Domicilio conocido s/n camino a la playa frente a la secundaria, 70947 San Agustinillo, Mexico
#1 of 24 hotels in San Agustinillo
Guests' ChoiceBased on 76 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.7
Staff
9.8
Value for money
9.0
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Yorick
NetherlandsThis was heaven on earth. There is no way you can be more on the beach than here. We had the apartment with kitchen on the ground floor. There was a big terrace with chairs. We had our own loungers. The apartment was beautifully decorated and well appointed. People were super friendly. The restaurant was really nice. The beach itself is stunning. It’s so beautiful and clean. I’m so glad we stayed three nights.
Stayed in May 2024
Reviewed: 9 April 2024
Emmanuel
MexicoNot much…
Close to the beach, excellent restaurant, availability, kindness and friendliness of all staff
Stayed in April 2024
Reviewed: 30 March 2024
Kimberley
CanadaIt would be nice if there was the option for a mattress so that families who stay in the king suite have more sleeping options, especially when travelling with older kids who might not sleep well together. The price is also very high for Casa Bagus. But I knew this when I booked it and it was my choice so I can hardly complain, but this was a first for us to spend so much per night on a room. It did not disappoint, but I would also say it is not the best value. A mini fridge and complimentary tea and coffee should be included.
Beautiful room, super comfy bed and perfect location in front of the safe swimming beach. Staff was very nice. Onsite restaurant was good, convenient and not particularly expensive compared to other restaurants in the area. Food always prepared fresh, served piping hot.
Stayed in March 2024
Reviewed: 15 March 2024
Josh
United StatesMini-split condensation leaked all over room floor on first night (but was fixed the following day with no additional problems during our stay). Sheets felt rough and noisy (maybe a personal preference thing). On-site restaurant (separate business) had good food and service, but seemed significantly overpriced compared to everything else we tried during our stay.
Staff very attentive and gracious. Location is prime spot on the beach and perfect for walking to both San Agus and Mazunte. Mattress and pillows very comfortable. Housekeeping kept room very clean. Minimal sound transfer between rooms.
Stayed in March 2024
Reviewed: 7 March 2024
Michael
United StatesTotally out of control of Casa Bagus but someone in the local government thought it would be a good idea to install very bright LED lights on poles on the beach. These lights shine into some of the rooms and are most irritating. Pretty sure the turtles aren’t very happy either.
Great location and the most wonderful staff. Delicious food! Whale watching was amazing.
Stayed in March 2024
Reviewed: 15 February 2024
Huw
United KingdomNothing! Maybe the sun loungers could have slightly more comfortable cushions and be able to sit more upright - but then we did spend a lot of time sitting on them!
This is a little bit of paradise. Perfectly situated on the beach almost everything about this place is perfection. From the sun loungers allocated to each room, almost always in the shade, to the small touches like water coolers, coffee machine and even a toaster! The manager Paco is a gem - whatever they’re paying him they should double it. The little restaurant, El Perla Negra, which is operated independently is fantastic. Great breakfasts and snacks through the day. It’s so good we wanted to extend our trip and come back at the end - sadly it was booked.
Stayed in February 2024
Reviewed: 12 February 2024
Betsy
CanadaIt was all good, not one complaint.
The staff are exemplary- Paco was funny and convivial, and lent us a boogie board. The resto staff, headed by Oscar, and Antone the lovely server were awesome, excellent food& service❤️ we had a fantastic week in beach level room 1 (very spacious w/ beautiful view) and highly recommend Casa Bagus.
Stayed in February 2024
Reviewed: 19 December 2023
Robyn
CanadaA small fridge would be a sought after amenity.
Right on a beautiful sandy beach, fantastic view with breaking surf and enthusiastic surfers, sunrise, nature at its best, serenity, comfortable seating on the beach and patio, clean everything, strong WiFi, convenient drinks and delicious food, exceptionally wonderful staff.
Stayed in December 2023
Reviewed: 10 November 2023
Jacob
United StatesThe wifi wasn't super good around the whole space but was okay for limited use
It was right on the sand on one of the best beaches. A beach with waves straight ahead, and a calm one for swimming just a few hundred feet to the right. Our room had a kitchen so we could cook our own food or order from the restaurant. Staff was friendly, bed was super comfy.
Stayed in November 2023
Reviewed: 4 October 2023
Annette
United KingdomWe loved that it's right on the beach! Our room was spacious, clean, and very comfortable, with tasteful decor and a great shower. We were very glad to have AC, it's essential as it's so hot and humid! The staff are friendly, we loved the relaxed vibe. Delicious food, try the ceviche and guacamole. Just wish we could have stayed longer!
Stayed in September 2023
Reviewed: 26 July 2023
Lauren
United StatesI guess the internet occasionally goes out, but that's not really a complaint. Truly the only experience we didn't like was when we tried to explore Mazunte and had a guy try to scam us on some chairs. We decided our beach was better and there were free chairs, so we just went back to Casa Bagus.
Literally loved everything about this place. The host was incredibly sweet and very thorough in showing us around the property. The restaurant on site is a gem. The chef is amazing and so accommodating. The room was well equipped and very comfortable. And, then there's the beach - the hotel is steps from it and they have a spot with chairs and an umbrella reserved just for you. Cannot say enough good things.
Stayed in July 2023
Reviewed: 16 July 2023
Mitch
AustraliaNothing
The most beautiful place I’ve been, right on the beach and the staff are great. Wish we could of stayed longer. Gracias
Stayed in July 2023
Reviewed: 20 June 2023
Jordan
United StatesStunning location. Friendly and helpful staff. Rooms are comfortable.
Stayed in June 2023
Reviewed: 4 May 2023
Dana
United StatesThe food was excellent. Everything about the place exceeded our expectations. We felt at home the second we arrived. Being right on the beach was out of a movie! We will be back!
Stayed in May 2023
Reviewed: 1 May 2023
Lisa
United Statesreally nothing. Nathan and I love visiting Mexico. I would say if you’ve never been to Mexico or this area…. it’s helpful to know that this is a quiet, sleepier part of the beach. walkable to other spots or Mazunte too. Come here to relax.
We absolutely loved our peaceful stay at Casa Bagus on the ocean. Manon, Gabriela and their team make you feel like family the moment you book. They email you tips about the area and your stay to help you pack and prepare. Once there, you are blown away by the beauty of the place. Right on the ocean, waves crashing, your own chairs and umbrella to relax in daily. The Perla Negra restaurant within the hotel lobby is simple and SO GOOD too. We went out for dinner and lunch in San Aug., Zipolite, and Mazunte…. But this place (Oscar, Mina, and Flor) put together healthy, fresh, delicious food. The shrimp are huge and so delicious. We ate tacos, burgers, ceviche, tostadas and shrimp pastas. Delicious every time we should have just eaten there every day! The rooms are simple, clean and comfortable. A/c is helpful when not use to the heat. Having our own recliner and umbrella each day on the beach to turn too was super nice too! Manon was our vacation guide and helped with connections, ideas, scooter rentals and even connected us to a local tattoo artist (and drove us there). We can’t say enough good things. We will be back in 2024. We wish we never left :) -Honeymooners Lisa and Nathan
Stayed in April 2023
Reviewed: 16 April 2023
Jim
United Statesnothing
location
Stayed in April 2023
Reviewed: 4 April 2023
Georgia
New ZealandNothing, it was perfect.
Absolutely amazing place right on the water with dedicated sun lounges. Best location on the beach. Modern, clean, personal (I think only 6 rooms), comfortable and all round perfect. Wifi was good and showers had hot water
Stayed in March 2023
Reviewed: 14 February 2023
Humberto
United StatesAmazing hotel RIGHT in the front of one of the best beaches in the WORLD.
Stayed in December 2022
Reviewed: 6 January 2023
Adrienne
United Statesconstruction noise from nearby projects was annoying but not at all the fault of the hotel
beautiful spot right on the beach
Stayed in November 2022
Reviewed: 1 December 2022
Daphne
CanadaThere was nothing to dislike.
All food from the restaurant in the hotel was excellent.
Stayed in November 2022
Reviewed: 18 November 2022
Suzanne
United StatesWe really enjoyed that the property was right on the beach. We appreciated that each room was given 2 lounge chairs. The staff was friendly and helped us arrange outings and taxi service. We were able to borrow some boogie boards to enjoy the waves.
Stayed in November 2022
Reviewed: 8 November 2022
Jack
United StatesGabi was so, so sweet!
Stayed in October 2022
Reviewed: 24 October 2022
Lawrence
United Kingdomunfortunately we had a couple of days off bad weather and there wasn’t any where else to go other than the bedroom as rain was coming in the reception/dinning area.
brilliant location and a lovely clean modern hotel, staff were super friendly and very helpful . lovely and small hotel very personal, had the beach to ourselves.
Stayed in October 2022
Reviewed: 15 October 2022
Suzanne
United Kingdomrestaurant opening hours were inconsistent, never sure when he was going to be there, which was a shame when he served up such good food.
The staff Gabriela snd Olympia were so lovely snd very helpful. we also loved the location. we s as Lao loved the restaurant food as everything was delicious.
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content