I really can't rate it as a 4 star hotel... Rooms are somehow different of what you see on their website and booking.com, there is no mini bar at all, most of the furniture looks weary and modified, no parking lot... you need to walk 2 blocks to get to Madero Parking building, and during week days it's closed at 11pm so be careful, or you will pay around 200 MXN to stay the night at that parking lot behind Las Antorchas Restaurant... During the first days, having breakfast was a nightmare... I don't like to be a classist/racist persona but some of the guests that were here during Holy Week were quite noisy, rude and hoarded a lot of food that many times was wasted, so at 9-10am you won't find anything to eat literally...

On the positive side: Congrats to their super attentive staff at front desk, easy to walk from here to all major spots in downtown like The Cathedral , Exedra, Government Houses, "El Parian", Food market Morelos, and Zaragoza plaza. Price is cheaper if you take a package before Saint Marcos' National Fair or low season.

Stayed in April 2024

Nothing. All is good

All

Stayed in February 2024

Wifi was a bit weak

Great location and wonderful city

Stayed in February 2024

The followings are very minor and shouldn’t be considered an impediment for staying at this hotel. Only 1 elevator for 6 floors ( # 7 but # 1 is the ground floor ) . The wait for elevator wasn’t long as there were few guests. The carpet needed vacuum but it didn’t bother us. The following again is not an issue. The street in front is paved with stone/brick. Cars went by day and night but the low drone, rumble noise but it didn’t affect my sleep at all. It was soothing in fact. If you can’t sleep with any noise, then request a room that faces the inside shaft or higher floor.

# 1 : The staff . They were so helpful in every respect. My room was on the 7th floor which I requested but little did I know that that floor has the poorest internet connection. I asked to see if I can change room and the lady at the reception gave me another room on the 3rd floor which has few complaints about internet connection/reception. That room was a little dark because it faced a shaft . She then offered us a room that faced the street . It was great. We loved the view and the view over the busy streets. Also the chambermaid found an extra luggage rack. The suggestion of restaurant by the staff to “Restaurante Antorcha “ was an excellent and so good that we went there a second time. # 2 : The location. You can’t beat that. The hotel is next to Plaza de Armas, the geographical center of town. # 3: The shower-fast , strong and hot. #4 : The internet. Worked great. #5 : The room : quite spacious. We didn’t feel cramp. #6 : Breakfast : The only regret is that we have to leave for the airport and missed one breakfast. The breakfast is buffet style and very good. #7 : I like the daily house keeping. #8 : The gym which we used every day and there were no one there. The equipments functioned well. Overall 10, A,

Stayed in January 2024

The staff is great, super nice and helpful

Location at the heart of Aguascalientes

Stayed in November 2023

None

Clean and affordable for the price and great downtown location

Stayed in November 2023

There was. I thing that I didn’t like.

I love Hotel Francia. This is my second time staying there. Rooms are clean and the staff is so nice and friendly. I felt very comfortable at all times . I really like that the hotel is centrally located and close to everything.

Stayed in October 2023

Some of the furniture was stained and some mold in bathroom

Excellent location. I favor historic hotels over chain hotels

Stayed in October 2023

Shower room

Location

Stayed in September 2023

Needs some updating

Great location and charm

Stayed in September 2023

Breakfast was really very poor. also there is no parking lot, but there are parking attendants who take your car to a parking lot and bring it back when you request it. but you have to wait least 20 minutes for your car.

the location is great, the hotel is in the heart of Aguascalientes.

Stayed in June 2023

The mattress was a bit uncomfortable, but nothing intolerable.

The location is great to visit all the highlights near the city center. It is close to museums, restaurants and other interesting locations.

Stayed in July 2023

Hotel was a bit outdated and old fashioned, such as some plugs in the room falling apart. And the carpet was dusty

Breakfast buffet was amazing with amazing mexican (and some European) food. The hotel was luxurious and comfortable

Stayed in June 2023

When I checked in, I felt like I had to ask for the information about the hotel instead of getting it from the front desk, I thought it was odd

The location is what I liked most, right in the middle of everything

Stayed in May 2023

Price a bit high,I guess because San Marcos Feria.Rooms look old and dark,carpet looks make room old.

The most I Like was the location near the plaza and San Marcos Jardín about 1km.We could get everything Just across the street;cafés,restaurants,etc.Location unbeatable.Beds were comfortable and shower pressure good and hotwater,fridge and coffee maker a plus.

Stayed in May 2023

The provided WiFi was adequate, however slower than what I am used to. Having business meetings via Zoom was a challenge.

Room was LARGE and very comfortable. The room had extra amenities like a coat hanger, spacious storage for clothing, etc. Excellent location right downtown which is a huge plus when visiting that area. Having the breakfast in the rate was also very convenient to quickly grab something to eat in the morning. There is a well known restaurant next to the hotel (Sanborns) as an option too for more food options (of course not included).

Stayed in February 2023

None

Clean. Excellent location, next to the plaza, walking to every where. Old building with some nice paintings.

Stayed in February 2023

value and food

location

Stayed in February 2023

Nothing negative.

Comfortable bed. Clean quiet room. Excellent location. Good valet parking. Super friendly staff. Included breakfast was filling. Well maintained property overall. Can’t beat price for this high quality hotel.

Stayed in January 2023

nothing

location & breakfast included plus very affordable and quiet.

Stayed in January 2023

Habitaciones amplias. Personal amable

Stayed in December 2022

No negative feedback.

Fantastic location, spacious rooms, hot shower, excellent, friendly staff.

Stayed in December 2022

The second time the room was on the other side of the building on the main road and was very loud on a Friday night, just be aware of this. Great place otherwise.

Amazing location, kind staff. Stayed twice and the first time the room was very quiet.

Stayed in December 2022

The carpet could use replacement. It’s kind of crumpled in places and you can stumble. It would be nice to have a mini fridge & a microwave, because we were there a week, but not having those wouldn’t affect my decision to stay there again.

Have stayed here a few times- there’s no reason to stay anywhere else. Price was good. Staff friendly, attentive, accommodating. Location is fabulous. Breakfast was very good. Love having a coffeemaker in the room.

Stayed in September 2022