Boulevard Kukulkan Mz 48 lt 8-01 Km 9 Zona Hotelera, 77500 Cancún, Mexico
#158 of 211 hotels in Cancún
Guests' ChoiceBased on 276 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.9
Facilities
7.3
Staff
7.8
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 23 May 2024
Bas
SpainIt wasn't cheap. Ok, there was the open bar, but it wasn't really inviting anyway to stay for more than maybe two or three drinks. Weird smell on the hallway.
Pool area is big and there's a nice view from the top. But drinks not allowed. Wish there was a bar there. Rooms seemed clean but there was a smell on the hallway. Large air purifiers running day and night is not a good sign.
Stayed in May 2024
Reviewed: 21 May 2024
Judith
MexicoSunshades on the patio without music all day Conditioner separate to shampoo Refillable water bottles Maybe a QR code instead of wristband that had a $700 charge if lost… we were in a swimming competition so wristbands get lost! Free bar was a wierd perk No mention of the race although lots of guests were attending
It was close to the sporting event we attended - cruce Cancun
Stayed in May 2024
Reviewed: 18 April 2024
Ivelisse
United StatesSmall room without decoration.
Location Comfortable beds. Unlimited bar
Stayed in April 2024
Reviewed: 15 April 2024
Amal
United Arab EmiratesThe safe was not working. There are no porters you have to do everything yourself
Location and staff are nice and helpful. Happy hour was nice
Stayed in April 2024
Reviewed: 14 April 2024
Mkillero
BrazilBig mess to do checkin. Could be a open bar in the pool also.
Stayed in April 2024
Reviewed: 3 April 2024
Bismarckmoura
BrazilVery well located, near to the best restaurants, and easy to walk around, including by bus.
Stayed in April 2024
Reviewed: 31 March 2024
Michal
Poland-
Great location, open bar and swimming pool.
Stayed in March 2024
Reviewed: 23 March 2024
Aaron
United StatesGreat location
Stayed in February 2024
Reviewed: 23 March 2024
Melinda
United StatesThe bathroom door is a sliding mirror, zero noise block while you using the restroom😏
The location is amazing, staff are super friendly, family games & free bikes are nice options
Stayed in March 2024
Reviewed: 12 March 2024
Aurora
United StatesThe smell of the hallways
Location and staff
Stayed in February 2024
Reviewed: 11 March 2024
Zaira
SwitzerlandLocation is excellent but other than that I wouldn’t recommend it for more than 2 nights
Stayed in March 2024
Reviewed: 11 March 2024
Koray
Turkeywe stayed with my business partner . I did not like the sliding door of the bathroom. It was not able to maintain privacy.
mainly I liked the location of the hotel.
Stayed in March 2024
Reviewed: 12 November 2023
Andrew
United Statesclubby vibe. no shade at pool, room phone didn;t work, tv remote was dying, no smart TV, fridge barely got cold.
Clean and modern, nice staff, open bar
Stayed in October 2023
Reviewed: 18 October 2023
Haffeez
United States1. Hallways to rooms very filty and smelly 2. Promised a coffee maker, room never got one 3. Promised two bottle of water every day, only goy on some days 4. While cleaning the room, maid sweep my reading glasses under the bed
Location - Excellent Room - Very Good Pool - Very Good
Stayed in October 2023
Reviewed: 13 September 2023
Melissa
United Arab EmiratesThe staff were not attentive. Security guard made me leave my suitcase away from the desk but allowed other people to take theirs. It was VERY weird.
The room was a nice size and clean, a little dated though. Nice location.
Stayed in August 2023
Reviewed: 8 August 2023
Emily
United StatesCommon areas weren’t air conditioned. Rooms were bare.
Good location, easy parking.
Stayed in August 2023
Reviewed: 6 January 2023
Kaori
United Statespool is not so good.
location
Stayed in January 2023
Reviewed: 12 November 2022
Zelda
United StatesVery good location.
Stayed in November 2022
Reviewed: 9 November 2022
Enrique_v
Peruclose to everything, including the beach, hard rock cafe, coco bongo, etc.
Stayed in October 2022
Reviewed: 5 November 2022
Judith
Dominican RepublicPoorly kept. Everything old and rooms need to be better ventilated.
Convenient location
Stayed in November 2022
Reviewed: 3 October 2022
Jean
HondurasBreakfast was very simple to few options for tourists, maybe its good for locals but not for tourists especially if you need to eat well before having a heavy day on your tours.
Perfect Location for beach and party at night, excelente staff service and good instalations in the hotel.
Stayed in September 2022
Reviewed: 20 September 2022
Sam
El SalvadorThe listing said breakfast was included, but it was not included. Then, we asked for a sofa bed, and they never put it. The guy at the bar was not that nice.
Beautiful hotel, located a few steps from the beach, the staff was very friendly and we enjoyed nice views from the rooftop. Definitely we'll come back
Stayed in September 2022
Reviewed: 26 July 2022
Lee
Trinidad and TobagoNothing really,
The happy hour was nice. You got free drinks from 11am to 11pm. As well as free breakfast.
Stayed in July 2022
Reviewed: 22 July 2022
Aurora
United StatesNot very fancy
Convenient to downtown
Stayed in July 2022
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