Poor decoration along connecting corridor, lift to the car park

Location and harbour views

Stayed in May 2024

Evening showers were poor as there was no hot water. In the morning the water was lovely and hot but in the evening it was just tepid. Receptionist informed but it stayed the same. Was told that they're having some issues with the boiler.

The room was lovely and clean and the view was exceptional. Staff were very friendly and polite.

Stayed in May 2024

Parking is still a big minus. The hotel looks outdated. The carpet in the room smelled very moldy. The indoor pool doesnt have windows to ventilate nor opened doors or any air flow for that matter so the air and smell is so funky and moldy in there.

Location is great. There is an indoor pool.

Stayed in May 2024

Nothing

View across harbour from balcony. Breakfast great. Good car park.

Stayed in May 2024

PARKING . Parked down under late at night first time,, used one lift and got lost wandering in unfinished floors , got stuck , pressed the help button but nobody answered then lift got down to garage again. we decided to walk it up when I noticed about the other lift which finally took us to 2floor. In the garage down under there should be visible notices.

YES

Stayed in May 2024

Parking

The parking is a disaster sorry to say but it's a nightmare 😟

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Quite a climb up the hill but that’s how you get an excellent view. Shower in our luxury room bit 1970’s. Otherwise lovely.

Great location above the harbour. Our balcony was excellent. Staff at hotel really friendly and helpful. Local busses stop very near hotel.

Stayed in May 2024

Coffee at breakfast

Pools

Stayed in May 2024

Minor issue, after cleaning, we were down one towel and a bath mat.

Friendly and efficient staff. Lovely view. Stunning room. Breakfast service was amazing. Food was great. Staff at the top restaurant was exceptional when we went for cocktails

Stayed in April 2024

Less musak, dreadful dreary soul destroying and too loud. I've worked with R.stones, Motorheard Ac/dc, Kylie and many many others so used to loud Music.

Excellent food location fine. Music 🤔🤬

Stayed in April 2024

It was tired

Lovely old grand hotel however the hotel facilities could use an upgrade

Stayed in April 2024

Shower on the first night was cold. staff said that it was due to many people showering at the same time

Room was large and had a great view. Breakfast had a good choice of items. Staff were friendly.

Stayed in March 2024

The underground parking is a disaster to enter we almost crashed our car. It’s very sharp and steep turn to enter at least the management should put padding and protectors at the walls as we saw many scratches of unsuccessful turns made. Additional sign to warn the guest should be put!

The view over the marina is great!

Stayed in April 2024

We've liked everything about our stay, clean spacious room with an amazing view of the port. The breakfast was also very good with a lot of choices and we have also used room service both the food and service were good. We will revisit.

Stayed in April 2024

A very good breakfast.

Stayed in April 2024

Unavoidable stairs to get to the room. Parking area is difficult to enter and exit from.

Room size is exceptional, with a great view. Staff was welcoming and ready to help with our needs.

Stayed in April 2024

All the staff are really welcoming and sweet.

Stayed in March 2024

Nothing really

Everything, they were accommodating, the breakfast was plentiful, the room service menu and services was very affordable, overall a wonderful experience.

Stayed in March 2024

Mushrooms were only available for breakfast on the final day of our stay. Nothing really negative to feedback. He found that we were held up at reception passing through with too many questions and conversation. That's his lack of patience not the fault of friendly staff alone at the desk.

Really pleasant stay in a charming convenient location to get to and from and see the island. Easy to access free parking beneath the hotel. Breakfast was a wonderful selection of various fresh cold and hot foods as a buffet. Option to have breakfast outside in the sunshine 🌞 Comfortable and clean room efficiently cleaned whilst at breakfast on days requested.

Stayed in March 2024

We could not get English speaking films on Netflix/Prime so watched a couple of episodes of 'The Crown' in French !! Not a real problem for us as we could read instead.

The room had a terrace which overlooked the ferry terminal and harbour so always something to watch ! The bed was comfortable and room spacious. The breakfast was very good and the evening meals also very good. The staff were friendly and helpful.

Stayed in March 2024

The garage, a nightmare not only to get in and out but very space limited at times. Breakfast items sometimes a little strange, for example chips on one day, peas and sweetcorn on another. The coffee machines would spout boiling water at times. The Grand is obviously a very old hotel and a bit past its best, shower a nightmare to adjust, one second boiling hot and the next freezing cold and the toilet needing two or three flushes. Some of the furniture was looking a bit worn with frayed edges on the chairs.

Service was excellent and very friendly. Room size was enormous, view was good, especially watching the 5 hour queue on Sundays when it seemed the population of Malta was trying to get home.

Stayed in February 2024

NA

Location and staff - both first-rate

Stayed in February 2024

Would have liked some vegetarian sausages for breakfast. Complicated route to 6th floor in new building.

Room, size of bed. Balcony. with view of harbour. All staff said 'good morning' or 'good afternoon when passing. Welcome on arrival good.

Stayed in February 2024