Prolongacion 27 de Febrero #2804, 86035 Villahermosa, Mexico
#3 of 50 hotels in Villahermosa
Guests' ChoiceBased on 70 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
8.8
Value for money
8.7
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 3 January 2024
Erika
MexicoWe missed the pool
Easy to check-in and great attention
Stayed in January 2024
Reviewed: 16 August 2023
Filippovich
MexicoNothing
Location is good,personal was friendly. The room was clean and fresh.Breakfast was really good.Free parking))) Price/quality 👌
Stayed in August 2023
Reviewed: 20 July 2023
Andrea
MexicoNothing
Easy access to the city
Stayed in July 2023
Reviewed: 18 July 2023
Ramona
CanadaThat there was only entrance through the front. I could not seem to access the stairwell so I had to use the elevator with my dog.
We had to leave before breakfast was available.
Stayed in July 2023
Reviewed: 9 July 2023
Larry
United StatesThe Hotel Bar is not really a restaurant and it’s not really a bar. They offer beer, but no mixed drinks. They have tequila, but can’t make a margarita. The free breakfast, was marginal at best, hot food was not hot enough and cold food was not really cold. The quality was lacking and needs a lot of work. The hotel lobby and restaurant area was to hot and was very uncomfortable.
The room was clean, well appointed and comfortable. Overall the hotel is in good condition.
Stayed in July 2023
Reviewed: 3 July 2023
Ophelia
MexicoRooms
Stayed in June 2023
Reviewed: 6 May 2023
Orinder
United Kingdomnothing
lovely hotel. all the staff were great and very helpful. free bottled water was a bonus. bed is comfy, room was large. good shower. very happy with this hotel.
Stayed in May 2023
Reviewed: 14 February 2023
Cecilia
Mexicolocation, comfortable
Very good location. Nice, comfortable rooms and amenities. It included breakfast and I was surprise for it, really nice, and the people helping at breakfast were really kind as well.
Stayed in February 2023
Reviewed: 30 January 2023
Pereira
MexicoThe bed was a little small
The staff was very friendly and helpful. Room was clean.
Stayed in January 2023
Reviewed: 7 September 2022
Nick
Netherlandslocation not the most exciting
Clean and comfortable room
Stayed in September 2022
Reviewed: 10 August 2022
Iliana
Mexicovery friendly and pet friendly
Stayed in August 2022
Reviewed: 6 August 2022
Iliana
Mexicovery pet friendly
Stayed in July 2022
Reviewed: 30 July 2022
Derrell
United Statesrestaurant and bar
Stayed in July 2022
Reviewed: 18 June 2022
Sandia
MexicoThey gave me a room on the fifth floor and I use a wheelchair!!! Thank GOD there was not any incident which prevented me from using the elevator! Every time I needed to use the bathroom, I had to be carried. The bathroom was small and my wheelchair didn't fit through the door. 😢😢😢
The general environment. It was clean and nice, and the staff was very attentive. The food was delicious, the place has a lot of seats to enjoy the view, take a coffee, and chat.
Stayed in June 2022
Reviewed: 18 June 2022
Grace
United Stateseverything was wonderful
amazingly comfortable rooms with one of the best hotel breakfasts of my life. strong and stable internet as well. 24/7 security for the car.
Stayed in June 2022
Reviewed: 14 June 2022
Andres
United StatesStaff was very slow and not very welcoming
Breakfast was delicious, food was great, coffee... as discusting as a free coffee can be, but overalll very good.
Stayed in May 2022
Reviewed: 2 June 2022
Jorge
Mexicoshower had only one door and water splashed all over the floor makimg it slippery,. staff unwillimg to tmely issue the payment invoice. One month later the same staff asks for documents sent weeks ago.
COMFY, great breakfast and the Bar closes at 22.00 nice!
Stayed in May 2022
Reviewed: 12 October 2021
Suzanne
United Statesbigger waters in the room
I stayed at this Inn on my way north four months ago and left a beautiful blanket. On my way back to Merida I checked with the front desk and sure enough, they had it! Now that is amazing. This time I left my Ipad cover and credit cards. Bigger deal, but they emailed me immediately and I think I'll get those back too!
Stayed in October 2021
Reviewed: 19 August 2021
Sandra
CanadaOne night for a dog is expensive. :-(
Stayed in August 2021
Reviewed: 25 June 2021
Mary
United StatesComfy pillows, friendly staff.
Stayed in June 2021
Reviewed: 6 June 2021
Pavol
SlovakiaBreakfast was very limited and not up to even a 3 star hotel, but maybe due to covid restrictions. We skipped it entirely. During covid pandemic they did not check the temperature of each guest entering the hotel and is a must in these days.
For the price this is unbeatable value and the best hotel in Villahermosa for sure. Extremely comfortable beds, impressively clean and sealed rooms. Bathroom very nice with all the toilteries. Hot water, good water pressure, very comfortable and quiet A/C. All hallways have carpets so when people walk it stays quiet. Location of this hotel is excellent. Outside parking is very well secured and there are 2 security guys watching your car 24/7. English well spoken by the staff. And there was the best internet we had in all of Mexico and for free. Very fast and strong Wifi. This hotel also made true my special request I had in my booking.
Stayed in May 2021
Reviewed: 1 April 2024
Candice
United Statesthe "bar/restaurant" was very small with poor selections. also, everything was in spanish, there were no english versions of menus available. wished there was a pool
Stayed in March 2024
Reviewed: 9 January 2023
Eva
UzbekistanBreakfast was poor. Reception staff very unfriendly and not helpful at all. We asked for hot water for the baby’s milk and they advised to use the coffee machine which was full of coffee residues!
Stayed in December 2022
Reviewed: 5 December 2022
Zilu
Chinabreakfast not good very simple
very good location hot water
Stayed in December 2022
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