Boulevard Adolfo López Mateos, 909, 87020 Ciudad Victoria, Mexico
#3 of 12 hotels in Ciudad Victoria
Guests' ChoiceBased on 97 hotel reviews
9.0Cleanliness
8.9
Comfort
8.8
Location
9.4
Facilities
8.6
Staff
9.1
Value for money
8.8
Free WiFi
7.9
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End of dialog contentReviewed: 11 May 2024
Xacti
MexicoThe breakfast service
Stayed in May 2024
Reviewed: 10 January 2024
Mayra
United StatesThat the tv’s are not smart tv’s so we did’t had access to Netflix nor any other Disney. Also when i made the reservations they insure me the pool was going to be open January 1st and it didn’t open until January 8th. The day we left which me and my kids were not happy about because that was the purpose of staying in that hotel. They didn’t even try to compensate for any of this.
The property was great and i loved that they clean your rooms every day and that they have connected rooms.
Stayed in January 2024
Reviewed: 2 January 2024
Ricardo
Mexicothe pool was in maintenance
breakfast was very good and waiters were very fast in attention and requests
Stayed in January 2024
Reviewed: 25 November 2023
Maria
MexicoNo late checkout Not enough drinking water bottles Coffee maker wasn’t clean
Good location for my needs. Hotel is clean, breakfast was good and tasty.
Stayed in October 2023
Reviewed: 10 September 2023
Lup
MexicoWifi
Stayed in September 2023
Reviewed: 23 August 2023
Valdez
United StatesNo complaints
Staff Service
Stayed in August 2023
Reviewed: 20 January 2023
Abigail
United StatesTodo
Stayed in December 2022
Reviewed: 18 October 2022
Alba
United StatesExcellent service, Exceeded our expectations in cleanliness and a secure area. With restaurants close by.
Stayed in October 2022
Reviewed: 16 October 2022
Zaida
CanadaLocation
Stayed in September 2022
Reviewed: 23 September 2022
Samantha
United Statesthe shower heads have very little water pressure coming out, and rooms do not include microwave or mini fridge.
places in a great area around stored at a short distance reach! also has a Starbucks right across the street!
Stayed in September 2022
Reviewed: 30 July 2022
Alma
United StatesNot fridge
Everything was very good.
Stayed in July 2022
Reviewed: 30 July 2022
Alma
United StatesNothing
All the stuff is very kind, but Breakfast is the best thing.
Stayed in July 2022
Reviewed: 17 May 2022
Amanda
ColombiaAll fine
Breakfast service, awesome
Stayed in May 2022
Reviewed: 4 April 2022
Rodrigo
MexicoTV signal was not good and we could not view anything when relaxing.
Close to all commercial activity, ease of arrival. Clean
Stayed in April 2022
Reviewed: 17 November 2021
Alonso
Mexicorestaurant and it service. the front desk could be a little bit more friendly
my room
Stayed in October 2021
Reviewed: 4 November 2021
Juan
MexicoThe bathroom extractor fan does not work in our room. (409)
The attention of the waiters and the reception is very good
Stayed in October 2021
Reviewed: 13 October 2021
Maria
United StatesGreat Breakfast and very good housekeeping. Overall exceeded my expectations!!
Stayed in October 2021
Reviewed: 11 July 2021
John
United StatesA bit worn but cozy
Nice staff, good location. great value!
Stayed in May 2021
Reviewed: 19 June 2021
Elias
MexicoLocation
Stayed in June 2021
Reviewed: 25 May 2024
Ana
MexicoThe facilities are old, like they don’t care to do maintenance to it.
It’s close to supermarket, restaurants and other places.
Stayed in May 2024
Reviewed: 26 March 2024
Rogelio
MexicoThe rooms are not well ventilated and have a lot of humidity, I had to open the window to sleep.
The property is well located, had parking and the staff is excellent
Stayed in March 2024
Reviewed: 8 January 2024
Carlos
United StatesThey put us in a room right above a loud party in one of their conference rooms even though there were plenty of other available rooms. Then the lock on the door wasn’t working and we had to go to the front desk to get back into our room.
It is clean and it is nice that they have breakfast.
Stayed in December 2023
Reviewed: 29 October 2023
Carole
CanadaThe smell of old mop in the room. We had to go get Febrezze and still the smell was still there. The bed was very uncomfortable to hard with bump in the middle. Breakfeast was terrible, everything was cold. Carpet in the alley very dirty.
Stayed in October 2023
Reviewed: 15 October 2023
Ruben
United StatesRestroom didn’t work properly
Clea, location food
Stayed in October 2023
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