Wonderful traditional Riad. Very friendly and helpful staff always supporting the guests' needs. Convenient secure parking in close walking distance. Would definitely stay there again.

Stayed in April 2024

Nothing

The Riad was truly palatial, the photos did not do it justice. The entrance hall was inspirational and then our room was even better. Grand, spacious, comfortable. sanae was a wonderful manager and looked after us personally throughout our stay.

Stayed in March 2024

A beautiful haven within the noise and bustle of Fes. We loved the room with the terrace.

Stayed in February 2024

The location is far from the action.

We loved the size and authenticity of this Riad. The rooms are huge and gorgeous. They offer a large fruit bowl in the rooms and a mini bar. The staff are welcoming and helpful. I like how they are able to provide transfers to and from the airport or train station.

Stayed in January 2024

There is a room for improvement in everything, but I can't think of just pick one thing. The only issue we had was the long and steep walk from the gate. It should be mentioned in the property description, and someone should be sent to the entrance to help with the luggage.

It was a good location, close to everything. The service was wonderful. Wadi and Mohamed were very helpful. The home cooked breakfast was nice.

Stayed in December 2023

The double bed is a little small for the size of the room

Beautiful riad, and a wonderful room. Breakfast was nice

Stayed in November 2023

In the heart of the Fes medina, an authentic Riad with a lot of charm, careful & pleasant host, good breakfast & dinner, exceptional room. We really appreciated.

Stayed in October 2023

The riad is gorgeous…Very high Ceilings, beautiful blue & white tile!

Stayed in October 2023

Wifi wasn't great

Location, staff, beautifully restored

Stayed in October 2023

We did not realize we needed to pay in cash - it was not a problem but would be better to know ahead of time to be more prepared.

The decor is lovely and the rooms are spacious and comfortable. Lots of nice touches like a bowl of fresh fruit in our room. Breakfast each day was freshly prepared and we had a wonderful authentic Moroccan dinner there one night as well. The host is very friendly and accommodating and speaks multiple languages fluently.

Stayed in October 2023

I did not like that I only booked this place for two nights. We could have stayed for three weeks!

Like the name implies, it is a PALACE! Ancient regal architecture, mosaic tilework, carved plaster, and located in the old Medina. Our room had canopy beds, a patio overlooking the city, access to the rooftop where we could sip wine under a full moon. The staff was friendly and attentive and supplied us with our youthful guide Yousef,who easily took us throughout the most complicated maze of a city I have yet journeyed. We were lucky to have had breakfast and dinner at the Fes Palacete because it was the same as going to a multi-star restaurant. Many times my wife and i would look at each other in disbelief that we could stay in such a wonderful place.. We are both grateful for memories we can share for the rest of our lives.

Stayed in August 2023

The location is tricky, but if you use guides it is not an issue

This Riad was the most memorable event of our stay in Fez. We reserved a suite with a terrace, what we received was a literal palace that we had all to ourselves. The Riad dates back to 1363 and took 11 years to rebuild to its current Andalusian style palace. I have travelled extensively worldwide, but I never stayed in a palace. The location is a bit tricky, but it is well worth the experience. The staff was helpful in organizing transfers and guides and really stepped up to check on me when I was ill and bedridden for a day.

Stayed in June 2023

The room was fairy tale beautiful. This old Riad is a truly authentic experience. We took the top 'suite' room with the balcony - with a view over the whole medina. It was worth it - and if you have the option I recommend doing so. The location is about 10 minutes walk from the hustle of the busy market streets. That can be good or bad depending on your preference. Just be aware. For us it was great - every time we left the Riad we were faced with the challenge of finding it on the way back... which added to the magic of the medina. Be aware that the old town is a 3 dimensional maze, and every time you walk the streets you will be challenged.

Stayed in May 2023

Nothing

It is a real palace, even the smallest detail seems to come out of a museum! Our room was huge, finely decorated. The stay was like a fairy tale, I can't imagine a better place to stay in Fez. The location in the heart of the Medina is also excellent. And in the evening you can dine at the Riad an excellent traditional Moroccan meal. It is worth mentioning the efficiency and kindness of Sanae, who solved all our needs.

Stayed in May 2023

nothing, evrything was perfect.

perfect location. Our host was kind and very helpful in every way, would love to return one day and would be glad to stay here.

Stayed in April 2023

museum quality, spacious rooms, multiple languages spoken, excellent breakfast

Stayed in May 2023

The facilities in the room are not top quality.

The Riad is really beautiful. It looks grand and full of characters. Our room is huge and has a balcony overlooking the city.

Stayed in April 2023

could use some shelves in the shower and more hooks and counter space in the bathroom.

very unique accommodations. powerful air conditioning . great breakfast

Stayed in April 2023

The staff was very attentive and kept the room very clean.

Stayed in April 2023

Everything was perfect.

One of the most beautiful places I have ever stayed in, a huge room, very friendly and accomodating staff, wonderful breakfast, great view from the roof terrace, and 6-7 minutes walk up to the souks (if you know the way).

Stayed in April 2023

fantastic raid with great location. we stayed in a very impressive suit with nice decorations. superb breakfast among the best we had in Morocco. also very polite service 😃👍

Stayed in April 2023

Stair, lots of stairs. If you have mobility issues, it's a problem. The pillow was too hard, but the bed was comfortable and the toiletries were amazing.

It's a real, stunning 14th moorish palace! I spent hours just sitting there marveling at the architectural and design details. It's like staying in a museum that also has comfortable sleeping arrangements. It's a fairytale level place. Sanae was absolutely amazing, she was always there ready to make our stay even more perfect, without being intrusive. We stayed for 3 days and it wasn't enough. Location is ideal, close to a great souk where we bought our food from the friendly vendors, within 15-20 minutes walk to the popular tourist attractions, though every street really is one. The only downside of Fes is hecklers, constantly praying on the tourists, but it's a price you are paying for experiencing this endless wonder. We are dreaming about coming back with a group of friends..Thank you Sanae and another wonderful lady who served a wonderful breakfast!

Stayed in March 2023

No complaints! The rooftop was beautiful, but not really furnished at all. You could make it into a really nice little oasis and it would be even better to watch the sunset!

The Riad was so beautiful and all of the rooms were unique and so elegant. The staff was amazing, helping us navigate the Medina and even cooking a special breakfast that we wanted to try.

Stayed in December 2022

We had to walk from a medina gate to the Riad. It is uphill coming back to the parking lot. But the Riad staff carried most the heavy luggage.

This location is away from hustle and bustle of Fes Medina, but still inside the medina and we could walk to our destinations. The staff was very friendly and helpful. They accompanied us several times to get to different area inside the medina as we would get lost easily. One night we got distracted by a group of young men, and we contacted the Riad staff came and got us. Our dinner one night (lamb tajin) was delicious, so were all the breakfasts. The rooms were so beautiful and grand, and we felt like royalty.

Stayed in September 2022