Horacio Nelson y Parque Norte S/N Fraccionamiento Costa Azul, 39850 Acapulco, Mexico
#6 of 89 hotels in Acapulco
Guests' ChoiceBased on 120 hotel reviews
8.9Cleanliness
9.1
Comfort
8.9
Location
8.7
Facilities
8.9
Staff
8.9
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 12 May 2024
Miguel
United StatesNo ice machine available, I purchased ice every day at the local market.
Breakfast was great. The location was close to the beach and stores.
Stayed in May 2024
Reviewed: 4 April 2024
Estrada
United StatesSecurity guy not very friendly and follows you and directs you on how to park , where how far back if Crockett it gets annoying.
Plenty of parking space Clean facilities Great location
Stayed in January 2024
Reviewed: 4 April 2024
Estrada
United StatesThe pillows on the beds are terrible... The security guy following me every time I came in the facilities like I'm a little kid telling me where to park and how far back and if I'm Crockett very annoying
Facilities were really nice and clean Great location Plenty of parking space
Stayed in April 2024
Reviewed: 24 January 2024
Laszlo
HungaryBreakfast espresso pool
Stayed in January 2024
Reviewed: 24 August 2023
Keith
United StatesPool closed at 2200
Very clean, the restaurant was great, employees very friendly!
Stayed in June 2023
Reviewed: 13 July 2023
Thierry
United StatesI got sick because of the water
It was a very beautiful place
Stayed in July 2023
Reviewed: 10 July 2023
Elisabet
United StatesBeds could have been more comfortable. Beds are way too firm
Very nice and clean amazing staff
Stayed in July 2023
Reviewed: 24 June 2023
Dana
United StatesOne day of our stay the pool bar was completely shut. Otherwise a very good stay.
The place is very clean. They totally wash it every day. The breakfast is great and the pool is nice with a completely swimmable deep end
Stayed in May 2023
Reviewed: 30 May 2023
Andres
United StatesPool hours can improve.
excellent staff, attentive.
Stayed in May 2023
Reviewed: 9 May 2023
Andres
United StatesClean facility, staff was amazing
Stayed in May 2023
Reviewed: 25 April 2023
Ray
United StatesWifi crashed often
Stayed in April 2023
Reviewed: 22 April 2023
Juan
Puerto RicoVery nice. Love it
Stayed in March 2023
Reviewed: 10 April 2023
Billy
United StatesHotel Costa Azul is our favorite place to stay in Acapulco. Once we discovered this gem in 2016 on a drive from Playa Zipolite to Seattle, well, we just keep coming back. We have now stayed 7 times at the Costa Azul and I'm sure we'll return again. We love the pool, the parking, it's clean, and for the price it's a steal.
Stayed in March 2023
Reviewed: 2 April 2023
Estrada
United StatesThe pillows were not comfortable
Everything but the pillows
Stayed in April 2023
Reviewed: 14 March 2023
Karen
MexicoAll perfect!
It was an excellent stay, comfortable, quiet and close to the beach; a simple hotel that meets the expectations of a memorable vacation. Thank you for all your attention
Stayed in March 2023
Reviewed: 13 March 2023
Sergio
MexicoNo ocupar la piscina desde las 600am
LIMPIEZA, LLUGAR AGRADABLE, BAR, ATRENCION EXCELENTE
Stayed in March 2023
Reviewed: 4 March 2023
Diana
MexicoI liked how well located it is
Stayed in February 2023
Reviewed: 23 February 2023
Carmela
AustriaWe arrived at 16:30 and were not able to go into our rooms immediately but had to wait 30 min. That's a bit strange for me, as check-in starts at 15:00. We had the possibility to wait at the bar on the pool, but they didn't offer a free coffee or anything for the delay. We arrived after driving the whole day and were really looking forward to enjoy a shower.
Our room was very big, also the bathroom and especially the shower. The bar tender was very nice (Alejandro). The area of the hotel was beautiful and quiet.
Stayed in February 2023
Reviewed: 21 January 2023
Eric
Mexicothe personal not so kind
celan, and nice place
Stayed in November 2022
Reviewed: 10 January 2023
Estrada
United StatesVery clean Location is perfect Staff very helpful
Stayed in January 2023
Reviewed: 15 October 2022
Natalie
United KingdomNothing.
Everything was great. Pool area was nice, room was clean and comfortable and staff were very helpful.
Stayed in October 2022
Reviewed: 3 September 2022
Monica
United StatesMattress is too hard
Facility
Stayed in September 2022
Reviewed: 26 August 2022
Eljugo
MexicoThe hotel didn't take my own drinks on pool, the hotel's drinks were very expensive
It's beautiful, acceptable location, pool,
Stayed in August 2022
Reviewed: 23 August 2022
Ariel
ArgentinaAC was really noisy. Might be better to stay near the bus station unless you want to take a taxi with luggage.
Pool was nice. Family hotel. Easy to catch the bus to move around.
Stayed in August 2022
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