Camino Real no. 2 Col. Mariposas, Poblado Santiago Tepetlapa, 62520 Tepoztlán, Mexico
#9 of 59 hotels in Tepoztlán
Guests' ChoiceBased on 17 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
8.3
Facilities
9.0
Staff
9.6
Value for money
8.4
Free WiFi
6.1
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Showing 1 – 17
Reviewed: 13 August 2023
Rossana
MexicoAnything
The hotel is really nice!
Stayed in August 2023
Reviewed: 6 March 2023
David
United StatesNothing
Amazing staff. Gorgeous grounds.
Stayed in February 2023
Reviewed: 28 March 2022
Ma
SpainThere is almost no light in the rooms, it takes some time to get hot water in the shower so the water is wasted
Nice garden and pool, friendly and helpful staff
Stayed in March 2022
Reviewed: 18 January 2022
Victor
MexicoGreat staff and a beautiful place to relax
Stayed in January 2022
Reviewed: 4 September 2023
Listman
MexicoMy bedroom didn’t have WiFi or a door for the bathroom.
Nice building and large garden
Stayed in September 2023
Reviewed: 10 January 2022
Are
MexicoThis hotel is sold and promoted as an hotel boutique to have some quiet and relaxation, the prices are quite high for an hotel in the area but our stayance was far from quiet and relaxing. The whole weekend they had entire families with kids all aroud the hotel in all areas (non guests) , with kids watching videos on their mobiles phones quite loud and running/jumping/screaming throughout the entire hotel and even nearby the guest rooms in front of the staff, who didnt seem to care or put limits, even though we asked them to do so. The whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay in our room (far for the noisy families with kids and zero mindfulness for the guests) but in the night they also rent the place as event venue with live music with high decibels that even make impossible to watch TV in your own room. It gave us the impression to be in a Tepetongo sort of place and/or a party salon place that is rented to EVERYONE (families with kids, with teens, non guests, events, etc) and the guests are the last priority but with prices of an exclusive place, we feel very dissapointed and cheated, we fell for it, we paid a high sum of $ to be in sort of a public swiming pool/family restaurant (Vips) but we though we were going to a relaxing place with no kids or noise around, only nature (thats how they promote it and sell it to the audience) . We comunicated to the recepcionist (who was all the time on her phone) of a cancellation for a massage the night before, still Sunday morning they were there early morning and woken up with their insistant hard knocking on our door. I was happy to go home to finally have my expected peace and relaxed weekend, with a feeling of having been robbed. :(
The view.Thant`s it, the rest I think is better to stay in a `` posada`` or hostal of the area, which is pretty much the same but quieter and better value for your money.
Stayed in January 2022
Reviewed: 4 September 2021
Michelle
United StatesThere was supposed to be yoga classes Thursday thru Sunday and there was not. Was not told of kitchen hours on arrival. When I tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be served. The kitchen closed for dinner at 6pm which is very early for Mexico. The Jacuzzi was cold.
The beds were very good and had lots of pillows
Stayed in September 2021
Reviewed: 25 January 2023
Ziv
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 12 December 2022
Alejandro
MexicoThere are no comments available for this review
Stayed in November 2022
Reviewed: 11 June 2022
Mario
MexicoThere are no comments available for this review
Stayed in May 2022
Reviewed: 18 April 2022
Luis
MexicoThere are no comments available for this review
Stayed in April 2022
Reviewed: 1 February 2022
Danny
United StatesThere are no comments available for this review
Stayed in January 2022
Reviewed: 28 December 2021
Daniel
NetherlandsThere are no comments available for this review
Stayed in December 2021
Reviewed: 10 October 2021
Daniel
NetherlandsThere are no comments available for this review
Stayed in October 2021
Reviewed: 29 May 2021
Diego
MexicoThere are no comments available for this review
Stayed in May 2021
Reviewed: 13 April 2022
Gilberto
MexicoThere are no comments available for this review
Stayed in April 2022
Showing 1 – 17
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