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Vegan food, Gauthier's restaurant, rooms, beds, checkout lockers, service, entertainment, spa, gym, the setup

Stayed in May 2024

Boathouse staff are not as friendly as the hotel staff. Food at the Pennisula is not the same standard or favouring as XO or the main dining restaurant.

Friendly hotel and restaurant staff. Amazing housekeeping service. Wonderful variety of pools and lounging areas. Clean. The room like the entire hotel is stunning, spacious, well decorated and thought out. Excellent selection at breakfast. Highly recommend the rum tasting offered by the hotel. Great activities on offer - tai chi, yoga, snorkelling, glass bottom boat trip, variety of water sports. Food at XO restaurant is delicious!

Stayed in April 2024

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Immaculate grounds, amazing views and such caring staff

Stayed in March 2024

Music - It was the worst elevator-music you've ever heard. They need to pay attention to their demographic a bit better on this front and find some nice chill music to play. Wifi coverage a bit spotty in some areas like the gym, and some hidden costs are a bit of a downer at times, i.e. room service charge and hire car collection/delivery costs you don't find out about until after you've committed to it.

This is an absolutely first-class resort. It has a very quiet location at the north of the island with a one of a kind private cove that is perfect for safe swimming, and beyond into the lagoon. Really helpful and lovely staff. Fantastic food. Drinks are okay. Tipping not required at all, but it might gain you some favours with the bar staff. The grounds are immaculate, there's loads of activities to do, which are free and there's additional paid-for options which will make this a stellar option for romantic couples. We took the Catamaran out for a couples sunset cruise and this was superb. Also enjoyed the on-beach You and Me dinner which was delightful. Wifi performed brilliantly. SPA massages were good. Overall, a truly fantastic place to spend a couple of weeks.

Stayed in February 2024

Better advertising of the various facilities within the resort so we knew the different options - I'd seen they did Water Aerobics so I showed up and I was the only person (it was still great fun!).

A truly special place, Paradise Cove isn't paradise because it's the most perfect or the most luxurious of resorts - instead, what makes it paradise are a combination of the beautiful surroundings, the amazing staff and the incredible food. When you put it all together you get a place which is both gorgeous and 'real'; which allows you to truly relax and holiday in a way you want to. There are plenty of places to sit - two pools, the beach and plenty of cabanas facing the sea and cove. Our favourites were the cabanas on the far side of the peninsula with an uninterrupted view of the bluest sea. Being in Michael's area for service was always amazing - he's a true gem. The resort never seems too busy and you can always get a spot where you need it (in the shade, in my case!). The Cove itself was not as sparkly and blue as the sea despite the team's attempts to clean it daily, so we preferred to swim the other side of the peninsula, but this did not detract from our experience at all. The food was exceptional. We also ate at The Cove and XO, as well as the buffets and Peninsula. I've never seen anything like the Christmas Day buffet - Kevin, the pastry chef, had been cooking for 2 full days apparently and it showed. He's the one responsible for the fully edible chocolate Christmas trees in our rooms which the previous reviewer talked about. Incredible attention to detail. We particularly enjoyed Peninsula for lunch. I had two massages and a scrub at the spa which were gorgeous. The staff there were beyond lovely and it was a real haven. The gym is also very well equipped with two treadmills, two spin bikes, a rower, cross trainer and full sets of weights and weight machines. We used it quite a few times. There is a pool table, dart board and board games, as well as a well-stocked book shelf. We had a lot of fun in the evenings after dinner.

Stayed in December 2023

The beach in the Cove got green and quite smelly with loads of plastic waste in it towards the end of the week because of stagnating water - wasn't the best to swim, especially the smell. Perhaps weather related. The All Inclusive pricing is too expensive for people who don't drink alcohol. We had lunches and coffees all week on half board and never matched the all inclusive pricing, we were well below that. Hard to justify the cost of all inclusive.

We had an amazing week! Staff was so kind, polite and friendly. Food was delicious, the hotel is big enough so we're not on top of each other with other customers. Food was incredible, everything was freshly cooked and catered for all tastes such as vegan, veggie, meat, fish etc. The hotel infrastructure is also beautiful.

Stayed in November 2023

The setting of the hotel is absolutely beautiful with the eternity pool looking over the ocean to a little island in the distance. There are so many private cabanas to relax and the staff were the most friendliest I’ve ever met.

Stayed in September 2023

Everyone is super nice!

Stayed in September 2023

Highly recommended, we had a wonderful stay!

Stayed in August 2023

Nothing.

Probably the best food at a resort we've ever experienced - the sushi restaurant XO is incredible as well as the other restaurants. The staff were so friendly and the place truly does feel like you're living in a little slice of paradise. We spent the second half of our honeymoon here and we wouldn't change a thing. We also got a free room upgrade which was amazing.

Stayed in July 2023

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Fantastic facilities and staff so helpful. Loads of food and drinks choice and the setting is so peaceful and quiet.

Stayed in July 2023

You need to book the restaurants before your stay if you want to eat something which is not a buffet

facilities food

Stayed in July 2023

It’s a shame that there was no option to switch to a lunch meal instead of dinner when on HB. it actually would have cost the hotel less, I think, but there was no flexibility, where all other hotels I’ve stayed in usually offered this. The room had a few issues and whilst they were sorted, I wouldn’t expect to arrive at a 5 star hotel and have these issues ie. light not working, marked scatter cushions, sink that wouldn’t drain. the bar and Paradise restaurant lacked attentive service at lunch times and the evening meal at the Paradise, whilst presented well, my main dish was very bland. it feels like the hotel needs an over- seeing role to check for the things that a guest would see or experience ie service waiting time for lunch at both bar and the Paradise restaurant, the final touches in the hotel room on arrival so there’s no issues (I don’t think the cleaners can do everything and aren’t paid enough to be totally responsible)

romantic, lots of sunbeds situated around the property, so it never felt crowded. Options for where to eat on HB or AI was good. tea (ice) and biscuits each day was a lovely touch. our room was decorated one evening with petals and a towel used to create swans, which was just beautiful. Breakfast was also good. Restaurant with buffet food was very good. XO restaurant also good for a different option. Some of the team were great and very helpful. others seemed less engaged. overall we enjoyed our stay here and with some improvements, it would be super.

Stayed in June 2023

Staff were incredibly accommodating and pleasant throughout. they really made the trip

Stayed in April 2023

Food was decent (breakfast buffet the best of the choices), but dont bother with the "Peninsula Restuanant", but not near the standards of other places around the globe. This is probably partly to blame on the island itself and the lack of certain produce etc. Do not expect a fine dining experience. Parts of the hotel staff was nice, but we also encountered staff (i.e. at the reception) who could barely help us book a table at one of the three restaurants and who said things that were plain wrong. Really disappointing for a hotel of this caliber. Note, that if you are only there for a few days, you will have a hard time finding availability at one of the three special restuarants and the spa. Also, most of the activities has to be booked 48 hours in advance, meaning this is difficult if you only have a few days here. Also tried to communicate with the hotel in advance, but the response time was awfull (between 3-4 days). Hence, make sure to initiate any conversations with the hotel WELL in advance. Food, wine, drinks etc. are twice or trice as expensive compared to the rest of the island (however the food is also of a slightly higher quality, albiet far from EU/NA standards).

Very nice facilities and surroundings. Rooms are really premium quality. Excellent departure lounge with a private cabin which includes shower etc. meaning you can stay at the hotel until your flight leaves (small additional fee for this service though, which the hotel forgets to mention in advance).

Stayed in April 2023

the staff were amazing and the rooms beautiful and comfortable

Stayed in February 2023

Food was good. But room for improvement.

What an amazing property… will come back

Stayed in February 2023

The place and the staff are simply the best , it's really a paradise

Stayed in February 2023

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Small, boutique adult only with fabulous staff. fantastic food and all inclusive experience

Stayed in February 2023

Excellent facilities. Great food and great location

Stayed in January 2023

Service could be a little slow, gym is quite small, impossible to book a bike tour unless very in advance, a little far from the airport

It was our honeymoon and we opted in for an all inclusive option - typically those don't offer the best quality food but Paradise Cove went above and beyond. Beautiful place perfect for a romantic getaway :) Staff is very friendly! Good activities throughout the day

Stayed in January 2023

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incredible! loved everything about it from start to finish, the food the staff the rooms the pools and the drinks - everything was perfect!

Stayed in January 2023

to be honest this is 5 star hotel with really good servic but, we can’t say it’s luxry hotel, the service is really good, they carefully listen to what we need, even the chef came to us and asked if we need something special to dinner.. this is incredible they wanted to make sure if our stay is remarkable …

Stayed in December 2022

Shower pressure wasn’t the best, and was a shame couldn’t get snacks delivered to the sun beds (first world problems!!) but they were honestly the only things that we can think of, it’s an amazing place and staff and service is just fab!

Amazing hotel with the most fabulous service. Every staff member so friendly and polite and professional at looking after you. Beautiful setting, well maintained gardens, nice coastline and fab penninsula to relax in the day and enjoy drinks/dinner at night, superb fish restaurant, main restaurant buffet excellent quality, rooms were stylish and very comfortable, evening entertainment good and lots of games to play at the bar too, bikes to take out to wander local villages, nice boutique shop, tennis courts available, just a fab honeymoon location :-)

Stayed in November 2022