Avenida Costera Miguel Aleman 97 Fraccionamiento Farallon, Costera Acapulco, 39690 Acapulco, Mexico
#17 of 89 hotels in Acapulco
Guests' ChoiceBased on 95 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.1
Staff
8.6
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 4 October 2023
Eduardo
United StatesGood price
Great breakfast!!
Stayed in September 2023
Reviewed: 13 September 2023
Ernesto
Mexico-Old facilities. -Main pool was out of service. -Many street vendors close to the hotel.
The hotel is very close to the beach.
Stayed in August 2023
Reviewed: 20 August 2023
Wleh
CanadaThe size of the room and the bathroom was a bit small for 3 or 4 people.
The location of the hotel was good. The hotel staffs were hospitable but it would be nice to have some English and French speaking staffs.
Stayed in August 2023
Reviewed: 15 August 2023
Haydee
United StatesThe pools where to small crowed
It was good good price staff was good
Stayed in August 2023
Reviewed: 25 May 2023
Ole
Denmarkquality of food could have been better, but there are many options outside of the hotel, so no problem
Nice rooms, very good location, nice beach, very helpful staff
Stayed in March 2023
Reviewed: 13 March 2023
Andersen
DenmarkA bit confusing with different vendors on the beach offering the same services
Access, beach, view
Stayed in March 2023
Reviewed: 18 February 2023
Barbara
MexicoThe food, the breakfast buffet was scarce for the price paid and the dinner at the restaurant was not good and it was expensive.
Stayed in February 2023
Reviewed: 29 January 2023
Nestor
GermanyThe design of the balcony is the worst design I have ever seen for a family hotel, the opening between the horizontal bars is big enough for a kid from 1 to 6 years old to fit in the space and fall from the balcony. This is extremely dangerous
The hotel is amazing, the view and the staff
Stayed in January 2023
Reviewed: 22 September 2022
Vivek
United Statesthe main elevated swimming pool with the excellent views of the bay is closed and undergoing construction so expect drilling noises. they will try to get you to attend a timeshare presentation. water pressure in the shower isn’t great. late night room service menu is a disappointment .
location is excellent. probably the best in Acapulco. beautiful views from the balcony. CO Bigelow toiletries are a nice touch. the suite is large enough for 4 people. well appointed full kitchen. super fast valet service.
Stayed in September 2022
Reviewed: 8 September 2022
Jorge
United StatesBreakfast was excellent, with a variety of food,
Stayed in September 2022
Reviewed: 28 August 2022
Aleksandr
MexicoThe bathroom was old, and there was no hot water in our room even if tried to solve tie with staff.
Swimming pools, stuff, nice view from the room. Price and value - good.
Stayed in August 2022
Reviewed: 24 August 2022
Oscar
PortugalI didnt like: a lot of people at the front beach, getting totally wasted. Bottles and bottles of vodka, tequila and beer. Those people were super dirty and most of them never clean when they leave. I was picking up by my self a lot of mess that wasnt mine because it makes me sad to see such a beautiful beach so dirty. You have waiters and security on the beach. They shouldnt allow that mess. Also the loud music coming from the rental speakers was too annoying, loud and confusing due too many speakers... the music at your main swimming pool was just perfect. Another thing i didnt like, kids and older people not using outfit for swimming at the pool... thats a bit dirty...
I liked almost everything.
Stayed in August 2022
Reviewed: 5 August 2022
Tatiana
MexicoOld hotel
Private beach
Stayed in August 2022
Reviewed: 29 July 2022
Angelica
United StatesOcean view and street view,We enjoy both , Excelent atmosfhera . Love Acapulco Sincerely Angelica
Stayed in July 2022
Reviewed: 4 July 2022
Alma
United StatesIt smelled musty and a/c was not working properly
Big size 3 bedroom suite with all kitchen utensils made it very convinent
Stayed in July 2022
Reviewed: 30 March 2022
Hector
United Statesstaff and location
Stayed in March 2022
Reviewed: 20 March 2022
Henry
United Statesaccess to the beach, not private and filled with garbage
great location, very clean and good amenities
Stayed in March 2022
Reviewed: 4 March 2022
Luis
CanadaFacilities are not new, but they keep them well.
Location was excellent. Personal was very helpful and kind. Our rooms were not ready at 3pm, but minutes after, they offered us an upgrade. This was a good gesture.
Stayed in January 2022
Reviewed: 22 January 2022
World
ItalyReceptionist tried to give us a lower-quality room than the one we had paid for. Only 12 sunshades for a 500-room hotel.
Best pool in Acapulco.
Stayed in January 2022
Reviewed: 6 December 2021
Ivan
Belgiumhotel is a bit tired. staff could be way more friendly.
great view. nice pool area . large rooms , bit noisy.
Stayed in October 2021
Reviewed: 17 September 2021
Ewa
PolandThe accessibility of elevators was very poor - once we had to wait for 20 minutes for the elevator. Out of 4 lifts only 2 were operating. The balcony in the room was very dangerous for small kids. In the structure of the balcony railing there was a large hole through which the child could easily fall out - I am very surprised that structure was accepted in a hotel building.
Stayed in September 2021
Reviewed: 31 August 2021
Wolf
GermanyHotel appears a litte outdated
Nice lower Pool Area
Stayed in August 2021
Reviewed: 2 June 2021
Israel
United StatesRooms are clean but outdated - Not a big deal but with rooms renovation this hotel could be “heaven” :)
Amazing location and service - crazy view!!! Front desk, Concierge, Housekeeping, Pool attendants, Arcadia... OUTSTANDING CUSTOMER SERVICE
Stayed in May 2021
Reviewed: 15 June 2023
Elizabeth
United Statesma
it’s was nice but pool was under construction
Stayed in April 2023
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