1.No basin or washing facilities in the w.c room 2. Need more shampoos .soaps 3. Hotel could have provided few complimentary water bottles 4. No tea making facilities in the room

Location. Corner Shop few meters away Hotel is OK. Average 3.5 star About 5 mins away from beach.

Stayed in May 2024

The WiFi wasn't good enough.

The staff are really good and nice. One of the cleaners made our bed in a very impressive way that I had to take a picture of the bed and didn't wanna sleep on it because I didn't want it to get wrinkled. However, the WIFI was bad on the 3rd floor, the management needs to work on this. I love the fact that the hotel is located in a really good area, close to almost everything. It's just about 8 minutes' walk to the beach.

Stayed in April 2024

Pool only receives a few hours sunshine so in December is freezing and still Hotel Management refuses to put on Pool Heating!!! Chaotic breakfast buffet with hardly enough tables for guests and waiters clearing your table when you go to top up your coffee!! Asked for a large glass from Restaurant for my room but each day when I went out,it was removed and so I kept having to go back to restaurant and do same thing every day!! Good Hotel but still charging way too much for Morocco when there's so much competition!

Lovely spacious comfortable room with balcony view of pool garden and area.Room was bright and had all you need. Big Hotel with plenty of areas to hang out,lounges,bars,terraces etc. Lovely garden and pool area to relax in and have lunch if wanted. Easy walk downhill to beach and seafront where there are many restaurants. Onsite spa was convenient.Cleaning ladies were very good.

Stayed in December 2023

Stayed for a 5 night break in this lovely simple family run hotel. Staff were very attentive, professional & friendly, looked after us very well during our stay. Special shout out to Khalid, thank you for your kindness. Stayed in a pool view room with amazing views. Beautiful garden & pool area, very relaxing. Cleanliness of hotel is of a very high standard. Hotel is very close to beach, Marina and Agadir Oufella. Breakfast is buffet style with plenty on offer, enjoyed fresh ommlete and Msemen each morning Enjoyed lunch in the garden restaurant, simple tasty menu with reasonable prices. Enjoyed wine & beer with our meals. Enjoyed a lovely Spa Treatment on my last day of stay. There is a small fridge in the room.

Stayed in February 2024

No bar after bar 10 pm

Good location

Stayed in March 2024

The WIFI in the room (4th floor) was really weak but in the swimming pool area/downstars was woking perfectly.

It's a lovely hotel, with amazing swimming pools/area. The room was big enough for the 3 of us, the bed confortable and you could even use netflix on their TV. It's just 5 mins walk from the seafront. The breakfast and dinner were good. Staff are very kind. I choose the room with swimming/sear view and the sunsets where to die for. Nearby, just few mins walk there this the cablecar which take you up the fortress.

Stayed in February 2024

Shower temperature fluctuates, not bothered though

This place was well worth it and when I’m back I’ll be booking again, the pool view rooms are absolute belters. Bed is comfy, location is ideal ten min walk to all the bars and restaurants. Staff were sound, good table service when round the pool too Go with the recommendations from the reception regarding the tours you won’t get them cheaper

Stayed in February 2024

Nothing

Staff very friendly and attentive Location

Stayed in January 2024

I wasn't too keen on the breakfast, particularly the hot section, which was tepid at best and very unappealing. The saving grace, though, was the fresh omelette and moroccan pancakes, which were ok, but we did choose to eat out most mornings. I injured my arm in the lift, which has left me with mild bruising to the elbow. The door sensor is too high, and this resulted in the lift door shutting surprisingly hard and fast as I was trying to get in. There is a local Arabic night club which plays music until 2am every night. I didn't mind this too much, but others might. The mattress is very firm.

The hotel was exceptionally clean. My hotel room was cleaned every day, and the room was always left smelling so fresh and wonderful with really nice touches to the towels and bedding with a different style every day. The hotel is a short walk to the promenade. There's a local convenience store next door, and there were always taxis outside if we needed them. The view from room 411 was fabulous, and there was a small balcony, not big enough for a chair but big enough to stand on to take in the view. The staff were friendly and helpful. The pool area looked nice. The shower was powerful, and the water was always nice and hot. Checkout was nice and easy.

Stayed in January 2024

The air conditioning was not working properly and in December during the night can be a bit cold

The location and the kindness of the stuff. Food was also good.

Stayed in December 2023

Bathroom is weardly separated, should be water for cleaning in the toilet, sink wasn't draining well. Massage in the spa was not good( well below average)

Breakfast was good, nice staff, clean room. Lady in the spa for Hammam is amazing & very professional, great location, short walk to beach & tele-freak.

Stayed in December 2023

Shower wasn’t the best. Have to pay extra if you want to use the spa and it’s not cheap.

Great location, very clean and really nice food. Staff were all friendly and helpful and the wifi was excellent the whole time we were there. Really is a great hotel for all the important things you need whilst away.

Stayed in December 2023

Sound isolation is not great, both from windows and doors. You can hear a lot of motorcycles and cars at night - especially from rooms on the city side, and noises from the hall could also be disturbing. Breakfast could offer more food choices or more varied options. Poor wifi connection in hotel room on 4th floor

Cleanliness, staff was super friendly, rooms were big, the hotel had a relaxing atmosphere, and it was quiet all day.

Stayed in November 2023

More choices can added in breakfast. Can upgrade to a comfortable mattress

Room & breakfast was Average. Location was good

Stayed in October 2023

It was no kettle in the rooms neither cups !

Very clean, staff exceptional friendly, super location , close to restaurants and the seaside, easy to get access to and from the airport by bus .

Stayed in October 2023

The hotel is well placed, the room is clean and comfortable ,the pool view with the sea and was wonderful nice restaurant with a good breakfast and good staff In general the hotel has the best value for money and well recommended

Stayed in September 2023

Generally it was overall good but the staff at the pool restaurant could have been a bit more attentive to the people poolside for when they wanted to order. Also I requested a double bed and had two single bed pushed together so was unable to sleep in the middle as a solo traveller.

I liked the feel of the hotel and the room and how spacious it was. The facilities provided at the hotel were satisfactory. The access to the pool and sunbeds was great as was the poolside snack bar. The staff were very welcoming and friendly. The location was also good as the beach was a short walk away as were the restaurants and other eateries. The spa was a nice modern spa and the ladies there friendly and welcoming.

Stayed in September 2023

The breakfast could have had a few more items catering to the English traveller, turkey/chicken sausages, bacon, beans etc as I’ve always had in stays in other countries around the world and more fruit would have been lovely. Also the DJ by the pool needs to update the playlist and stop playing the same songs over. Apart from that no faults!

I stayed for a week with my two 10 year old children. The staff are absolutely amazing, attentive and helpful - from the men opening the lobby doors for us, the receptionists, the cleaners and the waiters (in particular me and my children would like to thank the receptionist with glasses (who also has twins), the two younger male waiters who us served daily at breakfast/ at the snack bar , and a special shout out to the life guard at the pool who we were unable to say bye to - these members of staff went above and beyond to make mine and especially my children’s stay so joyful and memorable. The staff are providing a 5* service for sure. The property itself has 4* features, a little run down visually in places but our room on the third floor was large and very comfortable, the balcony overlooked the pool and mountains/sea with a beautiful view, air con worked fine for the duration of our stay. We went for breakfast daily around 930am then a couple hours by the pool and by the time we returned everyday our room had been cleaned to a nice standard and towels replaced. The pool area and garden are the best features of the hotel, a Dj was playing music for the majority of our stay (he could have changed the music up a bit though - it seemed to play the same old fashioned songs on a loop whereas the music from next doors hotel was much much better and more current). Hotel next door is a bit noisy at night but this didn’t affect our stay in any way. Breakfast was ok, not as great as other breakfasts I’ve had as an English traveller, but decent enough omelette and pancake station, fresh croissants, cakes, juice, cereal that we ate daily, there are other options like traditional Moroccan breakfast meats and rice, but the selection of fruit could have been improved.

Stayed in September 2023

I didn't like that the WiFi didn't work at all and the staff at the receptionist weren't professional. Communication wasn't the best.

I liked the cleanness of the rooms and the location of the hotel. It was at walking distance to many places.

Stayed in July 2023

The noise from nerby bars/discotheque, the food, the parking always closed and you need to call to jave someone open the door for you

The view, the cleanliness, the location

Stayed in August 2023

Due to back problems the bed was a little hard and I found it uncomfortable

Breakfast was gook. It had a lovely pool

Stayed in July 2023

Everything is perfect

The hygiene is very good

Stayed in August 2023

By virtue of what was said before, the small deficiencies are totally negligible.

The experience of the contact I had with the population, in the vast majority of cases, (including those involved in the services) was one of the most pleasant I have ever had. I met a people, mostly Berbers, who fully deserve to be known.

Stayed in August 2023

The food wasn’t great as it was limited options and very repetitive. Though the staff were friendly, one member followed us on a walk, asking us questions requesting that we get in his car and he shows us around. We didn’t feel completely safe after this event. Be careful of going during July and August as although the weather says it is 30 degrees and sunny, there is lots of sea mist and limited actual sunshine or maybe 3 hours maximum a day.

The staff were very friendly and it was great that breakfast was included.

Stayed in July 2023