Nothing

Searching area map

Stayed in July 2023

the room no window ,closed space makes me stressed.

near the church, it is a good place for tour to settle. many old building ,nice place. also many store to shop

Stayed in June 2023

Great breakfast.

Stayed in July 2023

Sometimes there are special events in the Zocalo area, so when there was an event the whole area was blocked off and we could not get an uber to drop us off at the hotel. So long as you're not too dependent on ubers or taxis and you don't mind walking, then this is a great location. I believe they close off several roads for everyone and locals to ride their bikes around on Sunday, so you should keep that in mind if you have time sensitive weekend plans.

The staff were wonderful! I did not speak a lot of Spanish, but several people the a front desk were able to speak English. For those who didn't, we were able to use Google Translate. As long as you try to speak Spanish and you're polite, they will go out of their way to accommodate. The hotel was clean and close to the Zocalo area.

Stayed in July 2023

The room was not cleaned on time, the bed was too small

Convenient location and convenient transportation

Stayed in July 2023

the windows do not open due to safety reasons but it will be preferable if they did with such a nice weather

very cozy and clean with excellent location !

Stayed in July 2023

None

Location is amazing!

Stayed in April 2023

Evrerything was good

Everything

Stayed in June 2023

all was well. I liked everything.

EXCELLENT breakfast -- a very large and varied buffet with omelet station, all of the best quality, AND it was open until 11:00 a.m. every morning. No shutting down at 9 or 10:00 a.m. The staff kept everything clean during breakfast and they were friendly and helpful. The entire hotel staff was pleasant, smiling, and helpful. The facility -- room and amenities -- were first rate, but without a welcoming staff, a hotel is just a place to sleep. Also, it was June, gay pride month, and Mexico City showed its support by flying the rainbow flag on public buildings. And the NH had the rainbow flags at reception and at the bar.

Stayed in June 2023

quality, comfort, location

Stayed in May 2023

wish it had a spa

location well-maintained

Stayed in June 2023

room a bit small

the location

Stayed in May 2023

Excellent location with exceptional staff. Since the moment you enter in the hotel, they always try to help you in order to make your stay better. Breakfast is awesome with fresh food and attentive and very friendly staff.

Stayed in May 2023

Location is great Stuff perfect Clean room

Stayed in May 2023

Great place. Friendly people and amazing atmosphere.

Stayed in May 2023

friendly personnel, clean room

Stayed in May 2023

our room had no view… where as booking.com shows a outside street view for extra large room. i would like to have a refund of my room stay.

clean and near city centre

Stayed in May 2023

friendly staff, great location.

Stayed in April 2023

Service is really good. The location is also wonderful. I love this hotel.

Stayed in May 2023

nothing

fantastic property, lovely staff, excellent room, bed was fantastic pillows excellence. breakfast a large selection and was extremely good.

Stayed in May 2023

It was all absolutely wonderful. Wouldn't change a thing!!!

The decor is so cool, the staff are incredibly attentive and friendly, the mezcal bar was unexpected and fabulous and also had the best nights sleep because of the sleep machine!!!! The artisanal soap and gifts on departure made you feel valued as a guest and I would 100% highly recommend.

Stayed in April 2023

Breakfast

Location & Staff

Stayed in May 2023

Hotel told us incorrect price for the taxi ride. Taxi driver showed us pamphlet with the correct price upon arrival so we knew he wasn’t lying. I was also waiting in line to check out of the hotel and another man walked right up to the counter to check out. The lady had clearly seen me waiting there but helped him first then checked me out after. Thought that was rude of both of them, it took 30 seconds but still she could have informed the man that there was a line.

Feels very secure, property is clean. location is central to everything. Love that the hotel arranges taxis if needed as it can be difficult to get taxis in this area due to protests.

Stayed in February 2023

expensive bar

clean, good position, security at entrance

Stayed in April 2023

While the bathroom was very spacious, the room itself could be a bit narrow, as it was sometimes hard to walk around the corner where the table's chair and the bed corner met. This was not a major problem for us.

We liked this hotel very much, as we found the location close to many shops in the historic centre, the rooms clean, and the bathroom very spacious. We also appreciated the availability of a restaurant in the hotel, and the complementary bottles of water given everyday in the rooms (and available in the lobby) were helpful. We were able to organise our tour to Teotihuacan with the help of the reception staff. The wifi worked very well for us. We ate breakfast in the hotel, and thought that it had a nice combination of warm and cold foods, and juices, teas and coffees. We appreciated the omelettes made to-taste, in particular. We greatly appreciated the availability of disinfectant gel in the restaurant, lobby and elevator.

Stayed in April 2023