Reviews of Luxor 3 stars
3900 Las Vegas Boulevard South, Las Vegas Strip, Las Vegas, NV 89119, United States
#151 of 216 hotels in Las Vegas
Guests' ChoiceReview score
Based on 12535 hotel reviews
7.4Score breakdown
-
Cleanliness
7.9
-
Comfort
8.0
-
Location
8.2
-
Facilities
7.5
-
Staff
8.0
-
Value for money
7.6
-
Free WiFi
6.2
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 5 May 2024
Luke
United Kingdom3 reviews8.0“All good”- • Leisure trip
- • Couple
- • Pyramid Two Queen
- • Stayed 2 nights
- • Submitted via mobile
Vegas is getting more expensive in general
Great hotel not run down at all which people do say just a bit of a walk to the strip if walking but a small issue
Stayed in May 2024
-
Reviewed: 4 May 2024
Chelsealee
Australia2 reviews7.0“Good location and our room was good value for money”- • Leisure trip
- • Couple
- • Pyramid Premier King
- • Stayed 4 nights
- • Submitted via mobile
Smoking inside the casino. Food at food court was expensive
Our room was very large and clean
Stayed in May 2024
-
Reviewed: 4 May 2024
Tiffany
United States4 reviews6.0“Will stay in the tower next time or request a room by an elevator in the pyramid”- • Leisure trip
- • Family with young children
- • Pyramid Two Queen
- • Stayed 3 nights
- • Submitted via mobile
Elevators in the pyramid are few and hard to get anywhere without walking sooo much.
Connection to other resorts
Stayed in May 2024
-
Reviewed: 4 May 2024
Daniela
Netherlands55 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Pyramid King
- • Stayed 1 night
- • Submitted via mobile
Self check in was complicated, getting the key even more
The swimming pool
Stayed in May 2024
-
Reviewed: 3 May 2024
David
United Kingdom2 reviews1 helpful vote6.0“Wouldn’t stay again”- • Leisure trip
- • Group
- • Pyramid Premier Two Queen
- • Stayed 4 nights
- • Submitted via mobile
Basic rooms tied and not that clean
Pool area
Stayed in May 2024
-
Reviewed: 3 May 2024
Charlotte
Australia7 reviews7.0“Comfortable and affordable”- • Leisure trip
- • Couple
- • Pyramid Premier King
- • Stayed 5 nights
- • Submitted via mobile
The main guest areas such as the lifts could use some love. All four we used had electrical wires hanging from them, paint work peeling and carpets need a retrench as they have come loose causing a trip hazard. Some staff were lovely, others downright rude.
Good location with everything under one roof. Rooms are clean, comfortable and spacious.
Stayed in April 2024
-
Reviewed: 3 May 2024
Peggy
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • Pyramid Two Queen
- • Stayed 1 night
- • Submitted via mobile
Good room service. Fun time.
Stayed in April 2024
-
Reviewed: 3 May 2024
Patricia
United States6 reviews1 helpful vote8.0“The room was perfect for our needs and the staff was amazingly friendly and helpful.”- • Leisure trip
- • Family with young children
- • Pyramid Premier Two Queen
- • Stayed 3 nights
- • Submitted via mobile
Location. Far end of strip
The staff
Stayed in April 2024
-
Reviewed: 3 May 2024
Tatiana
Canada2 reviews7.0Good- • Leisure trip
- • Couple
- • Pyramid King
- • Stayed 3 nights
- • Submitted via mobile
There wasn't a bottle of stillwater in the room, or a water fountain on the property. It's kinda basics....
Stayed in April 2024
-
Reviewed: 2 May 2024
Heather
Australia19 reviews5 helpful votes7.0“Our room was OK but found the services extremely expensive.”- • Leisure trip
- • Couple
- • Pyramid Premier Two Queen
- • Stayed 4 nights
The room as sooooo far away from the lifts - extra walking for older people. The check in process was sooooo bad - 1 hour in line to check in. No in room facilities - no fridge - no coffee making facilities - I guess they want you to pay $7 for every cup of coffee.
Bed was comfortable
Stayed in April 2024
-
Reviewed: 2 May 2024
Sharma
Canada4 reviews7.0Good- • Leisure trip
- • Couple
- • Pyramid Two Queen
- • Stayed 1 night
- • Submitted via mobile
It's getting old.
Right at the beginning of the strip
Stayed in April 2024
-
Reviewed: 1 May 2024
Rosio
United States1 review7.0Good- • Leisure trip
- • Couple
- • Pyramid King
- • Stayed 3 nights
- • Submitted via mobile
Our shower wasn't draining fast enough, so all showers your feet were in a small pool.
I loved that it connected to Excalibur and really had a nice Mexican restaurant.
Stayed in April 2024
-
Reviewed: 1 May 2024
Monica
Australia12 reviews8.0“It was very interesting”- • Leisure trip
- • Solo traveller
- • Pyramid Two Queen
- • Stayed 11 nights
- • Submitted via mobile
Nothing
It was very happy place to be
Stayed in April 2024
-
Reviewed: 30 April 2024
Sam
United States5 reviews1 helpful vote7.0“It was a very good experience especially because of Security Office Tony Virella's actions.”- • Leisure trip
- • Couple
- • Pyramid Two Queen
- • Stayed 2 nights
A sign at the entrance of the Luxor from UBER drop off that really is more noticeable to existing elevators in the premises. A staff member that can also receive income tenants to provide direction of elevators. This could have prevented my wife falling on the escalator and getting injured as we were attempting to bring up very heavy luggage due to being told there were no elevators and forced to go up the escalators.
My wife fell on the escalator at the entrance of the hotel for the UBER drop off and she injured her elbow and small finger. I approached Security Officer Tony Virella who immediately responded with first aid application to my wife's bleeding elbow and her crushed small finger. He conducted an accident report with such compassionate heart and attitude. He provided us with dinner and beverage vouchers. He escorted us to our room and assisted with our luggage. He made the arrival experience comforting and gave LUXOR a top quality representation.
Stayed in April 2024
-
Reviewed: 30 April 2024
Angelo
Saudi Arabia9 reviews6 helpful votes8.0“It was good”- • Leisure trip
- • Couple
- • Pyramid Two Queen
- • Stayed 2 nights
- • Submitted via mobile
The other staff are not polite when asked a question
Non contact check in and check out
Stayed in April 2024
-
Reviewed: 30 April 2024
Michaela
United States3 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Pyramid Two Queen
- • Stayed 1 night
Didn't see the fine print about extra charges, and was surprised to find out upon check-in. In addition to the $18 parking fee per day, there is a resort fee per room of $35, and the website claims now that the pool is free. It is a bit misleading.
Stayed in April 2024
-
Reviewed: 29 April 2024
Julien
United States2 reviews8.0“I experienced amazing customer service and a comfortable place to stay”- • Couple
- • Pyramid Premier King
- • Stayed 4 nights
- • Submitted via mobile
Check in lines can be long but the staff does a good job of keeping ot moving. TV was having issues when we first came in but my techy bf was able to adjust a wire and fix it. I know this may be out of the staffs control but it would be nice to have more signs for the walkway to excallibur because i got lost a few times lol
I stayed at the Luxor a few years back, although I didnt have a bad experience, I didnt have an amazing experience. It was middle of the road. When picking my hotel this time around I was attracted to Luxor again because we had no issues the first time and the prices are low. I am so glad we decided to stay there again because everyone that I interacted with at the hotel was very kind. The gentleman who helped us check in, I think his name was Josh, was very engaging and funny. We were having issues with mobile check in wanting us to wait for our room a few hours after check in. Josh got us into a nice room and even credited the room $75 because I shared with him that it was my birthday. Even the staff at the Daquri bar in the lobby was really nice. Every person I interacted with there seemed happy to be there and excited to engage guests. Amazing customer service skills and one of the biggest reasons I would return to the Luxor!
Stayed in April 2024
-
Reviewed: 29 April 2024
Carol
United Kingdom31 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Pyramid Two Queen
- • Stayed 3 nights
- • Submitted via mobile
Its position
Stayed in April 2024
-
Reviewed: 29 April 2024
Leonardo
Brazil5 reviews3 helpful votes8.0“Very nice”- • Leisure trip
- • Couple
- • Pyramid Premier King
- • Stayed 2 nights
- • Submitted via mobile
Carpet on the rooms
Localization
Stayed in April 2024
-
Reviewed: 28 April 2024
Jennifer
United States7 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Pyramid King
- • Stayed 4 nights
- • Submitted via mobile
No fridge or microwave in the room.
The deli had great food and was more affordable than any of the other options.
Stayed in April 2024
-
Reviewed: 28 April 2024
Luis
United States2 reviews7.0“I’ll look for another hotel”- • Leisure trip
- • Couple
- • Pyramid King
- • Stayed 2 nights
- • Submitted via mobile
Cold ambient
Nothing special
Stayed in April 2024
-
Reviewed: 28 April 2024
Barry
Australia12 reviews7.0“Spoilt as above, we will never stay in a residence that doesn’t have same again”- • Business trip
- • Family with young children
- • Tower Premier Two Queen
- • Stayed 2 nights
- • Submitted via mobile
No in room coffee making. Too long a distance to get some, cost of coffee and time it took to get coffee. Made it all very annoying
Quality of room, clean,location,
Stayed in April 2024
-
Reviewed: 28 April 2024
Amelie
Germany6 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Pyramid Two Queen
- • Stayed 3 nights
- • Submitted via mobile
Could use some refurbishment, very outdated and old. Other hotels on the strip have nicer shops and restaurants and look more modern and nice.
Good location right at the strip.
Stayed in April 2024
-
Reviewed: 27 April 2024
Inga
United Kingdom5 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Pyramid Premier Two Queen
- • Stayed 1 night
- • Submitted via mobile
The whole experience was very overwhelming, a lot going on in one hotel. The smell of cigarettes was one bad point, and clogged bath drain was the other.
Stayed in April 2024
Guests also reviewed these properties:
-
Galaxy MacauMacau, Macao
-
Turtlecove AccommodationWhitianga, New Zealand
-
Porto Preguiças ResortBarreirinhas, Brazil
-
Pousada GaratéiaBombinhas, Brazil
-
Green Rich Hotel Yamaguchi Yuda OnsenYamaguchi, Japan
-
Amo's ApartmentBucharest, Romania
-
Apartamento Hotel Puerto BanusMarbella, Spain
-
Marlin Beach Hotel - All InclusiveSunny Beach, Bulgaria
