Nothing

The garden and pools of this hotel are amazing. The entire complex is like a Mayan town in the jungle. The garden is huge. Pictures don’t do it justice. The pools (multiple) are cooled and so relaxing. We saw many rare birds, howler monkeys and a crocodile from the garden and pool. Room was very large and clean. Restaurantje was amazing. It can look kind of tacky based on the pictures, but in reality this hotel is very beautiful. I’m glad we spent two nights here, we decided to spend an entire afternoon at the pool here because it was so nice.

Stayed in May 2024

The hotel is really well kept and the staff & maintenance is amazing! Our dietary restrictions were well taken care of & the food itself was really tasty, which was hard to get as vegetarians in the region. The rooms also were really spacious and amazing, and made you want to spend time in them. However, would have to say that the hotel is on the more expensive side in general.

Stayed in March 2024

Nothing, it was really a perfect stay for us

Highly recommend booking this incredible hotel with only 8 rooms while in Palenque. The staff is lovely, the rooms are big and very comfortable. The big plus is the pool area, built in the jungle and so peaceful. We saw a beautiful parrot while swimming and some monkeys in the trees in the evening.

Stayed in April 2024

Lovely small hotel set in gorgeous gardens with a lake and swimming pools. We had two lovely large rooms across from the main building. Our rooms had lovely facilities and furnishings. We stayed for 2 nights and ate at the hotel each night which had a good menu choice. We had the continental breakfast which was enough for us but wider options also available. The hotel recommended Mildred Lucas for tour and jungle walk of the Palenque Archeological Zone. Mildred was amazing and we had the best guide and walk and I would highly recommend this for your visit to Palenque. We saw and heard howler monkeys whilst there so an extra special part of our visit too. We had a hire car and safe parking in the grounds of the hotel and we explored Palenque town a little too and lovely restaurants in the town available too. I would recommend this hotel and the small size provides a lovely feel and environment. We found all the staff here very friendly, helpful and professional. We would love to return.

Stayed in March 2024

Felt a little bit weird that we were the only ones at the hotel

Beautiful setting and good service

Stayed in March 2024

The neighborhood as it’s around with houses on one side and a ranch on the other, what makes the jungle effect less impressive.

The Design of the hotel inspired by the Mayan culture and in the jungle

Stayed in March 2024

The setting is so lovely. The short walk through lush jungle foliage to the pool really makes you feel like you are completely isolated, but you are not. The rooms were super comfortable, and included all of the necessary amenities, and so much more. Pamper yourself. You won't regret it!

Stayed in February 2024

Everything was perfect. The most beautifully unique place we ever stayed.

Stayed in February 2024

Charming and helpful staff. Small and full of character Clean and tidy

Stayed in February 2024

a bit pricy

The room decoration, to us, is very nice, spacious and special. Perhaps someone may not like the antique styled decoration. The staff is very friendly, polite and helpful. The food in the restaurant is good, much better than the food outside in the same area. The swimming pools are beautiful. Our favourite is the pond/lake where we sat there after a whole day excursion with a glass of wine. We stayed there in January but we were surprised that there wasn't many mosquitoes. We sat by the pond for 2 hours around sunset time without any insect repellant but had no mosquito bite.

Stayed in January 2024

Pool not appealing

Fantastic staff, Lovely rooms, GREAT food, outstanding location, incredible massages

Stayed in October 2023

Very friendly staff, quiet, exeptional swimming pools, very nice architecture, the massage at the lake was a highlight, food at the restaurant was very good with italian and german influence.

Stayed in September 2023

There's nothing we can say against this place. It's rather unusual to have this high standard services in Mexico. It's not really cheap, but it's definitely a great value for your money.

Located right in the middle of the forest, half way between downtown and the archeological site of Palenque, this hotel is amazing. Not only it's clean and very comfortable, rooms are wide and nicely decorated. Staff is kind and very attentive and they can help you to fix your excursions. It's not very big, only 8 rooms distributed in a few huts. A great point is its swimming pool, from where you can hear the monkeys while relaxing and even take a steam temascal bath. The restaurant serves delicious and proper meals. Breakfast is included in the price and it's one of the best we've ever had in a hotel. We were so lucky to be the only guests in our 3-day stay and we were treated like kings. We highly recommend it to every traveler as it will make their visit to Palenque an unforgettable one.

Stayed in September 2023

Can’t think of anything

Everything! Staff, restaurant, service, garden, location

Stayed in September 2023

Breakfast and dinner were acceptable, but not great (e.g. orange juice not available at breakfast). Probably due to low season (we were the only guests). We asked for a room with twin beds for the family, but that could not be arranged (even though the hotel was almost entirely unoccupied). Some of the equipment starts to feel dated, e.g. the coffee maker in the room didn't work and the airco in one of the rooms was very noisy (in the other room it was newer and worked fine).

This is the place to be in Palenque, with large and beautifully decorated rooms. The original founder of the hotel designed the place as a Maya village, successfully decorating it with nice copies of Maya art. There is a large garden and lake with great jungle feel (and visited by animals like howler monkeys and exotic birds, including an ara). The swimming pool area is very inviting for some time off after visits.

Stayed in July 2023

The location is amazing, and the hotel so! Great rooms, great restaurant and great pool surrounded by forest. We saw monkeys, a parrot, bats and more during our stay at the hotel. The staff is so kind and helpfull. The maya ruins and the jungle is close by, you can just take the collectivo-bus a few hundred meters from the hotel to go there. We would really recommend this hotel!

Stayed in July 2023

Nothing

Everything was perfect! The rooms are spacious and the details on the property will blow your mind! This has to be the best place to stay in Palenque!

Stayed in June 2023

Everything was done at the highest level of excellency. the staff, the rooms, the grounds and the restaurant.

Stayed in May 2023

nothing

The included breakfast was coffee, bread, fruit, granola, yogurt and watermelon water. excellent. no protein though. could order breakfast from menu. Had dinner all three nights in the Hotel and the service was excellent as was the food. Why go anywhere else. At night we could watch the bats hunt bugs and hear the Howler monkeys.

Stayed in May 2023

Charming boutique hotel in a rain forest-type setting outside of town. Really enjoyed the tropical feel along with the birds and monkey sounds around us. Rooms and facilities were very clean and well kept. The food and drinks at the hotel were delicious. here is only a few rooms in the hotel so we felt like we had the place to ourselves. It costs a little more than you would pay in town but my wife and I thought it was a good value. Having an on-sit masseuse was a huge plus after a long day of tromping around the ruins!

Stayed in March 2023

However it feels a little run-down. It was also a shame that the jungle setting couldn’t be seen from the room or from the dining area.

Great location for the Palenque ruins and communication for organising tours was excellent. The design of the hotel is in-keeping with the Mayan culture that you’re here to see.

Stayed in April 2023

The only thing we didn’t like was the very noisy racket made by the howling monkeys @ 4 in the morning which lasted almost an hour. I used earplugs in both ears & I could still hear them. I realize that’s something the hotel can do nothing about & it only happened on one of the 3 nights we stayed. We would only like to recommend d putting a towel bar inside the enormous shower. That would be convenient for hanging wet swesuots or just your bath towel.

The room was huge and well-appointed with a mini bar stocked with not only complimentary water but also with complimentary beer & soft drinks. The bathroom was also huge & the shower had 2 shower heads, a regular one & a rain shower one overhead. The a/c worked fine as well as the 2 ceiling fans. The outdoor porch sitting area was very nice, too. The staff were all very helpful, cheerful & nice. Lastly, the food was truly excellent!!

Stayed in April 2023

that I had to leave

beautiful surroundings, clean , great staff

Stayed in April 2023

Asked hotel for advice about taxis from VSA but they did not respond. Luckily this was not a problem. TV options were pretty limited.

Very comfortable and large room, comfy bed and AC/ceiling fan worked well. Breakfast and lunch at the restaurant were very good and reasonably priced. Staff was helpful and friendly.

Stayed in March 2023