Avenida Cocoteros 01, 63735 Nuevo Vallarta , Mexico
#28 of 76 hotels in Nuevo Vallarta
Guests' ChoiceBased on 200 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.1
Value for money
7.9
Free WiFi
6.7
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End of dialog contentReviewed: 27 May 2024
Ivan
NetherlandsAccess to the gym is paid separately (around EUR 10 per visit) if you are not paying for the all inclusive package which seems excessive.
Great facilities and location with a shopping mall within a 2 minute walk. There's a lot of available sun beds at the beach.
Stayed in May 2024
Reviewed: 14 May 2024
Nancy
CanadaThe drinks from the snack bar on the beach are clearly watered down. We noticed they were weak in 2023, but in 2024 the change was noticeable, there is barely any taste of alcohol at all.
The property is always clean and the staff is friendly. We appreciated that the 2 bedroom suite had 2 double beds and one king size bed (we were 6 and therefore no one had to sleep on the sofa bed, everyone had a bed in the Coba building.) In the main building the 2 bedroom suite has one double bed, one king size bed and a sofa bed so for 6 people we need to use the sofa bed.) Also: I love the palapas on the beach!
Stayed in May 2024
Reviewed: 8 May 2024
Carlos
United StatesEve thing was fine
Very good
Stayed in April 2024
Reviewed: 11 April 2024
Kristine
United StatesPeople saved pool chairs even though there were signs that said you couldn’t do that!
Beautiful spot very clean and very helpful friendly staff!!
Stayed in April 2024
Reviewed: 2 April 2024
Maira
United StatesThe check in and check out process took a long time
Family friendly, food and drinks were yummy
Stayed in April 2024
Reviewed: 29 March 2024
Rita
CanadaFood
Place was great for kids. They had a great time. Food was just average, with very few choices. Everything extremely slow
Stayed in March 2024
Reviewed: 29 March 2024
Camus
MexicoThe check-in process is long and tedious. The check-out process is also too long and complicated. Their reservation system is archaic at best.
The location is the best feature this hotel has going for it. The resort is very nice, if a little dated.
Stayed in March 2024
Reviewed: 9 March 2024
Adrianne
United StatesLove it! Beautiful property! Staff is amazing! Super clean & felt so comfortable there. Wonderful!❤️
Stayed in March 2024
Reviewed: 9 March 2024
Edgar
MexicoThat I dind stay longer ,,,
Location,location, location
Stayed in February 2024
Reviewed: 13 February 2024
Al
United States3121 older unit
Food beach
Stayed in February 2024
Reviewed: 1 February 2024
Dan
Canadabuffet
beach and adult pool
Stayed in January 2024
Reviewed: 31 January 2024
Havalynn
United StatesOrdered from menu, omelet, bacon ...bacon excellent, did not like omelet, got egg white omelet, ordered vegetable egg white omelet. Did not get fruit that was ordered.
Breakfast was okay. Did not get exactly what was ordered.
Stayed in January 2024
Reviewed: 30 January 2024
Liane
CanadaThe facilities are getting a little tired looking but still very comfortable. We had requested a sea view but at checkin there were none available but after 2 days they were able to move us.
Stayed in November 2023
Reviewed: 9 December 2023
Brian
United StatesThe buffet was not very good. The pool side snack shacks was amazingly good though. Huge portions as well. Also didn’t like that it advertised 3 restaurants but we could only book one night. It’s all inclusive so that shouldn’t be allowed to be excluded. Also the kids club isn’t free and you have to drop them off and as the parent aren’t allowed to stay. Which I get a little but their should be an option for where parents stay but maybe in a parent lounge where I can still watch my kiddos.
Water slide for the kids was a huge hit. Pool was really big so even though there was a lot of people it wasn’t crowded. The beach is perfect for little kids and boogie boarding.
Stayed in December 2023
Reviewed: 25 October 2023
Eric
United Statesrecently had the pleasure of staying at Paradise Village, and I must say it was a truly exceptional experience. From the moment I arrived, I was greeted by the warm and welcoming staff who made me feel right at home. The room I stayed in was absolutely fantastic. It was spacious, immaculately clean, and elegantly designed. The highlight of the room, undoubtedly, was the enormous and incredibly comfortable bed. It felt like sleeping on a cloud, and I had some of the best nights' sleep I've ever had. The attention to detail in the room's decor and amenities was truly impressive. What truly sets Paradise Village apart, however, is the serene and peaceful atmosphere that envelops the entire property. The lush gardens and well-maintained grounds create a sense of tranquility that's hard to find elsewhere. It's the perfect escape from the hustle and bustle of everyday life. The staff at Paradise Village were consistently friendly and accommodating throughout my stay. They were always ready to assist with any requests, making me feel like a valued guest. Whether it was recommendations for local dining options or arranging transportation, their hospitality was top-notch. In summary, my stay at Paradise Village was nothing short of perfect. It's a beautiful haven with luxurious rooms, the comfiest bed you can imagine, and a staff that goes above and beyond to ensure your stay is memorable. If you're looking for a peaceful and rejuvenating getaway, I wholeheartedly recommend Paradise Village. It's a place where you can truly unwind and experience the epitome of hospitality. I can't wait to return for another stay in this paradise.
Stayed in October 2023
Reviewed: 15 September 2023
Lynette
United StatesWe don’t like having to wear a plastic wrist band. We like the fact that the floors in the room and hallways are tile because it is easier to see if they are clean but it can get pretty noisy when people are coming and going in the hall and you are trying to sleep. You are supposed to be responsible for cleaning the dishes in the room yet dish soap was not provided.
The property has everything you need to enjoy your stay. There are three pools to choose from, a pool with water slides and activities going on, another pool that is for people that want to enjoy the pool without the noise and activity, and a third pool that is a lap pool. The rooms have a kitchen and there is a store at the mall next door in case you would prefer to eat in. You can walk along the beach for miles. There is a convenient taxi stand and a car rental place if you would like to explore off the property.
Stayed in June 2023
Reviewed: 10 September 2023
Lynette
United StatesThe hallways are tiled which made it really noisy at night. The bed was small and really uncomfortable. Your supposed to do your own dishes in the kitchen yet no dish soap is supplied. The price is a bit high.
The location and activities offered are a plus. Having a kitchen is a nice alternative to eating out.
Stayed in September 2023
Reviewed: 9 August 2023
Armando
United StatesConstruction
Rooms are great
Stayed in August 2023
Reviewed: 4 August 2023
Theresa
United StatesThe check in process was difficult and the wrong room numbers were given to us. The information that we received at the desk was inconsistent. We did not get the same answer to our question depending on who was working at the desk.
Location
Stayed in July 2023
Reviewed: 15 June 2023
Todd
MexicoThe Skybar!!!
The Copan Skybar is absolutely beautiful but a complete joke. It should be a cash only bar, no reservations and every table should be full at all times. If you would.like for that bar to make alot of money please contact me. Whoever is running that should be fired immediately!!
Stayed in June 2023
Reviewed: 7 May 2023
Louise
Canadanothing
always clean and well maintained
Stayed in May 2023
Reviewed: 3 May 2023
Retired
United Statesmusic at pool got very loud at mid day
the location was lovely, the beach was excellent and the staff was friendly and efficient.. a great vibe all around!
Stayed in April 2023
Reviewed: 3 May 2023
Rebeca
Mexicofood
beach, pool, ammenities, room
Stayed in May 2023
Reviewed: 7 April 2023
Ernesto
Mexicoattention
good
Stayed in April 2023
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