Avenida 20 de Noviembre 455 Colonia Modelo, 91040 Xalapa, Mexico
#38 of 50 hotels in Xalapa
Guests' ChoiceBased on 50 hotel reviews
8.0Cleanliness
8.2
Comfort
7.9
Location
8.7
Facilities
7.7
Staff
8.3
Value for money
7.9
Free WiFi
7.7
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Showing 1 – 25
Reviewed: 25 April 2023
James
United StatesThe window unit It was so freaking loud
I liked almost everything,it was clean nice and friendly
Stayed in April 2023
Reviewed: 17 June 2022
Hidekel
United StatesThe breakfast they need to vary each day not give the same
I stayed there 6 years ago and one of the things I liked it was the food ,but this time it wasn't that good every day was the same thing and flavor wise it can improve
Stayed in June 2022
Reviewed: 29 April 2022
Brendan
United Statesbad food, phone didn’t work, staff seemed confused at times at where things were, incredibly disruptive guests
beautiful location
Stayed in April 2022
Reviewed: 29 March 2022
Lviv28
United StatesA little bit old Need some improvement for the price is good.
Location customer service exelent buffet awesome
Stayed in March 2022
Reviewed: 2 January 2022
Catherine
MexicoWe stayed on new years eve so it was kinda loud because one of the salons were rented for a party
The staff was very kind and helpful
Stayed in January 2022
Reviewed: 12 December 2021
Denisa
Slovakia- strange shower with just tube coming out. No place to put toiletries there. - breakfast not so good. It felt more like a punishment. Chilaquiles had some peculiar lemon taste - we had reservation through booking but still we had to fill all details about us through some of their phone app. Quite annoying, prolonged the check in process which was not necessary..
- the pool - big spacious room - comfortable bed - nice view from hotel, liked the architecture - parking
Stayed in November 2021
Reviewed: 25 July 2021
Blackburn
United StatesCould not order a pizza for delivery. Apparently due to Covid but other hotels were allowing food delivery so a bit unsure if this was the real reason. But safety is the highest priority.
The staff as always helpful.
Stayed in July 2021
Reviewed: 19 February 2024
Georgette
Canada$600 for a small dog is too much.
Excellent room, service, and breakfast was fantastic. Dog friendly.
Stayed in February 2024
Reviewed: 18 October 2023
Deagan
United KingdomThe property hosted events/parties on weekends and did not control people running around making noise, placing us in the room right next to the event.
The property was in a decent location with well kept, clean rooms.
Stayed in October 2023
Reviewed: 21 August 2023
Juan
MexicoThe mattresses are bad quality. The room did not have an AA. The pillows are very old
Pool.
Stayed in August 2023
Reviewed: 9 October 2022
Marta
MexicoThe room was nothing like the photograhs. Since we were taking pets, I called twice to the hotel to verify that it was OK. They never mentioned that they would give us a dungeon without windows for a "pet friendly" room. When we complained when we saw the room, they said that the rooms with windows were the "luxury" rooms, not available for pets. However, they did charge us extra for the pets although giving us a cave for a room.
Nothing!
Stayed in October 2022
Reviewed: 11 September 2022
Andrei
CanadaMold contamination is a common problem in Xalapa. One room had strong smell, we started coughing and asked for another room. It did not smell as bad, so we stayed for a while keeping balcony door open. Some rooms have windows opening into a ventilation shaft. You can hear and smell all your neighbours. Other rooms have balconies with the grand view of Orizaba peak. I recommend the latter. One lightbulb was missing. Power circuit is ungrounded, which may be typical for older buildings. Keep it in mind if you travel with sensitive electronics.
Good looking hotel, charming, stylish, good location, buffet breakfast with every day variety, restaurant, helpful staff, swimming pool.
Stayed in August 2022
Reviewed: 10 January 2022
Ramirez
MexicoLas instalaciones en general, y excelente costo
Stayed in January 2022
Reviewed: 24 December 2021
Nancy
MexicoFacilities, wooden furniture, location.
Stayed in December 2021
Reviewed: 19 September 2021
Marcia
MexicoGreat breakfast, very nice rooms.
Stayed in August 2021
Reviewed: 16 August 2021
Luisana
MexicoLA SENAL DE TV
EXCELENTE ATENCION
Stayed in August 2021
Reviewed: 30 January 2023
Anonymous
Mexicospace
comfy
Stayed in January 2023
Reviewed: 10 June 2022
Anonymous
ChinaThe receptionist male of the second night
The location
Stayed in June 2022
Reviewed: 2 May 2022
Anonymous
Mexicola vista y la atencion
Stayed in May 2022
Reviewed: 29 December 2021
Anonymous
Czech Republicnothing
everything
Stayed in December 2021
Reviewed: 20 December 2023
Cecilia
MexicoThere are no comments available for this review
Stayed in December 2023
Reviewed: 3 May 2023
Marco
MexicoThere are no comments available for this review
Stayed in April 2023
Reviewed: 14 January 2023
Chris
SwitzerlandThere are no comments available for this review
Stayed in January 2023
Reviewed: 8 October 2022
Luis
MexicoThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
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