20. Derb Chtouka. Kasbah, Kasbah, 40000 Marrakech, Morocco
#541 of 1,157 hotels in Marrakech
Guests' ChoiceBased on 34 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.0
Staff
9.6
Value for money
8.9
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 May 2024
Sahir
United KingdomEverything was perfect although a short stay
Luxury Property that was deceiving from the outside and you step in its a Palace. Took some amazing photography of the premises Host Samira was perfect from start to finish during my stay
Stayed in May 2024
Reviewed: 10 April 2024
Stein
BelgiumVilla Makassar is highly recommended for those are looking for a quiet Riad in the Medina with a fresh and different breakfast every morning. You should also book the Hamman, highly recommended. Thanks Mrs. Samira, Mrs. Jalila, Mr. Khaled and to the staff for your hospitality and for your advice and guidance during our stay! And if you want to book a taxi, Brahim brings you everywhere +212 6 61260264.
Stayed in April 2024
Reviewed: 24 March 2024
Sm
United KingdomNothing
Absolutely brilliant on every level. Samira couldn’t do enough to make the stay perfect. Massage was the BEST. Food outstanding! Thank you
Stayed in March 2024
Reviewed: 7 March 2024
Heather
United KingdomThe room didn't have a stand up shower.
The breakfast was amazing - homemade every day, served ANYTIME and always something different. Also very generous portions. The eggs on the last day - made to order (any kind) - were Moroccan style and really good!
Stayed in February 2024
Reviewed: 2 March 2024
Karol
SlovakiaIf you look sun there is teracce on roof top with whirpool, heated pool is located in basement with limited sun shine.
Design of hotel is extraordinary, Kitchen dinner excellent, Service personnel will do all to make your stay great. Suites room are really nice.
Stayed in March 2024
Reviewed: 24 February 2024
Anastasia
United KingdomGreat little hotel with super friendly staff, amazing fresh breakfast with different choices every day, lovely hamam experience and relaxing roof terrace to enjoy the sunshine. The area is quiet and we felt very safe and looked after by attentive hotel personal. Would love to stay again! Thanks for the great memories. P.S. I forgot to mention an amazing live music every night in the restaurant.
Stayed in February 2024
Reviewed: 22 February 2024
Joseph
United KingdomNothing
Absolutely loved Villa Makassar. Everything was perfect the staff were so friendly and helpful. The food was great and the location was perfect. Would highly recommend and will certainly be coming back.
Stayed in February 2024
Reviewed: 22 December 2023
Orla
IrelandEverything was great!
The staff went above and beyond to make our stay memorable
Stayed in December 2023
Reviewed: 21 November 2023
Gillian
United Kingdomthe staff were so friendly and would do anything for you, they made our stay very special. The Riad was beautiful and peaceful. We had an amazing week.
Stayed in November 2023
Reviewed: 5 November 2023
Peter
DenmarkWe look forward to come back and see the new and up grated terrasse - a great potential with a beautiful sunset
Great experience with a traditionel Marokkaner brakfast served by our fantastic waiter, This restaurant leaves you with lifetime memory's.
Stayed in November 2023
Reviewed: 3 April 2023
Ward
United KingdomBeautiful hotel, very tasteful
Stayed in April 2023
Reviewed: 23 March 2023
Jacqui
United KingdomNothing
Beautiful Riad in an oasis of calm. Food was beautiful, with a talented pianist on one of the evenings. Only a 20 minute walk to the main square. Lovely rooftop terrace.
Stayed in March 2023
Reviewed: 22 February 2023
Flora
Francemaybe heated pool will make it to perfection
great decor and nice staff
Stayed in February 2023
Reviewed: 13 February 2023
Rosie
United Kingdomit was rather dark but can see would be wonderful when very hot. would love to see the plants and feel of the place in summer season
very clean and sharp art deco styling. Location was excellent
Stayed in February 2023
Reviewed: 10 January 2023
Sultana
United KingdomThe only thing was the indoor jacuzzi was cold so we couldn’t use it.
the property inside is stunning we loved the interior.
Stayed in January 2023
Reviewed: 8 January 2023
Brian
United StatesWater ran into the floor from the shower and the "hot tub" in the hamam was cold.
Very friendly and helpful staff. Well decorated interior. Quiet room with a comfy bed.
Stayed in December 2022
Reviewed: 4 December 2022
Dylon
United KingdomWe had a wonderful stay here! The property is in prime location and the deco is beautiful The staff especially are great- super helpful with booking reservations and giving top suggestions and very welcoming going above and beyond to make our stay in Marrakesh perfect
Stayed in December 2022
Reviewed: 26 September 2022
Blessings
United Kingdomnothing
deco and very friendly and attentive staff , made our stay really beautiful
Stayed in September 2022
Reviewed: 18 September 2022
Mary
United StatesDinner food. I wish there was more selection of Moroccan food.
The staff, the breakfast, and availability of the spa and treatments offered.
Stayed in September 2022
Reviewed: 16 September 2022
Michael
United KingdomVery clean, food very good, helpful staff, if you like art Deco you will love the decor. Very close to many sites, walking distance to everything
Stayed in September 2022
Reviewed: 30 June 2022
Joshi
IndiaSome of the rooms were small in size
The staff was friendly and very helpful. The food was fantastic and the overall experience was great!
Stayed in June 2022
Reviewed: 8 June 2022
Bronwyn
New ZealandFantastic staff and location perfect to get to all places of interest
Stayed in June 2022
Reviewed: 18 May 2022
Jean
Switzerlandthere is no bad things about this place. Just remember that this one is very private and calm, and if you prefer to be more socialized, better to stay somewhere else. But for a couple it’s perfect, very intimate and no screaming kids in the pool haha ))
it’s an amazing one. Rooms, the pool, service, spa, food. We loved it so much that definitely will come back one day. People at the hotel were so kind, we felt like at home ❤️ each little detail was perfect, we didn’t really want to leave the hotel even for a walk to medina etc., just being there is already so cool, most of our lunch and dinners we had inside the property and always been delicious. And btw room cleaning service was amazing, clothes are on hangers, shoes are in a straight row, I wouldn’t do better by myself )) send big love to all those ladies who work at cleaning, you are the best!
Stayed in May 2022
Reviewed: 15 April 2022
Shai
United KingdomThe suite lacked decent lighting to put makeup on; the bathroom mirror could’ve had more lights on it. The bathroom tap kept dripping and the shower leaked too leaving the floor soaked. The food could’ve been better.
The staff were attentive, very friendly and helpful. The location was great as situated not far from the city so, it meant it was quiet. The Riad spa was better than the hammam we visited in the city. The size of the suite was good with a nice walk-in wardrobe.
Stayed in April 2022
Showing 1 – 25
Kota Kinabalu, Malaysia
Amboise, France
Fuengirola, Spain
Beauvoir, France
York, UK
Medicine Hat, Canada
Fort William, UK
Chiba, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content