Caisan, Colonia Roca Blanca San Pedro Pochula, 70902 Zipolite, Mexico
#10 of 28 hotels in Zipolite
Guests' ChoiceBased on 56 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
8.0
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 January 2024
Oliver
United KingdomThe balcony doors didn’t fully close so the mosquitos do get in at night. Just use lots of repellant and cover yourself with sheets.
Amazing room with sea view. The balcony with swinging day bed was amazing. The hotel has a lovely restaurant and pool with day music.
Stayed in January 2024
Reviewed: 8 January 2024
Nelson
ParaguayThe loud music ! , the restaurant is bad
The location and the room
Stayed in January 2024
Reviewed: 1 January 2024
Denis
GermanyPoint by point: • The location is fabulous: right on the beach, and away from the noisy part of Zipolite, but only a five minute walk to the main street. • The rooms are great and well looked after. There was no hairdryer, but it's quite useless there because of the humidity anyway. • The staff is attentive and helpful, but not everyone speaks english (was never a problem) • In general: one of the best clothing-optional places we ever stayed at!
Stayed in November 2023
Reviewed: 29 December 2023
Josue
United StatesMy only critique was the shower. The water kept going into the entire bathroom since there was no barrier to stop the shower water from leaking out.
The balcony, pool, beachfront location and staff were exceptional. Was not very busy during early Dec which was a plus. LGBT friendly location.
Stayed in December 2023
Reviewed: 26 December 2023
Fabiola
MexicoTodo excelente.
Staff excelente atención, un super plus que esté a nivel literal de playa, toda la habitación super limpia.
Stayed in December 2023
Reviewed: 15 December 2023
Dennis
United StatesLoud music all day till night.
Location, modern, lovely staff.
Stayed in December 2023
Reviewed: 16 November 2023
Cd
United StatesToilets are open air, so if you stink ... you will stink up your room. They shut off your AC if they clean your room and it's hottt when you get back to your room.
location was good, rooms are simple and nice. Great water pressure for the shower. The center pool is okay, beach pool is great, great beach access, and a very friendly helpful staff.
Stayed in November 2023
Reviewed: 10 November 2023
Francisco
MexicoOnly few rooms have sea view
Clean and nice beach area
Stayed in November 2023
Reviewed: 5 November 2023
Timothée
FranceWater issues
Pres de la plage, piscine agreable, chambre spacieuse
Stayed in November 2023
Reviewed: 18 October 2023
Juan
Mexicowe just didn’t have hot water in our last day
It is an amazing boutique hotel, nice design, pool is wow
Stayed in October 2023
Reviewed: 15 August 2023
Manuel
United States.
Calm , everyone is respectful , free ambience
Stayed in July 2023
Reviewed: 23 July 2023
Manuel
United StatesEverything!!
Stayed in July 2023
Reviewed: 18 July 2023
Rog17
MexicoSeems a little expensive considering what you get in terms of facilities
Nice little pool on the beach side, everyone was very friendly
Stayed in July 2023
Reviewed: 17 July 2023
Rolando
MexicoExpensive from what it is. Could not even give a cushion for the hard wood beds on the beach because they could not be removed from the beds close to the pool. Some bed bugs which don't bite but that's something that we learned over.
The staff is helpful and nice. Food is well served and diverse.
Stayed in July 2023
Reviewed: 5 July 2023
Ortega
United Statesnothing... I can't imagine someone complaining it about this beautiful place.
The place is beautiful, not many rooms, attentive-professional-friendly personnel, good food and breath-taking views. Got the idea?... Even that there were some spots under construction, this didn't demeritate our experience at all. We deeply enjoyed it.
Stayed in June 2023
Reviewed: 15 June 2023
Victor
Mexicothe pool in front of the beach was a bit dirty
the location, pool in front of the beach, suite view was awesome, the food was really good as well, music in the pool area, there was hot water and AC
Stayed in June 2023
Reviewed: 14 June 2023
Gosselin
ThailandI was the only female traveler. everyone was kind and respectful but it was strange for me to sleep in a room with all naked men. I felt like an outsider forsure, but I felt safe and respected
everyone was respectful, the drinks were good, the breakfast was healthy
Stayed in May 2023
Reviewed: 2 June 2023
Rebecca
IrelandThe very loud music all day by the pool and the small pool out front isn't clean
Great location and nice pool. Great views
Stayed in May 2023
Reviewed: 24 May 2023
Zachary
New Zealandlocation
Stayed in May 2023
Reviewed: 9 May 2023
Mario
Mexicoeverything was great
the location the pool the staff
Stayed in April 2023
Reviewed: 28 May 2024
Cory
United StatesThis was bachelorette Mexico trash location. Doing adult film on balconies and at pool. DO NOT STAY HERE IF GAY!
They should have told us they were filming adult straight nude photography the entire weekend. Just camera and female adult porn actresses all weekend. DO NOT STAY HERE IF GAY.
Stayed in May 2024
Reviewed: 2 March 2024
Ralph
United StatesThey play this very loud house music all day, even though it scares away the guests. The rooms are under furnished, and the hot water is kind of sketchy. The hotel was very empty and most of the guest who I met left while the music was pounding all day. With a couple of finishes and maybe a manager who recognized that this is not a nightclub but a hotel that has really beautiful views and a chill vibe the rooms might’ve been full all week and the pool might’ve been occupied by lots of guests.
The location is great, and the structure itself is great
Stayed in February 2024
Reviewed: 1 February 2024
Tony
United StatesBooking.com sent me eMail stating we had access to meal packages but the restaurant and staff said they have never had such thing. Staff got upset and mad at me when I asked for a glass of water. One of them even laughed at my face saying I should have ordered some real drink with alcohol or fruit I spent a lot of money prior to that both on alcoholic drinks and food I just wanted a glass of water. I asked 3 different waiters and none got the water. I told this to Perla or Karen the cashier and also laughed at me. She refused 4 times to give me a receipt of what I was paying for. She even said they do not do that (receipts). Selling something at an established business and not providing a receipt is considered illegal in Mexico. She also refused to get management involved. I am reporting to PROFECO and SAT for a tax evasion research and customer mistreat. We went out searching for better options to eat and better options to stay next time. Rooms were good but because of that awful experience I am never coming back. There are better ways to waste money out there.
Clean rooms, crystal crear pool, size and design of the rooms.
Stayed in January 2024
Reviewed: 15 January 2024
Philip
SwitzerlandThe bed could be more comfortable and it would need nice to be able to darken the room more
Great location, nice rooms with small terraces, cute pool, party atmosphere
Stayed in January 2024
Showing 1 – 25
Voeren, Belgium
Avila, Spain
Preveza, Greece
Sankt Salvator, Austria
South Lake Tahoe, USA
Migovo, Ukraine
Porto Covo, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content