Periférico Sur 5530 Colonia Pedregal de Carrasco, Coyoacan, 04700 Mexico City, Mexico
#214 of 539 hotels in Mexico City
Guests' ChoiceBased on 100 hotel reviews
8.5Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 15 February 2024
Carmen
MexicoThere was a person at the elevator trying to go up without a key and didn't go even when we requested to go out. We notified to front desk boy and didn't do anything.
Location is god to south CDMX area
Stayed in January 2024
Reviewed: 25 November 2023
Ana
MexicoStaff was great
Stayed in November 2023
Reviewed: 22 October 2023
Leticia
United KingdomNo coffee maker in the room
Great location and facilities
Stayed in October 2023
Reviewed: 20 October 2023
Jose
MexicoThe room are so quite excellent for me to have a great rest
Stayed in October 2023
Reviewed: 28 September 2023
Claudia
GuatemalaHabitaciones amplias, personal amable
Stayed in September 2023
Reviewed: 9 September 2023
Patricia
Dominican RepublicRoom service has very low
Breakfast ok
Stayed in September 2023
Reviewed: 29 August 2023
Michael
United StatesCheck in staff were not welcoming. They made it seem as if I was not valued as a guest. Electrical outlet adjacent to in room sink did not function. TV Remote did not function well and was not user friendly. According to front desk, we were unable to use the in room phone to contact a guest in another room in the hotel. Plank flooring in room had several exposed open joints.
Room was spacious with comfortable beds. Check out staff were professional, prompt, and friendly.
Stayed in August 2023
Reviewed: 9 June 2023
Elsa
Mexicolocation
Stayed in April 2023
Reviewed: 19 April 2023
Ivan
United Statesnot sound proof at all. restaurant in the lobby is too pricey.
it was big and close to the stadium
Stayed in April 2023
Reviewed: 17 April 2023
Amanda
United Statesnothing, everything was great
it was comfortable and the staff was very nice and helpful. close to a lot of attractions. big shopping center behind it. the downstairs breakfast was awesome and the view from the 12th floor was awesome waking up to see the city from my window. fresh coffee every morning and evening in the hallway so no need to go downstairs. pool was awesome and also a gym. i loved the stay.
Stayed in April 2023
Reviewed: 9 March 2023
Miriam
United Statesbathtub is a little wore out, nothing else.
the food at the restaurant was actually surprisingly good for a chain hotel. Bed and pillows are super soft and comfortable.
Stayed in March 2023
Reviewed: 19 December 2022
Sara
MexicoPool was too cold
Practical for short staya
Stayed in November 2022
Reviewed: 2 November 2022
David
MexicoNothing
Staff and facilities
Stayed in November 2022
Reviewed: 20 September 2022
Ana
United StatesEverything was perfect
Very good, plenty choices
Stayed in September 2022
Reviewed: 17 April 2022
Jaime
United StatesI paid for 2 queen beds and got a king and roller bed.
Great breakfast. David the server bartender was great.
Stayed in April 2022
Reviewed: 1 April 2022
Alexis
Mexicostaff was very kind, the room has enough space, is very close to the Azteca stadium which is good if you are traveling for a Soccer game, there is a Mall about 2 minutes walking
Stayed in March 2022
Reviewed: 26 March 2022
Alejandro
United StatesLocation on Periferico Sur, a main highway used to get to many Mexico City south attractions. if you are attending a game or concert at Estadio Azteca is a perfect location
Stayed in March 2022
Reviewed: 6 March 2022
Bogart
United Statesit’s ok
Stayed in March 2022
Reviewed: 17 November 2021
Madufor
MexicoNo coffee machine in the room
It’s very clean, every meal is well prepared and very rich. David the waiter is very nice and welcoming
Stayed in November 2021
Reviewed: 31 July 2021
Monica
United StatesN/a
Customer service is always great and friendly.
Stayed in July 2021
Reviewed: 7 June 2021
Rodrigo
GuatemalaWifi was a pain, it wasn't easy to connect my devices. Has to speak to their technical teams through a phone call in order to receive an adequate connection. It seemed that the hotel needed more attention to details and repairs in order to have a better aspect.
Stayed in April 2021
Reviewed: 4 April 2024
Julia
GermanyFirstly, the staff at the reception spoke little to no English which made checking in and overall communication very difficult. Secondly, the room was ok and also clean but there were noticeable signs of wear and tear and lack of upkeeping. The light in the bathroom was very unflattering and the shower curtain lowkey gross. As it's a conference hotel, it's located quite far from any of the city's sights and thus not a great option for tourists.
Great view from our room on the 10th floor. They offer a free drink in the lobby and kindly stored our luggage overnight. It's located next to a mall.
Stayed in April 2024
Reviewed: 15 February 2024
Mauro
ItalyWe have been ther in 2019 and rooms was good. Not this time. At moment the hotel need a restoration. Fornitures are poor and old, heating system not warming and was loudy. Water at sink was sometime not warm; blankets damaged, weary and with holes. Staff was barely speaking english and never answered to our email with request to fix something in the room. After 3 days we asked to change room and the new room was almost in the same condition, just a little better.
The position was good for our needs, near commercial parner, shopping center and main communication ways.
Stayed in February 2024
Reviewed: 30 October 2023
Joe
United KingdomThe toilet was broken, the room was outdated and cables hanging out of the wall.
N/a
Stayed in October 2023
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