Nothing!

Lovely staff who went out of their way to make our stay fantastic including organising a birthday cake for my boyfriends birthday. The hotel itself is also lovely and pool area too

Stayed in May 2024

The drain was a bit slow in one of the two rooms I stayed in. I let the staff, and they immediately addressed the issue. It's also a reminder to use water conservatively. The hot water and pressure was plentiful and strong.

The location is perfect - just on the side of the busy medina shopping and souks, but quickly accessible to a taxi for transportation to the Train or Airport. In spite of all the noise and traffic outside, the interior is quiet, calm, and instantly relaxing. The air is lightly perfumed with orange blossoms that immediately puts you in a state of calm, happiness, and luxury. The staff are friendly, professional, and ready to help. Breakfast is on the stunning rooftop, which gives beautiful views of the city - looking west (where sunset is amazing). Food is plentiful and well appointed with both western food and traditional breads, fruits, dates, cereals, and more. The pool is smaller than a full pool, up on the roof top, but still a nice place to dip your toes or jump in for a plunge on a hot day. SPECIAL THANKS - and recognition to Mr. Salah, who went above and beyond when I had a bad experience with a tour guide. I explained my concerns, and he went out of his way to make the problem right. It was beyond my expectations and this level of service and pride in the Riad & Spa Bahia --and Marrakech as a tourist destination was awesome. Mr. Wasin - was super talented in Arabic, English, German and French. We had fun converstations auf Deutch. - and Mr. Omar, who was always responsive and helpful at the front desk. All the staff get 5 stars for their professionalism, kindness and true concern for their guests' comfort and happiness.

Stayed in May 2024

The WiFi would sometimes cut out, so not ideal if working remote or needing to be online. The shower backed up a couple of times, but Reception sent someone to take a look immediately, and so we knew to lift the grate before showering so that it didn't back up again.

The staff were incredibly professional, yet friendly and helpful. The bedrooms were beautiful, exceptionally good value for money, and the location was ideal. The food was very good too, especially the Pastilla.

Stayed in April 2024

Be aware this is a multistory hotel so travel lite; no elevators. Slight case of food poisoning at the hotel restaurant.

Good location for visiting the main square and shopping souks.

Stayed in April 2024

There was nothing we disliked! We struggled to reset the PIN for the safe in the wardrobe in our first room, and the shower didn't drain in our second room, but each time, Reception sent someone immediately to assist and they resolved the issues straight away.

We stayed at the hotel for 2 nights both before and after a trip to the desert, and so stayed in 2 different rooms. The staff were so friendly and helpful during both stays, assisting immediately with any queries/issues we had. The riad is stunning, with 2 gorgeous courtyards, and the rooms are all decorated with distinctive traditional styles. As I was travelling with a friend, we requested single beds, and this was provided both times. The beds are really comfy, the a/c very effective, and the showers wonderful. The roof-top pool and restaurant (with both indoor and outdoor dining) are a glorious little haven, away from the hustle and bustle of the streets below. The breakfast offerings are pretty varied based upon our experiences elsewhere, and the restaurant menu delicious - we particularly enjoyed the pastilla. The riad was a leisurely 20-30 min stroll from Jmaa el Fnaa up the cobbled street behind, passing a wide range of shops, restaurants, other riads and local stallholders, so it was ideally located. (Note: This walk could be done in ~10 min if running late for a scheduled meet at Café de France early in the morning!) It took around 15 minutes by taxi to/from the airport, which we pre-booked via booking.com for ~10GBP.

Stayed in April 2024

The only negative thing is that it was quite hot in the hotel and the climate system in our room didn't help a lot.

Very nice hotel. The rooms have a traditional look, but are modern inside. In general the look of the hotel is beautiful and oriental. Overall breakfast was alright, but nothing special. The pool area is quite relaxing. We really liked the service of this riad. Especially Mouhsine helped us a lot and made our stay in this riad much better. He's a very kind and dedicated person in his job. With it's location near the Bahia palace and the souk Jemaa el-Fnaa, it's a top notch hotel for visiting the old town of Marrakesh.

Stayed in March 2024

I can’t really say anything negative about this place. It was buying my expectation.

Amazing!!! The staff was friendly and helpful. The breakfast is the best one so far I ever had in Marrakech. It started at 7:30 and finished at 11am. Excellent location and all the amenities were top tier. I highly recommended!!!

Stayed in March 2024

The Riad is beautiful and the staff is amazing. So close to all the main attractions.

Stayed in March 2024

All perfect! Very central location a few meters from the main square of the city. Fantastic riad with beautiful, large, clean room and furniture attention to every detail. The welcome from the owner and the staff was extraordinary, rarely have I felt so welcomed as in this place. Very varied and delicious breakfast. Spa with a wide variety of services, I recommend you try the typical Ammam. Highly recommended riad!

Stayed in February 2024

They communicate early before I go there sent transport to airport super nice

Stayed in December 2023

The rooftop / pool area was less exciting than pictured but that may be because it was off season and cloudy the days we stayed there.

The staff were excellent. The place was beautiful. The location is perfect! Walking distance to the main attractions.

Stayed in January 2024

Breakfast wasn’t the best

Helpful, polite and welcoming staff. Had a good hammam and massage. Nice view from rooftop terrace.

Stayed in January 2024

The Riad is really nice, lovely decoration, excellent and clean rooms….also very quiet. The facilities are excellent and the location is very good. The staff are amazing.

Stayed in November 2023

Some rooms are dark and a two people room can have a third “sofa” that could be converted to a bed which leaves the room crowded. Bathroom fixtures need updating

Location and food

Stayed in December 2023

A rather long wait for service on the terrace and the shower could do with a bit of an upgrade.

Location was excellent - near the airport but only a few minutes walk from the main square and souks. A beautiful rooftop terrace with lovely pool and views. Comfortable rooms and nice staff.

Stayed in October 2023

Amazing, we will return 100%

Stayed in November 2023

The staff is fantastic, they make you feel like a real sultan ❤️, very quiet place, very clean. Really love Thank you so much.

Stayed in November 2023

Nothing

Great location around 7 minutes walk from the main square and souks. Very clean, lovely rooftop terrace very friendly staff

Stayed in October 2023

One room - no working accom. Another room had a poor shower. Food took a long time and some didn’t arrive.

Hotel was beautiful, lovely terrace area, good breakfast

Stayed in September 2023

Location Pool Staff

Stayed in September 2023

No negative comment.

The room is cozy, quiet & clean and the bed is comfort. The staff also friendly and welcoming. We really love to stay in this hotel. Plus the location of hotel is perfect. Definitely will come to stay again and it is highly recommend!!!

Stayed in September 2023

The location is perfect and very near to the Djemma el-Fna. The room is clean and the bed is comfort. Also, the staff are friendly and helpful. Definitely will come to stay again.!!!

Stayed in September 2023

There’s nothing we didn’t like but they don’t serve alcohol in the restaurant, not a problem at all to us however

Great Riad right by the Medina, so location couldn’t be better. Room was clean and large . Little treats were left every day in our room which was a lovely touch . The staff were so friendly and the reception staff could not have been more helpful!

Stayed in August 2023

Nothing in particular.

Very nice location. Friendly staff and very helpful. Very nice experience. Parking very close.

Stayed in September 2023