Wi-Fi kept dropping out and the code needed to be input at least twice before it could be used. No shade around the pool - however umbrellas are not an option due to the high winds.

Fabulous views. Lovely large room (302) with exceptionally large balcony, with sitting area overlooking Tamil Nadu. Chef Ram on hand to discuss personal preferences for food, and prepared us some tasty food. All the staff were friendly and helpful. Be aware that there are some steep climbs to the rooms from reception - not good for anyone with mobility issues.

Stayed in April 2024

The directions in google map is misleading and needs to be corrected by them

Location , view, staff all deserve to be appreciated

Stayed in April 2024

Food can be improved

Cleanliness, view point

Stayed in March 2024

Location is stunning. Staff very helpful and the chef was amazing, serving delicious food.

Stayed in March 2024

Don't serve / difficult to get alcohol

Views, pool, food, staff

Stayed in February 2024

great place, wonderful room “king” with a view of the mountains. wonderful staff, delicious food.

Stayed in March 2024

Nothing as such

Beautiful property

Stayed in March 2024

Would have been helpful to have information as to activities available in the area

Clean and tidy with excellent customer service Food was of a high standard and very enjoyable Would recommend to others. Overall a very good stay

Stayed in February 2024

Nothing

Hospitality, ambience, cleanliness, services and an extraordinary pool.

Stayed in March 2024

Make it more friendly for the elderly and disabled. A little bit of training needed for the front office staff though the restaurant staff are up to the mark. The room boys are good too.

The location , facilities and the activities

Stayed in March 2024

Beautiful setting with amazing views.

Stayed in February 2024

Location and facilities

Stayed in January 2024

An amazing location boutique hotel. Breakfast and staff wonderful

Stayed in January 2024

Nil

Service, room ambience and food

Stayed in January 2024

bedsheets were torn, and was not clean and even the pillows. And the staffs uniform in the restaurant smells really bad.your location is good, service is good. Please concentrate on the cleanliness of your staffs and the room service should be better

the maintanance of the location was good. The ambience, everything was good. Restaurant looks so nice. Pool also.

Stayed in December 2023

We wanted to do the periyar boat trip and asked for help planning activities before arriving, but were told to talk to reception when we arrived, by which time this was fully booked. This is partly on us, we should have come more prepared and taken responsibility for booking activities ourselves, but we expected more proactive service from a 5-star hotel. Staff also made us do a google review on the spot when leaving, which felt a bit forced. Also note that staying here seemed to make all the taxi companies set up their prices, but that might be our bad luck.

The staff were so nice and helpful. The food was also fantastic, we had a clay pot dish with beef that was out of this world. Pool was beautiful but cold, so kept it to one dip. View was beautiful, although we often felt like we were inside a cloud. The hotel itself is very charming.

Stayed in January 2024

Nothing !!

Total ambience!!

Stayed in January 2024

Food choice and quality should improve

Beautiful views and beautiful rooms.

Stayed in December 2023

The only comment I would leave for the hotel to improve are the food options. I believe the hotel is trying (with the decor, style of living along with the cost per night) to attract western crowd and higher end clientele from India which is totally fine, but the restaurant food menu can be improved. It is neither completely Indian or Western or a good fusion yet. The menu is somewhat limited (dinner) and need to be re-visited. The food quality is also very sub-par compared to what you can get out in Thekkady city considering you are in the middle of Kerala and you can expect authentic Kerala cuisine. The western cooking seems to be in more of a learning curve that is going on in the kitchen. Overall, it has quite a bit of room to improve!

Danya with Guest Relations was extremely helpful. I missed the opportunity to reserve tickets in advance for me and my mother for the Periyar Tiger Reserve boat ride and she purchased it on our behalf thru her contacts and paid herself which I reimbursed after arriving at the hotel. Hotel is located at the topmost point of Thekkady and you can see the Tamil Nadu and Kerala landscapes from the 360 roof top. Excellent cottages and views with a remarkable infinity pool...one of the prettiest infinity pools I have seen with the view. Staff were very polite at the restaurant and elsewhere.

Stayed in November 2023

Food can improve.

It's a beautiful resort and the rooms with their views are to die for

Stayed in December 2023

They don't have a bar/ wine or beer license and this should be Advertised by Booking.com

Beautiful spot- loved the grounds and restaurant. The view is amazing

Stayed in December 2023

Amazing view, very hygienic and really nice staff

Stayed in December 2023

We loved our stay in this hotel. Although it is a bit difficult to get there, then you really appreciate the view and peace. The staff was amazing, always ready to help. The room was huge and very clean, beautifully decorated, very homely ambience. Great food in the restaurant, good choice of Indian and European cuisine. If we go back to Thekkady, we will definitely choose this hotel to stay.

Stayed in November 2023

The decor of the hotel is a little eclectic - a cross between twee English country garden, Indian rustic and modern, but that aside, this is a great place to stay in.

The setting of the hotel, high in the hills above Thekkady is beautiful, with amazing views over Kerala on one side and Tamil Nadu the other. The grounds of the hotel are beautifully curated with lush greenery and flowers. The staff are friendly and helpful and special thanks go to the chef who at my husband's request, demonstrated how to make fish mollee. The service all in all was great, as was the range and quality of food.

Stayed in November 2023