Quality of the toilets

Heritage nature of the property including the furniture

Stayed in April 2024

The tiredness of the decor. Seems a shame for it to be left in such a beautiful old colonial building,

The property was located slightly out the main town up a hill. Walkable, but a little scary in the dark at night time. We had a torch though. The room itself was big and comfy but a little outdated. There were what looked like stains on the ceiling, and the grout/sealant around the shower room looks grotty, but we were only there for 1 night so this didn't bother us and for the price we paid. The bed was extremely comfy and had a nice thick duvet and blanket on it for snuggling down in as the temperature was much cooler at night time in this area. The breakfast was in the hotel next door was basic - fruit, toast, cake, coffee. Not the best but not the worst.

Stayed in April 2024

The door lock of our room was broken and couldn't lock it properly. There was no hand shower in the bath cubicle. There was no balcony and the room.was adjoining a store room.

The breakfast was superb. The lady at the breakfast was warmly welcoming with a smile and she was very kind and helpful.

Stayed in April 2024

Kind assistane of mrs nisansala🥰

Stayed in April 2024

The host Mr. Dilruksha and the front desk attendant Shakeeb were very accommodating during my stay at the Trevene. The building is historic and has a quaint feeling nestled in the forest. Breakfast was great. Skip the Western options and go for the Sri Lankan food. Their chef is excellent and it was one of the best local meals I had on my journey through Sri Lanka. The location is within walking distance of the central bus station, Victoria Park, lakeside and great restaurants.

Stayed in March 2024

On the booking there was information about laundry service, but actually it is not available anymore. It's good that we double checked before coming, because we had to arrange laundry in another location.

The room is in a very nice house close to a park in a quiet street. The bed was very comfortable, and the room was very quiet, and in that area the air is cooler so no need in air conditioning. The Wi-Fi worked well, but could be a bit slow in the evening or if were in the room too far away from the corridor where the router was located. The bathroom was clean, but it was tricky to get warm water, because it was either hot or cold, so we had to "play with the settings". The breakfast was very good, so we truly enjoyed it. The staff members were very hospitable.

Stayed in March 2024

Room is clean,breakfast is very rich, one side fried egg is delicious. Shakeeb serve very well,He patiently answer all our questions,Thank him very much.

Stayed in March 2024

Wifi was slow Breakfast can be better

Beautiful heritage property Cleanliness Courteous Staff Sri Lankan Dinner Walking distance to town - 10 minutes

Stayed in March 2024

This is a beautiful building which is now tired and needs minor repairs and repainting. (Eg toilet seat broken, loose connection for kettle and lamp). Would prefer breakfast to be served in this property rather than the modern hotel next door. Evening menu was expensive pizzas and burgers only.

Friendly warm welcome from the host. Lovely terrace on the garden to sit on . Close to town . Good quality warm blankets.

Stayed in March 2024

Location

The attendant named Shakeeb was very polite, gentle and attentive. He was always there when needed

Stayed in February 2024

Because it is an old colonial bungalow the electrics and sockets are sometimes tricky and the price is on the high side

Convenient location, lovely welcoming family and helpful staff, good breakfast in the hotel next door, the most comfortable bed ever. Overall a great stay

Stayed in February 2024

Friendly staff. Delicious food.

Stayed in January 2024

Super comfy bed with excellent staff on hand to assist , Shakeeb was fantastic and took great care of us .

Stayed in January 2024

The room was not very clean

The staff were very friendly. The hotel is well located not far from the centre of town but just off a quiet road. The hotel is an antique Planters Bungalow and most of its facilities are also antique. A good breakfast was provided in the hotel next door. We visited Horton Plains and saw wild deer. The entrance cost to Horton Plains on 1st January 2024 was 33,228.80 SLR (£82) for three people with the taxi and driver. Horton Plains has one of the dirtiest canteen (café) and toilets in Sri Lanka.

Stayed in January 2024

Nothing, it was all good

A very beautiful colonial bungalow super close to Victoria Park and the centre. The bed was very comfortable and the room very cosy. The breakfast buffet was great with a big choice of tasty food options. The hosts are incredibly helpful and kind. We really enjoyed our stay at the Trevene Hotel.

Stayed in January 2024

Can improve on food. Nothing else

The host is very helpful and manager shakeeb is very attentive and attends to all the needs, really appreciate the hospitality. It's a Colonial bungalow 150 years old property, so it has its own old world charm. The bedsheet pillows and towels provided are clean. The bathroom is maintained clean. Food is ok.

Stayed in December 2023

The biggest issue was the internet connection.

Everything was perfect. Personnel was fantastic, very helpful and kind and polite. The room was amazing, extremely clean. Food was delicious with very good service from all the staff.

Stayed in December 2023

Nothing to mention

Value for money Nice staff and helpful

Stayed in December 2023

Price for room seems too high. In other places in Sri Lanka we had better conditions for half of this price.

Hotel personel was very kind and helpful. Simple, but good breakfast. Room was clean and cozy, especially after lighting the fireplace.

Stayed in December 2023

The room felt a little sad, with the window to a wall . Pretty dim and just simply not a good feel to it.

Close to the city center. The young gentleman at the front desk was very helpful and kind, just like all the other staff members. Breakfast was good.

Stayed in December 2023

While we were given a room in their adjoining property which is also owned and operated by them, the room was clean, and the service was always prompt and courteous.. the breakfast was personalised based on our requirements and the pizza from the restaurant is fantastic! The location is quite good, near Victoria park as well and walking distance to the shops in the town..

Stayed in October 2023

Room has no mirror, TV doesn't work, and for dinner, it has only pizza option.

Very well maintained property, though it's a 150 years old bungalow. We wanted to experience that and really enjoyed the overall bungalow experience. Breakfast is good, big room & double blanket really helped as it can get really cold at night. Location: close to town/bus stand. But it's a 10 min walk. Night walk can be a bit difficult as no light or people after 8pm.

Stayed in September 2023

It’s a bit outdated

Lots of atmosphere, location, staff

Stayed in August 2023

° Nothing 👍

° Location ° Food ° Staff special thanks to Mr Robson Mr. Sydni Mr Shakeeb and Miss Malani for your valuable service 👌

Stayed in August 2023