Good service value for the money and nice environment

Stayed in April 2024

Breakfast was a bit disappointing- food cold heaters seemed to have been switched off and food dried up - hot water for tea not hot either, cornflakes very stale, standard of the food could have been a lot better it was also cleared away before the end of service without informing the guests. Table cloths stained and needed washing. Bed sheets old, holes etc needs new bed linen

Friendly staff , location and stunning lake views

Stayed in April 2024

The dining area and on the overall a face lift would help! Another drawback was the absence of WiFi in the room: if you want WiFi you have to be near the reception .

The setting and the swimming pool. The room was large enough but with little storage space; no shelves in the closet! The bathroom was roomy but the shower really small.

Stayed in March 2024

The receptionist lacked friendliness

location is so beautiful

Stayed in March 2024

Some facilities need to be improved

Stayed in December 2023

No wifi in the rooms. No fridge in the room. No air conditioning in dining area.

The staff are lovely - very accommodating and helpful. The location of the hotel on the lake, the gardens and the pool are fabulous.

Stayed in November 2023

The between the rooms were very thin and could hear people speaking in the next room. The shower was very difficult to open. Had to keep the shower going for over seven minutes before the water got warm. Then when showering the water went cold after five minutes. No A/C in dining room. Went for dinner at 8 pm and dining area was in the dark. We had to ask for the fans to be switched on. Table service was very poor.

The entrance and reception was beautiful and welcoming. The food buffet was good.

Stayed in September 2023

Bit dated

Location

Stayed in August 2023

Food selection during the breakfast buffet (on the second morning when the hotel wasn’t very busy). Having said this, we requested some items from the kitchen and they were provided.

Staff were extremely nice, the room was really spacious for the 4 of us (2 adults and 2 kids). Great location for a day visit to polonnaruwa.

Stayed in July 2023

Barmen extremely slow and unprofessional. Food at the buffet always cold and too spicy for European taste, sometimes we also suspected no fresh food. Room clean but oldish that need renovation and matelas to change. shower tub too small and not enough pressure at the shower jet. Rooms are not soundproof and you eat neighbourhood or people passing front of your door as they were in your room.

This is a nice hotel with beautiful garden and swimming pool but needs some rooms renovations.

Stayed in March 2023

The level of the hotel is not so good. It looks like a 3 stars hotel, with cleanliness to be improved. Still ok but a bit expensive for what it is.

The view is nice, just on the lake.

Stayed in February 2023

Water leaking from A/C machine on to the beds

Swimming pool

Stayed in February 2022

Hotel facilities very poor

Nature

Stayed in May 2024

dinning area was not comfortable (without AC). The breakfast had only local variations. Less items for international level.

Dinner buffet was as per the expectation. Could enjoy with the garden.

Stayed in April 2024

Room, very very dirty, smelly bathroom unbearable

Garden

Stayed in April 2024

Situated in a great location, It would be nice if the restaurant had AC.

Absolutely amazing nature. Garden was nicely maintaining. Staff very friendly.

Stayed in March 2024

Room condition not good

Fantastic. Good background

Stayed in March 2024

There was nothing dislike

Location is mind blowing Foods were really delicious Sevices are really good Staff was helpful and nice with us

Stayed in February 2024

Dirty.

Location

Stayed in October 2023

Everything was excellent but having Wi-Fi in the rooms and not just in the lobby area would make it perfect!!

Very relaxing with excellent service

Stayed in October 2023

Dirty washing basin at the main restaurant,bar menu card not up to date with current prices,the bar,bathroom floor and the room floors were not cleaned properly,no soap holder inside the shower cubical.the passage from pool area to the rooms were not cleaned properly,bad smell.The mugs inside the room was not cleaned. There were only 02 single pillows and the bath towels were not available during the checked in.The barman took about 1 & 1/2 hour to report to the duty so that we had to wait till he come to order our foods and drinks.Here this can only give 2/10 rating with compared to the overall quality in Araliya resort and spa at Unawatuna.If it is not about its location with the lake view I will not recommend this hotel Sudu araliya for sure.

Beautiful and peaceful location with the lake view and a well maintained garden.

Stayed in October 2023

Cleanliness, staff attention, bed and sleeping quality,no Wi-Fi at room even the public area the staff never mentioned, Gym equipment is too old and not functional the treadmill

It’s perfect location with the lake

Stayed in August 2023

NA

Location

Stayed in July 2023

Very uncomfortable Food is not tasty. Mattress is very hard and my arms pain can't stop Room is very small Bed is very small Bathroom some equipment not working Hairdryer not available Horrible service

I'm not like to this hotel horrible 😔 I'll never ever choose to visit this hotel again Im suffering with backpain now bcs this mettress very hard

Stayed in July 2023