There is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the pictures, also there is no external trash bin. finally: there is no way to understand the owner's rules. I mean, the owner was almost invisible during the stay, never asked if I needed any service, and then, suddenly, behaved very rudely, almost as if I invaded the place. It seems like he/she is not educated on tourists' treatment. Also, it seems like the city tax should be paid in an external office, far away from the location. The owner does not make it easy to pay the city tax, and then my inbox suddenly got a lot of messages asking me to pay less than 20 euros instead of charging them from the credit card. I just decided to ignore those rude messages, I defer that to booking. I hope not all Prague city owners behave that rude, it is a shame. Very bad experience.

I like the location, it is close to the most beautiful bridge in the town. Also, the building is very clean and comfy. Warm beds, really beautiful decoration. The blankets, pillows, and towels are really elegant and comfy. It is a great, great place. 100% recommended. The street was animated during the day.

Stayed in November 2023

Security and cleanliness

Stayed in July 2023

The light smell of sulfure due to the nearby river/waterway. However, it was minimal.

The hotel theme and rooms furniture and design.

Stayed in May 2023

they dont care about member statuso

Stayed in March 2023

Shower door seal is with black spot, maybe from fungus.

Location, room, bathroom

Stayed in November 2022

Nothing

A very nice hotel set just off the main road in quiet surroundings. Perfectly located for our needs. Service was excellent and all the staff were friendly, helpful and attentive. The restaurant was very good. Pet friendly and with secure parking.

Stayed in June 2022

Noise from another room. TV was on very high volume.

Location

Stayed in June 2022

It has a great location.

Stayed in April 2022

The most uncomfortable washroom ever i Don't know who design the way that the washroom it's located but extremely uncomfortable to take the shower and go out I didn't like and a little dangerous as well

Stayed in April 2022

Bed was too hard

Stayed in February 2022

Perfect!!!

Stayed in January 2022

everything nice

Stayed in January 2022

bad quality of toiletries the forced added gratuity in meals without giving me the heads up

clean comfortable beds

Stayed in December 2021

The bed was a little hard, but i guest it's good for a bad back.

Very nice, no issues with our stay. The only thing is the chest drawers had a very strong wood odor, so we did not use the drawers. Walmart is next door. The staff was great.

Stayed in December 2021

I would have liked to have midnight snack option, with two or three dishes, but I understand it’s complicated with an small hotel

Location is great. Comfortably and kindness are part of their essence and that makes it ideal.

Stayed in November 2021

located in a private garden with Walmart just round the corner

Stayed in November 2021

Nothing, it was perfect.

The hotel is absolutely beautiful, super friendly staff, the servers in the restaurants were very accommodative and made a special dish for me as I'm vegan and there were no options on the menu. It was also my friend's birthday, they brought him a special dessert with a candle which was a lovely surprise. Highly recommend!

Stayed in September 2021

They took longer than I would have liked to give us our rooms, I understand that given the circumstances it is important to take the time to be cautious and safe, good thing is it was Saturday and an Organic Market is set up practically next door so had a way to get distracted, another thing I didn't like is that the toilet door is made of glass and it has two huge gaps top and bottom, sort of how they look at a mall or restaurant giving you zero privacy, it's only good for when you're staying alone.

The hotel has a great location and I can't believe we paid such a low rate for what we got. I loved that they make you feel extremely safe, there's seals on the doors indicating that your room has been recently sanitized and when you get in, you can tell they actually did that. The service overall was over the top, everyone was super nice and helpful, I noticed that they're pet friendly and the receptionist asked me if I wanted more information and pulled a flyer that answered all my questions, I didn't bring my dog but I think it is a great option for someone that would like to take their dog on their trip, especially since they have a lot of private/safe green areas in and around the hotel so taking your dog for a walk at any point seems rather easy, I also noticed how easy would be to work there because the rooms have a good sized desk with a comfortable chair and WiFi. The rooms sizes and facilities were great.

Stayed in August 2021

Facilities are beuty, comfy bed, huge room, etc

Stayed in June 2021

Everything was great thanks!!!!

Stayed in May 2021

The property is next to the river, which is polluted and smelled like a raw sewer. Some days the stench was almost unbearable, some days hardly noticeable, but it was a constant factor in our stay.

Quiet, well treed, clean, and friendly staff.

Stayed in December 2023

needs more lights

decoration

Stayed in May 2023

Staff mainly ignores you

Very spacious

Stayed in April 2023

poor uncorteous staff

Stayed in February 2023