- Didnt respond to my enquiry until after check-in on how to get to hotel. - Weak shower. - No transport to & from hotel from CTM station.

- Good wifi. - Beautiful rooms. - Big size. - Decent breakfast.

Stayed in May 2024

Great location for exploring Chefchaouene.

Stayed in May 2024

Difficult to find.

Travelling on motorcycles and this Riad has a secure under ground car park. Location is good for a walk into the centre. Staff very helpful, we purchased 'sim' cards from a local shop and the staff 'activated' the sim on our phone .. the instructions for activation are in arabic !!

Stayed in April 2024

No complaints - this property delivers and is excellent value.

Property was well located outside the Medina. We booked the suite and it was huge. Property is spotless. There are a few stairs in the lobby but also an elevator. Staff are excellent and extremely helpful. Breakfast was truly outstanding. Our room was spacious, had a small balcony, great air conditioning, very comfortable bed with a fridge and kettle. Lots of hot water and good water pressure.

Stayed in May 2024

Location is perfect if you are with a car, otherwise it's a bit of a uphill walk to medina.

Staff was very nice and helpful in organizing transport to Tangier. They made us dome vegan breakfast choices per request which was very nice. Room was very clean and big with a nice balcony. Unfortunately we only stayed one night so couldn't fully enjoy it.

Stayed in May 2024

Bit far away from Medina

The staff were very accommodating, the room quite spacious, the breakfast good.

Stayed in May 2024

It had a parking place, it could be better cleaned

The staff were very nice and helpful, the room was nice and the breakfast was amazing

Stayed in May 2024

Everything perfect, we really enjoyed our stay in our Blue room!

Stayed in May 2024

Simple windows. Visited end of April. It was quite cold in the room.

Beautiful blue colour theme. Room was very spacious and had everything we needed. Friendly personnel. Really good breakfast. Parking garage.

Stayed in April 2024

No complaints

We enjoyed the decor of the property, which was full-on blue, in keeping with blue buildings that we would discover in the medina of the 'Blue City'. I appreciated the underground parking area, although it seemed to also be used for storing bags of garbage (which the cats scattered about). The young staff members checked us in promptly and were helpful during our stay. Our room was a good size and was comfortable. Whilst located away from the medina, it only took about 10 minutes to walk (uphill) to the medina gate.

Stayed in April 2024

Everything was great... Big thx for aziz it a nice and respectful person.

Stayed in May 2024

Nothing

Free of charge upgrade to bigger room, great location, good facilities, great breakfast and friendly reception

Stayed in April 2024

Breakfast was great and staff was great. Room was beautiful and authentic. Great shower

Stayed in April 2024

The towels we got had small stains on it.

Puerta Azul has private underground parking. However, it can be a bit challenging if you were driving an SUV. Staffs were very helpful. Breakfast was nice and cozy. Walking to the Medina takes only about 10 minutes, and we felt safe walking at night returning from dinner.

Stayed in April 2024

Nothing

Friendly staff, on-site parking, very spacious room and the most amazing breakfast!

Stayed in April 2024

Everything was great, except a rooster during the night haha. But not a problem of the Riad I guess!

We loved the room. So clean and well decorated. Breakfast was very nice.

Stayed in March 2024

Nothing! It was all fantastic!

It was so close to the Medina, but perfect for travelers with a car. The place was so ornate we just loved it. Very comfortable beds and helpful staff.

Stayed in February 2024

The receptionist Mouad is super kind and helpful, willing to help us any way he could. He also managed to accommodate us in a bedroom that fit our expectations according to the room we had booked. A good thing about Puerta Azul is that you can be dropped off by car the door of the Riad, since it's not inside the Medina (most of the places will need you to climb many stairs to get to it). There's also an elevator inside, which is not always the case in many Riads. The breakfast is okay. The room was cold but comfortable, with hot water shower. We paid 10 euros to have our clothes cleaned, which we felt was fair. At first we were a bit cautious about the location, since we went during Ramadan and it was pretty empty at night - but after a bit we started to understand it more and had a great time in Chefchaouen.

Stayed in March 2024

Room very cold

Location, breakfast and room size

Stayed in March 2024

Nothing to complain about.

It is almost the end of our two weeks trip in Morocco, and it is the best hotel we have stayed in. Actually, the first one that delivers all the promises. Rich and thoughtful decoration. Big rooms are very well equipped: safe, electric kettle, hairdrier, fridge. Everything works, nothing leaks, beds and pillows are comfortable, blinds on the windows, good shower with hot water (not always the case in Morocco), and outlets next to the beds. You appreciate all those details after weeks of travel. Tasty traditional breakfast. Very friendly stuff. We got free upgrade of the room just because they had a better room available. There is a parking under the hotel, on the street at the entrance and a fenced parking 50 m away. A short but steep walk to Medina.

Stayed in March 2024

Nothing we did not like.

They made us feel at home and like in a fairy tale in blue! If we could, we would give this place 10 stars. The friendly help was always there. Great people, great location and great food. Anytime again!

Stayed in February 2024

It’s large and clear and the service is great

Stayed in December 2023

The bed in the room is a little small and hard, the bathroom has no shower gel, slippers and toothbrushes are not provided

The staff were very helpful and helped us plan our tour. The room was very good, beyond expectation, and breakfast was plentiful.

Stayed in January 2024

The hot water in the bathroom was only warm.

The staff were wonderful, friendly and very helpful. Breakfast was fabulous, fresh and plentiful.

Stayed in January 2024