1609 South Stephenson Avenue, Iron Mountain, MI 49801, United States
#10 of 10 hotels in Iron Mountain
Guests' ChoiceBased on 183 hotel reviews
5.4Cleanliness
6.1
Comfort
6.1
Location
7.7
Facilities
5.7
Staff
7.5
Value for money
6.7
Free WiFi
5.6
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End of dialog contentReviewed: 21 April 2024
Ricky
United StatesStairs door propped open with towel
Where it was
Stayed in April 2024
Reviewed: 28 September 2023
Colleen
United Statesour floor was new laminate, but dirty. only one comfortable chair w/a desk chair. curtains on one window doesn't even cover window top to bottom so streetlight came right in. Also, they advertise a continental breakfast... cold cereal (2 flavors), bread, waffle mix and yogurt. when Danish and other items were advertised. And even tho hotel is smoke free, they have the ash trays where people sit and smoke right at the doors to get into the building
location of the hotel is fine.
Stayed in September 2023
Reviewed: 14 August 2023
Anna
United StatesBreakfast was not good. Rooms were semi clean. Hall ways and stairs were filthy
Front desk was nice and welcoming
Stayed in August 2023
Reviewed: 7 August 2023
Nicole
United StatesVery dirty place. Advertises for free breakfast, the Sunny D was still sitting out from the day before.
Beds & Towels were the only thing clean in the place.
Stayed in August 2023
Reviewed: 31 July 2023
Christina
United StatesThe outside garbage cans were overflowing and maggots had taken up residency on top of them. The room appeared relatively clean but there was significant OBVIOUS water damage on the ceiling (repaired many times but never fully repainted). There were no bath towels in the room (3 hand towels and 2 wash clothes but no towels). Blankets appeared to be for a queen sized bed but put onto a king. All of the windows had views of concrete walls (odd). Pool is very run down and hot tub wasn't working. Hallways were filthy. And general up- keep is just neglected. Unfortunate because it seems like it has the potential to be really nice...
The price was right and the room was huge. Breakfast was OK. Issues that came up were resolved relatively quickly.
Stayed in July 2023
Reviewed: 16 July 2023
Shannon
United StatesScheduled our booked rooms on opposite sides of hotel. Hallways filthy. Lights unplugged in room- had to move bed to connect the lamp. Other guests were in parking lot having a bbq with lawn chairs and their kids were running through the parking lot. Water rings in toilet. Beds extremely uncomfortable. Pool was out of order but this wasn’t disclosed on website or updated. No toiletries in room except a single small bar of soap. Rooms are quoted as queen beds, but no bigger than full. Additionally the tv doesn’t work in the room and we were not notified of that when we checked in.
Nothing
Stayed in July 2023
Reviewed: 15 June 2023
Lembcke
United StatesThe rotten food in the refrigerator The spa tub didn't work The pool was closed
Stayed in June 2023
Reviewed: 19 March 2023
Jacqueline
CanadaThe bathroom sink was plugged, the bed was old and the pillows were old and flat. The room was freezing when I entered - the room heater was noisy and when I turned it off it made a dripping sound for the rest of the night. Furniture was old and mismatched.
Breakfast was a pitcher of Tang and a bag of bread next to a toaster. I skipped it.
Stayed in March 2023
Reviewed: 15 March 2023
Miller
United Statespool was down;bathroom had a used soap bar inside; can’t say for sure the sheets were replaced before us due to dark long hair being inside in the bedsheets discovered while leaving our stay
I loved the easy access on parking and getting into the building
Stayed in March 2023
Reviewed: 3 March 2023
Theresa
United Stateshot tub
location
Stayed in January 2023
Reviewed: 30 January 2023
Michelle
United StatesThe hot tub & pool were closed for maintenance. Breakfast was terrible.
The new flooring in the room. The gentleman at the front desk was kind.
Stayed in January 2023
Reviewed: 8 October 2022
Theresa
United Statesneeds update
coffee
Stayed in October 2022
Reviewed: 18 September 2022
Marilyn
Canadaold and dingy
price
Stayed in August 2022
Reviewed: 11 September 2022
Larry
United Statesbathroom fan was very loud and bathroom sink was spraying water everywhere when you turned it on
breakfast was very good and location was great
Stayed in August 2022
Reviewed: 10 September 2022
Roger
United StatesThe rooms are a little dated.
N/A
Stayed in August 2022
Reviewed: 25 July 2022
Jacquie
United Statesneeded maintenance
it is in a good location.
Stayed in July 2022
Reviewed: 23 July 2022
Cassandra
United StatesThe kids liked the pool. The room was clean, the bed was uncomfortable and the breakfast was ok.
Stayed in July 2022
Reviewed: 13 July 2022
Kevin
United Stateslighting was poor. bathroom was in terrible shape.
location was convenient. AC worked well. staff was nice
Stayed in June 2022
Reviewed: 21 May 2022
Jason
United Statessmelt like pot throughout the hotel
Stayed in March 2022
Reviewed: 29 April 2022
Norman
United StatesNo working pool & no breakfast/coffewe
Price & Location
Stayed in April 2022
Reviewed: 14 February 2022
Kyle
United StatesCalled about the hot tub being open and the guy on the phone said yes! checked in and signs were at the desk and on the pool room saying pool is down, beds were way outdated old style spring beds and the pillows were flat it’s been several days and my back is still messed up from the beds, the sink and bathtub both back up with 10 seconds of water use and takes a long time to drain. the heater wall unit sounded like it was going to explode at times very loud and violent noises if you get room 218 I recommend you you ask for a different room.
location was important near the center of town, and it was cheap. lobby area and breakfast room were updated and look modern
Stayed in February 2022
Reviewed: 31 January 2022
John
United StatesNo breakfast, very thin walls, and bed smelled of urine
Price
Stayed in January 2022
Reviewed: 26 January 2022
Lisa
United StatesBed was hard; even the pillow was hard
Inexpensive and perfect location for me
Stayed in January 2022
Reviewed: 17 October 2021
Dale
United StatesOur room was as small as a closet the bathroom we could hardly get out of the tub without banging into the toilet there was no breakfast because of covid which I understand but their bag breakfast had a bottle of water one tiny tangerine and a granola bar we felt like they didn't want to spend money on their guests they didn't even make the bed the next day
They're hot tub and pool area was very clean and Obey all rules of covid
Stayed in October 2021
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