Luis Moya 111. Col. Centro. 06070. Cuauhtemoc. México D.F., 06070 Mexico City, Mexico
#67 of 539 hotels in Mexico City
Guests' ChoiceBased on 747 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.7
Facilities
9.1
Staff
9.3
Value for money
9.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Pamela
United StatesI loved everything. It was super clean, the staff was great and the food was good too.
Stayed in June 2024
Reviewed: 2 June 2024
Alicia
United StatesTV took awhile to figure out instructions would help. Zocalo walking distance from hotel.
Decor, staff very professional and courteous. Breakfast was great addition, loved water pressure in shower and all the different lighting in room. Hotel food was great I ordered a burger it was fantastic cut of meat was skirt steak.
Stayed in June 2024
Reviewed: 1 June 2024
Christian
MexicoBreakfast is average
Ok for a one night, close to center of town, the hotel seems new
Stayed in May 2024
Reviewed: 30 May 2024
Ilias
Czech RepublicStaff was not speaking well English, breakfast was normal
Amenities, location
Stayed in May 2024
Reviewed: 22 May 2024
Timothy
United StatesThe staff, location and the value
Stayed in May 2024
Reviewed: 22 May 2024
Chava
United StatesEverything staff hotel location was really good
Stayed in May 2024
Reviewed: 21 May 2024
Christoph
GermanyVery nice and new hotel
Stayed in May 2024
Reviewed: 20 May 2024
Kim
United StatesVery centrally located easy walking distance to Bellas Artes and Zocalo as well as the San Juan Mercado. The breakfast was outstanding with deliciously prepared Mexican meat dishes, fresh fruit and juices in addition to the usual fare.
Stayed in April 2024
Reviewed: 13 May 2024
Eduardo
Mexicothe location
The room
Stayed in May 2024
Reviewed: 10 May 2024
Beatriz
PortugalAll met the expectations
Good amenities, small gym, coffee always available at the front desk and coffee machine in the room Potable water next to the rooms
Stayed in May 2024
Reviewed: 9 May 2024
John
ColombiaThe only con I might consider is the internet connection. Although the wireless signal is strong, the speed is not good.
Rooms are spacious and comfy. Illumination is great. The room had different types of lights in the ceiling and even under the bed. The entire premises look clean and brand new.
Stayed in May 2024
Reviewed: 8 May 2024
Imogen
United KingdomThere was no fridge
Location - the location was central only a short walk and close to the city centre. Room - the room was exceptionally clean, housekeeping everyday, complimentary water, tea and coffee. The air con unit was perfect on a hot day. There is a tv. There are also Bluetooth speakers in the room you can connect your phone to. There is an iron in the room. The shower is a waterfall shower and you have complimentary, body wash/shampoo. Hotel - there were complimentary water stations on every level of the hotel. Complimentary coffee machine on the lobby level. There was also a vending machine for snacks. The Wi-Fi worked well. There is also complementary parking on the hotel grounds if you have a car. Facilities - there is a gym, it is small with very little equipment but had cardio and weightlifting equipment. There is a bar on the lobby level, we did not use it but it looked very inviting and clean. Breakfast - the breakfast was complimentary and served until 11am, it was a nice selection of bread, pastries, fruit, coffee, tea, juice, honey, jam, dulce de leche, cereal, eggs and various other cooked dishes which varied every day. They also had a few gluten free options and alternative milk. You are also able to order other breakfast dishes from the menu for a supplement. Staff - the staff were always friendly, they were always smiling and willing to help. English was spoken quite well too. Victoria went above and beyond for us helping us translate an excursion we wanted to do.
Stayed in April 2024
Reviewed: 6 May 2024
Bachir
AlgeriaStaff at reservation or lobby not friendly at all not all of them the girl who’s speaks English also she taxed me 100€ for one more night imagine how stupid I was I forget to add one night
Location
Stayed in May 2024
Reviewed: 3 May 2024
Rick
CanadaCould have used a small fridge for lunches and drinks.
Very nicely done, with clean, modern rooms. Very comfortable beds and well laid out bathroom. Enjoyed the breakfast and coffee in the lobby.
Stayed in April 2024
Reviewed: 3 May 2024
Ann
United KingdomVery friendly and helpful staff. One of our group left her handbag in the taxi on arrival and the staff helped to retrieve it, even going out along the road to collect the bag from the taxi driver. Location is very central and an easy and safe walk to Calle Alameda main road with park, Palacio de Bellas Artes and Torre Latino. Breakfast had a good selection of food which staff replenished regularly. Bedroom and bathroom large for a city centre hotel.
Stayed in April 2024
Reviewed: 3 May 2024
Khald
MexicoThe internet
It was very good
Stayed in May 2024
Reviewed: 1 May 2024
Ivanete
United KingdomGood Location near to the museum Good service , staff friendly and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
William
Puerto RicoThe hotel is in a neighborhood that is not that clean. Although, it worth the stay.
Modern style decoration, clean and cozy. Great bathroom!! Good location!
Stayed in April 2024
Reviewed: 27 April 2024
Adam
United StatesLocation looks scary
Staff very helpful
Stayed in April 2024
Reviewed: 27 April 2024
Richard
United StatesVery limited breakfast. Same thing every day.
Great beds. Breakfast just ok.
Stayed in April 2024
Reviewed: 25 April 2024
Thu
CanadaThe wifi is so bad . We were on the 3 floor and there are no connection in the room . We need to work online and it’s terrible experience.
Everything is clean. The staffs are nice . The breakfast is very good .
Stayed in March 2024
Reviewed: 24 April 2024
Elenapnt
United StatesWeak wi-fi connection.
The hotel is new, modern, and clean.
Stayed in April 2024
Reviewed: 21 April 2024
Eugenie
HungaryThe hard and thick pillows The strong chemical smell after the cleaning
The filtered water fountain The size of the room and bathroom The breakfast The activity offer (we went to the Lucha Libre)
Stayed in April 2024
Reviewed: 21 April 2024
Richard
United KingdomBreakfast could be a bit better but was good enough
Clean and large rooms well equipped
Stayed in April 2024
Déols, France
Jindabyne, Australia
Almancil, Portugal
Zadar, Croatia
Rosolina Mare, Italy
Gisborne, New Zealand
Quartu SantʼElena, Italy
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content