Amazing views, rooms, decor, food and people.

Stayed in May 2024

Fantastic secluded gardens and swimming pool. Breakfast and French pastries are memorable.

Stayed in March 2024

The walk in to town is not great - it’s only a few blocks but there is no footpath for most of it and at night time it’s really dark in sections. Just something to be aware of if you are travelling with kids or a group. Surprised there was no milk (or some sort of dairy creamer) in the room for coffee given all of the extra details that were so spot on. The spa ‘experience’ is excellent however the actual massage was not great. I wouldn’t get a relaxation massage here again. The roof top bar was out of service when we stayed. I can imagine that after the renovations it will be spectacular and provide the additional views featured on the website.

Beautiful setting. Room was spectacular and the bed was divine to sleep in. Lots of hot water for both of us to shower at leisure. The restaurant and cafe were both excellent and the continental breakfast - with high end pastries was delicious. Highly recommend the fig danish. The 1pm check-out allowed us to climb the mountain without rushing and still make it back in time for a shower and check-out.

Stayed in January 2024

The bed platform made a little noise.

Huge bed, very spacious room, well organized, beautiful view

Stayed in November 2023

The hotel is split in 2, on both sides of a street. I was in the newer building - and my room (14) was very very noisy. There is a garage underneath and from about 7am there is lots of noise throughout the day. It is however quiet during the night and a very comfortable modern room.

Beautiful hotel - lovely setting, staff are fantastic and very helpful. It's only a short walk to the town centre. The restaurant is very good and the breakfast especially delicious.

Stayed in November 2023

Blind isn’t fully black out due to gaps round edges - super minor point though and not an issue for us

Beautiful hotel, lovely spacious room, really comfy large bed. Nice pool to relax by. Great shower Breakfast was good and staff very friendly

Stayed in June 2023

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todo impecable! sobretodo la atención amable del personal

Stayed in June 2023

I hadn't been told what was included in the free breakfast (only fruit, pastry and coffee) which was delicious but limited. I don't drink coffee and there was no black tea available. The location is nice and quiet, 10 minutes walk from centre but be aware if you're walking, it's at the bottom of a very steep hill.

The room was beautiful and peaceful with mountain view, flowers and hummingbirds outside of the window. Huge, comfortable bed and bedding. I enjoyed the spa and little pool too. Overall a great place to unwind.

Stayed in May 2023

Our room could have been cleaner, there was a lot of dust under and behind the bed. Really just the places where you don’t normally look weren’t clean so it wasn’t too bad.

The property is so beautiful and well-maintained, and they make your experience special by reaching out before your stay to greet you and make you feel recognized. The pool, spa and restaurant all have very relaxing vibes and you can spend the whole day enjoying the peace and serenity of the place. the aromatherapy presentation on arrival is another great touch!

Stayed in April 2023

the check in was messy and slow, when you come tired from a trip this is a killer. we also waited really long to get our car as there was nobody in the parking lot which made us feel unsafe since we had the car fully packed.

the massage and temazcal experiences were splendid. the food was delicious and the hotel in general is really nice.

Stayed in April 2023

Wi-Fi choppy

Amazing hotel with nice staff and great amenities

Stayed in March 2023

WiFi out of range, We stayed on room 2 and shower temperature changes constantly.

Stayed in December 2022

there is nothing I didn’t like about the property. the town is a short uphill walk but nothing to strenuous.

beautiful property and room. everything was perfect and curated, luckily to my liking. wonderful statues and water features everywhere.

Stayed in September 2022

Hotel staff are very helpful, however it would be advisable that they are instructed about some details in the restaurant and spa.

The hotel set up, the view of my room, the gardens and quality of bed clothes.

Stayed in September 2022

The entire hotel is beautifully designed with exceptional care for detail. The simple luxury allows you to soak up the beauty of the landscape. It exceeded my expectations on every level. This is the third hotel I’ve stayed in in Tepoztlan and by far the best. I look forward to returning.

Stayed in June 2022

I didn't like that guests couldn't use the suana/steam room without booking a massage.

I loved the property and rooms are beautiful?

Stayed in May 2022

I really enjoyed my stay. I wasn't expecting this level of comfort and service. I honestly congratulate all. I wanted to escape from city and this was the perfect hotel for me! Im def coming back. You can tell owners and workers put all their heart in this property.

Stayed in April 2022

The included continental breakfast was not until 9am. Fine but a little earlier would be good

The room. Clean and friendly staff nice gardens and pool area although a little small. Restaurant food was good

Stayed in April 2022

I would have liked to have stayed longer.

Everything was perfect. The service in particular was above and beyond - arranging transport, COVID tests etc. The facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must!), a fine restaurant, and amazing gardens & pool with a view of the mountains. It was a holiday weekend so the traffic was insane - go in the week if you can.

Stayed in March 2022

the rooms should be soundproofed, or they could provide white noise machines - otherwise the “neighborhood alarm” of “barking dog versus rooster” is a surefire way to get you out of bed at dawn - which is a bummer because the breakfast doesn’t start until 9.

gorgeous hotel - we stayed years ago and it’s just as lovely, with a new spa added on. the staff in the restaurant and the therapists at the spa were incredibly kind.

Stayed in March 2022

the Pool was not very clean today

every thing

Stayed in March 2022

the Pool today was not clean enough …

every thing

Stayed in March 2022

Best place in Tepoz if you are looking to rest and rewind for a few days, rooms are clean and very comfortable, the pool area is AMAZING, great music in all common areas. Beautiful gardens and friendly service.

Stayed in March 2022

nothing

everything

Stayed in March 2022