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Reviews of Casa Santa Lucia 5 stars

Avenida Josefa Ortiz de Dominguez # 13, Barrio Santa Lucia, 29250 San Cristóbal de Las Casas, Mexico

#3 of 153 hotels in San Cristóbal de Las Casas

Guests' Choice

Review score

Based on 102 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.5

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 7 May 2024

    10
    Love it
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful Hotel I give it 5 stars

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    A place like bo other.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful style.

    Warm, peaceful and amazing atmosphere.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Great and comfortable place to visit San Cristóbal
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very friendly and helpful

    Stayed in May 2024

  • Reviewed: 25 March 2024

    10
    We had a delightful stay at Casa Santa Lucia.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing. The first room we were offered did not have opening windows so we much preferred the room we ended up in.

    Our room was in the annex across the street. Beautiful unit with a big private garden. We had a wonderful breakfast every morning in the main lobby of the hotel.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    10
    A wonderful place, with lots of character and very helpful staff.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    All good!

    Lots of local design elements in the property. Just beautiful. And amazing breakfasts with very attentive staff.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    On the first day, we were given a room without an external window (although it was supposedly 5 stars hotel) and with a very cold bathroom. Fortunately, on the second day we managed to change the room to another one and remain in a good atmosphere until the end.

    Very good hotel, one person spoke good English. Nice staff, very good breakfast. During the owner's birthday, we were invited to the mariachi concert.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    10
    Amazing
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is beautiful, the breakfast was amazing and everyone in the hotel was friendly and lovely.. highlight hotel of my trip

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Really nice
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Extremely nice and helpful staff, and good breakfast too.

    Stayed in January 2024

  • Reviewed: 3 December 2023

    10
    Amazing
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    Just a fantastic stay and made to feel very welcome. Very friendly staff who helped with making reservations and and excellent recommendation for tour excursions limited as we were with our spanish. Breakfast was fantastic and overall a wonderful stay.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Very helpful staff. Great choices of very good breakfasts.

    Stayed in November 2023

  • Reviewed: 25 October 2023

    10
    Welcoming
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Couldn't fault our stay.

    Casa Santa Lucia was a fabulous place to stay. Their attention to detail just made it feel so special. Freddy was extremely helpful with any request we had. Highly recommended.

    Stayed in October 2023

  • Reviewed: 16 August 2023

    10
    Top place to stay at San Cristobal
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    We mainly loved the attention, the staff was extremely attentive. The food offered at breakfast was great with a five-star service. It was very close to the center so it was very simple come and go at any time. Rooms are spacious and equipped with everything that you might need.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    Would absolutely definitely recommend to anyone and everyone!
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing! Perhaps a hook for towels is needed!

    An absolutely gorgeous and quirky hotel where the staff were exceptional and very accommodating to our needs. A fantastic courtyard filled with wonderful things to look at. Food was delicious.

    Stayed in August 2023

  • Reviewed: 27 May 2023

    9.0
    Lovely.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Always appreciate a small refrigerator in our room...would be great if they added one. Also, I like to have a windows that open, for the fresh air and views.

    Breakfast was fabulous. Also enjoyed having an employee starting a fire in our fireplace on a chilly night. Wonderful!

    Stayed in May 2023

  • Reviewed: 30 April 2023

    10
    Really enjoyable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    all good

    It’s beautiful

    Stayed in April 2023

  • Reviewed: 20 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    We had a fabulous stay. Casa Santa Lucia is so welcoming, charming and the breakfast is delicious. The location is perfect with a short walk to the best restaurants and site seeing. The accommodation is amazing with its local artisanal décor and the most divine toiletries. The staff are so helpful from late night drinks at the bar to preparing a packed lunch for our travels when we left very early in the morning to travel to Oaxaca. The hospitality was excellent and the staff certainly go out of their way to assist and always on hand. I can't wait to return someday.

    Stayed in March 2023

  • Reviewed: 6 April 2023

    9.0
    Nice hotel in San Cristobal
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I

    Comfy bed and great breakfast

    Stayed in April 2023

  • Reviewed: 25 March 2023

    10
    Pleasant stay with very good services
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights

    If staff knew a few of basic english words. But it was fun to communicate with them even with a minimum knowledge of Spanish.

    Traditional Mexican tasty breakfast with additional option to choose from. The room was a good size, clean and well serviced every day.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    9.0
    Charming boutique hotel
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Charming boutique hotel near to the centre of the town. The rooms and the hotel were delightful and the staff were all wonderful. Breakfast was excellent. A great place to stay to enjoy a few days in San Cristobal.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    10
    must stay hotel in Cristobal!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    nothing everything was great

    we loved the hotel! beautifully laid out and lovely staff. a great breakfast and a great room. comes with parking too, and closely located to everything.

    Stayed in March 2023

  • Reviewed: 17 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Very comfortable bed.and amazing breakfast.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    10
    We loved everything about this place!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We loved everything about this place!

    This place is wonderfully quiet even though it is close to the heart of the city. Fredi and his team were incomparable hosts, attentive to all our needs. Hugs to the staff!

    Stayed in February 2023

  • Reviewed: 2 February 2023

    10
    Charming boutique hotel
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Charming boutique hotel with rooms decorated in different styles. Breakfast was delicious, and Freddy, the manager, was very helpful with specific suggestions for good restaurants, coffeeshops, and things to do.

    Stayed in January 2023

  • Reviewed: 22 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    We had the most amazing stay at Casa Santa Lucia. From the moment we checked in, we were made to feel so welcome, and the staff did everything they could to make our stay as comfortable and enjoyable as they could. They were helpful, friendly, and added nice touches to make the stay extra special. The location is great and a short walk to the centre and sites. The rooms are amazing, beautifully decorated, and super comfortable, whilst the breakfast is excellent and set in a beautiful room. I would strongly recommend this hotel to all San Cristobal visitors!

    Stayed in January 2023

Showing 1 – 25

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