I guess there are better options in this city.

Big room. Nice pool

Stayed in April 2024

When we arrived it was not good the standard room was terrible and to upgrade we needed to negotiate heavily and could of got cheaper on this site No fridge in room only soap in bathroom had to pay 3% surcharge Would not return

The fish and chips in the restaurant was a nice change and not over priced

Stayed in March 2024

No hot water for showers in the morning (probably used up by coach party), bathroom door didn't shut, TV not working (apparently some external damage), no WiFi in our room, no toiletries. Breakfast not very good, again after coach party had eaten early. Altogether very tired & really not value for money.

Gardens looked nice & well kept. Good sized bedroom & bathroom.

Stayed in March 2024

Room faced road - should be warned !

Location , simple accommodation

Stayed in February 2024

There were not so many mosquitos however do not forget that being around a lovely garden, this may be a bother... Not for me

The place has an excellent location and magnificent garden, one can relax peacefully around the nature... Quiet, tranquil and safe... Breakfast was Sri Lankan style and quite fulfilling... I would totally return to this place...

Stayed in January 2024

Clean, spacious room, bathroom and terrace. Friendly, welcoming staff, nice and big swimming pool. It was a really nice stay.

Stayed in December 2023

Clean and Comfortable room. Aunty always willing to help. She arranged a tuk tuk for us to visit all the places in Polonnaruwa ancient city for a fair price and provided dinner when we requested.

Stayed in December 2023

Everything good

The hotel is situated very close to the lake and to the ticket office and museum for the Ancient city.

Stayed in December 2023